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The Prime London Hotel

3.5 star property

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Photo gallery for The Prime London Hotel

Front of property
Egyptian cotton sheets, memory-foam beds, in-room safe, desk
Reception
Club Double or Twin Room | Egyptian cotton sheets, memory-foam beds, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
9 Knaresborough Place, London, England, SW5 0TP
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪11 min walk‬
  • Place, Natural History Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Club Double or Twin Room

Club Double or Twin Room | Egyptian cotton sheets, memory-foam beds, in-room safe, desk

Club Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, memory-foam beds, in-room safe, desk

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small Double Room, 1 Large Twin Bed

Small Double Room, 1 Large Twin Bed | Egyptian cotton sheets, memory-foam beds, in-room safe, desk

Small Double Room, 1 Large Twin Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Basement Small Double Room

Basement Small Double Room | Egyptian cotton sheets, memory-foam beds, in-room safe, desk

Basement Small Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

The Prime London Hotel

This hotel features free Wi-Fi in public areas.
The Prime London Hotel offers 21 accommodations with laptop-compatible safes and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Prime London Hotel. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
The Prime London Hotel offers its guests a lift. WiFi is free in public spaces. A complete renovation of The Prime London Hotel was completed in March 2022.

Smoking is allowed in designated areas at this 3.5-star London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Renovated entire property - March 2022

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at The Prime London Hotel.

Property is also known as

Hotel Moonlight London
Hotel Moonlight
The Prime London Hotel Hotel
The Prime London Hotel London
The Prime London Hotel Hotel London

The Prime London Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 183 reviews
Rating 8 - Good. 40 out of 183 reviews
Rating 6 - Okay. 16 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Hotel was clean , room was comfortable and the staff were very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
Very friendly staff and clean quite rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless room, comfortable bed, would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nurul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel ... quite, walkable and convenient.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent stay, lovely staff. Comfortable room and good price.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities
Very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Wonderful location in a safe neighborhood convenient to transportation options. Would definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. I would recommend to my family.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and nice extra touches. Will definitely use again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient to shops and underground
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Michela

Disliked: Cleanliness, staff & service
.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, about 20 mins walk from the Royal Albert Hall. Room and bathroom were very small but clean and comfortable. No breakfast available at the hotel but plenty of options in the area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keith

room clean staff courteous
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brunna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay would stay again
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay again. My second time in a week. So lovely that I re booked it!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for short stay

Small hotel, but perfectly fine for a short stay. Decent size room with comfortable bed and good shower. Room was very clean and little kitchenette an added bonus. Great location, very short walk to tube and public transport and plenty of cafes and restaurants. Would happily stay again. Only concern in basement room would be temperature if weather was very hot!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Fabulous small and friendly hotel. The bed was so comfortable with lovely duvet and pillows. The room was tastefully furnished with good quality furniture. It had a fridge and microwave.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MahfCo

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at the property and the staff were extremely nice.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Vicky

Nice hotel

Very comfortable stay with helpful friendly staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed couple of hotels around but here is the one of the best for me. Excellent location and facilities. Staff are nice and helpful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, property conditions & facilities
Compact, clean, friendly staff, right by the tube, room has everything one would need for a short stay. Would definitely stay again for a short solo trip!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Catherine

Lovely accommodations! Friendly and helpful staff!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was luxurious and the staff were very kind and helpful. The location was just perfect.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

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