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Hotel Indigo London Hyde Park Paddington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London Hyde Park Paddington by IHG

Exterior
Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
View from room
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
16 London Street, Paddington, London, England, W2 1HL
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed with Sofa bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(11 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,184 reviews
The price is €212
includes taxes & fees
28 Sept - 29 Sept
Hilton London Paddington

About this property

Hotel Indigo London Hyde Park Paddington by IHG

Hotel with a restaurant, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Hotel Indigo London Hyde Park Paddington by IHG offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hotel Indigo London Hyde Park Paddington by IHG's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Italian cuisine and garden views while dining at Bella Italia Paddington
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo London Hyde Park Paddington by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bella Italia Paddington – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Smart speaker
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington by IHG Hotel
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington by IHG London
Hotel Indigo London Hyde Park Paddington by IHG Hotel London

Hotel Indigo London Hyde Park Paddington by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, hidden away a stone's throw from Paddington. A nice little park opposite the hotel to sit in and 10 mins walk to Hyde Park. Great location, quiet yet close to amenities and tube/station. Nicely presented, modern hotel. Nice modern room, small but had everything you needed. Loved that they still had a kettle option as well as coffee machine and pods. A fridge in the room with free water cartons and glass bottle of milk - no plastic!
Stayed 1 night in Jun 2025

8/10 Good

Maria

Enjoyed our stay. Repeat visitors.
Stayed 3 nights in Mar 2025

4/10 Poor

Ranyel

Disliked: Staff & service, property conditions & facilities
Conveniently located close to London Paddington station. Rooms are clean but despite that, the property conditions seem to be going downhill. Most notable is the air conditioning seems to be hit and miss as the non-park facing rooms heat up like an oven during summer
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We have stayed in many 4 Star properties and this is NOT a 4 Star property. The ONLY benefit to staying here is the proximity to Paddington station. We stayed in a standard king room- the bed is not an American King- more like a double. I question if it wasn’t actually a double room, but as we were too tired by the time we checked in, we lived with it. The room was dirty- there was dust everywhere- the shower door was stained with soap scum, the rugs felt gritty under bare feet, and it smelled bad- kind of a dank, musty smell. The decor displayed online was no where to be seen- the wallpaper was peeling off of the wall- end tables stained. The bed was horribly uncomfortable. The check in took a ridiculously long time- there were no bellmen or staff to help with luggage. I would say staying here is a half step up or equivocal to staying in a holiday inn. I expect cleanliness and elevated service- this was not it.
Stayed 2 nights in Jun 2025

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities
A Nice Hotel in a Wonderful location just down the street from Paddington train station. It’s an upscale neighborhood with great Pubs & restaurants. Our room was small but clean and updated. The windows didn’t open and the bathroom shower was rather small but overall we had a comfortable stay at Hotel Indigo
Stayed 4 nights in May 2025

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
We turned up Hotel Indigo at 5pm after a long flight from the states. After being checked in for 10 minutes we asked if there was a problem. We were told that at this point they didn’t have a room for us and they were looking at getting us a room at the next hotel! After a 45 minute wait, we finally got a room in the Mercure. The room was so tiny, it was along a narrow corridor on the fifth floor. The room was so small that we could barely get our luggage in and the blind didn’t fit properly so at 4.30 am the sun was shining right onto the bed. Our nights sleep was awful. Not what we booked and not what we expected. We were not offered any compensation, a very different level of service from the service we received in America.
Stayed 1 night in May 2025

8/10 Good

carole

Stayed 1 night in May 2025

4/10 Poor

Julian

Disliked: Amenities
Probably not the hotels fault (booked through Expedia) but was not given the accommodation I had paid for.
Stayed 1 night in May 2025

8/10 Good

Vidar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice nearby Paddington
Stayed 5 nights in May 2025

10/10 Excellent

Ka Man Philana

Liked: Cleanliness, staff & service, property conditions & facilities
It is one of the best hotels in London. The room is quite clean with complementary drink.
Stayed 1 night in May 2025

6/10 Okay

Office

Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all the tourist sites staff are very accommodating
Stayed 6 nights in Apr 2025

6/10 Okay

Mogamat

Liked: Cleanliness
We checked in at 12 room was not teady. Left out luggage. Came back at 10.30pm bed for 3rd person was not made up had to wait for 45 min to get the bedding. The frint desk staff were helpful but had no idea what to do
Stayed 1 night in May 2025

4/10 Poor

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charles Gordon

Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location (5 min walk to Paddington station which means fast train to Heathrow and easy access to Tube) was great. Very small room but good, hot, modern shower. Great breakfast served in cute downstairs cafe. Walkable to Kensington Gardens. No bar at premises but at least 4 pubs just outside the door. Good dining options very close.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
It was not up to the standard of Hotel Indigo we've been used to.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maya

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was affected by Heathrow Airport closure due to fire . They don’t want to refund my first 3 nights booking while we’re delayed from the original date. instead they asked for more payment. Poor customer service and greedy management. Definitely I won’t recommend this Hotel Indigo London Hyde Park Paddington
Stayed 6 nights in Mar 2025

4/10 Poor

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Only stayed one night. Very comfortable bed and good bathroom facilities
Stayed 1 night in Mar 2025

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, 2 minutes from Paddington Station. Staff were lovely, very accommodating. Room was fine, only complaint would be that my bed (a single in a twin room) wasn’t very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Hayley

Stayed 1 night in Feb 2025