ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services

Explore the area

View in a map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Place, Airport Bowl
    ‪1 min walk‬
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min drive‬

Room options

Room, 1 Double Bed

8.2 out of 10
Very good
(340 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(125 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis London Heathrow Airport

Hotel in Hayes with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and a car charging station
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 14 minutes by car from Windsor Castle and 12 minutes from Twickenham Stadium
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1306 out of 3068 reviews
Rating 8 - Good. 897 out of 3068 reviews
Rating 6 - Okay. 495 out of 3068 reviews
Rating 4 - Poor. 169 out of 3068 reviews
Rating 2 - Terrible. 201 out of 3068 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight home from Heathrow
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Rose

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I was very surprised that the shower door was only half covered and water got on the floor. No face towels were included in the room.
Stayed 3 nights in Sep 2025

4/10 Poor

Marjorie

Disliked: Property conditions & facilities
Tired decor. Not very clean.
Stayed 1 night in Oct 2025

6/10 Okay

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a decent place for a stopover sleep for a next day flight. Breakfast was very expensive!
Stayed 1 night in Oct 2025

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Staff & service, amenities
Hotel lobby was excellent and the rooms were small, but clean. No hotel phones; they ask you to WhatsApp any communication to their Front Desk. Good proximity to London Heathrow. Biggest disappointment was, neither of our rooms had hot water. We checked-in, went to dinner and then tried to take showers before bed. No hot water. Staff checked both rooms and stated the hot water did not work unfortunately. This is a standard amenity for hotels. Said their maintenance had gone home for the night. Their solution was that I could wake-up my wife and children, who had gone to bed, and move our entire family just before midnight. I asked if I could simply take a shower in a working guest room and then return to my room to sleep, but they were unwilling. To add insult to injury, they offered us 1 free breakfast…when nobody in my family was able to take showers that night or the following morning. At check-out, the Front Desk said that their maintenance had fixed the problem just that morning, but we ran the water for 30 minutes prior to leaving and still no hot water. Sad, as all we wanted for the night was a clean bed and showers before our long flight home. Disappointing stay overall.
Stayed 1 night in Oct 2025

8/10 Good

r. scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was good. Room was good. Snack prices are high.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean comfortable quiet place with easy access to airport. Helpful staff.
Stayed 1 night in Sep 2025

6/10 Okay

Emma

Travelled with group
Disliked: Room comfort
Check in took 45 minutes the rooms fine beds a bit uncomfortable. Get what you pay for.
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular and convenient stays with decent breakfast

Stayed 1 night in Oct 2025

6/10 Okay

Bhupinder

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

2/10 Terrible

Sonia

Disliked: Staff & service, property conditions & facilities, room comfort
It’s was a horrible experience over all
Stayed 8 nights in Sep 2025

10/10 Excellent

Fang

Liked: Staff & service
Convenient location, everything in a nutshell. I chose to uber to the airport since it’s so close, I didn’t know hotel shuttle service is shared with other nearby hotels and I didn’t not leave additional time for that.
Stayed 1 night in Sep 2025

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit run down and my room smelled quite bad. But the staff were nice and the lobby has a cool vibe
Stayed 1 night in Oct 2025

10/10 Excellent

leo, Grande Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was VERY HELPFUL
Stayed 1 night in Oct 2025

8/10 Good

Bon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Amenities
Clean not fancy
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop was nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & bathroom. Quiet nights sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best low budget hotel close to Heathrow airport. Great breakfast and dinner if you are still there. Perfect for overnight to catch that early flight.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Tatiana

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
I was not aware that I would have to inform the hotel about late arrival which resulted in my booking being cancelled without me being informed. This was quickly rectified but it was an inconvenience. It was also quite difficult to get my luggage to my room. Overall, everything else was great, apart from no bedside plug. Didn't use the shuttle, but it was easy to find information about it.
Stayed 1 night in Sep 2025