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Kensington Gardens Hotel

2.5 star property

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Photo gallery for Kensington Gardens Hotel

Exterior
Standard Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Interior entrance
Lobby
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
9, Kensington Gardens Square, London, England, W2 4BH
  • Place, Hyde Park
    ‪15 min walk‬
  • Place, Buckingham Palace
    ‪8 min drive‬
  • Place, Piccadilly Circus
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Triple Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

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Front of property

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  • Air conditioning
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About this property

Kensington Gardens Hotel

Victorian hotel in London
This smoke-free hotel features concierge services, dry cleaning and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and a banquet hall.
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the helpful staff at Kensington Gardens Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Hyde Park and 9 minutes from Buckingham Palace
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Phoenix Hotel, 1-8 Kensington Garden Square]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Phoenix Hotel, 1-8 Kensington Garden Square
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

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Kensington Gardens Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 871 reviews
Rating 8 - Good. 338 out of 871 reviews
Rating 6 - Okay. 115 out of 871 reviews
Rating 4 - Poor. 30 out of 871 reviews
Rating 2 - Terrible. 16 out of 871 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff is expected
Stayed 2 nights in May 2025

4/10 Poor

Madeline

Travelled with group
Disliked: Staff & service, amenities
No air conditioning and they put us on the top floor with 90 pounds of luggage. Horrible time.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very hot
Stayed 3 nights in Jun 2025

8/10 Good

Barry

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable rooms (friend, me). But she was at the front of our building and had a group roomed around her: noisy (my room was off on its own, at the back: quiet). Also, she was located where the outside door BANGED shut every time someone entered/exited. Maybe they could adjust the setting so that it closes quietly?
Stayed 3 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Stayed 1 night in Jun 2025

8/10 Good

Sergey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve got room on 5th floor and building is old and has no elevators. Other than that everything else was good.
Stayed 3 nights in Jun 2025

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Julie-Anne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Small room but great price and great location. Room 16 was extremely hot even with the window open. Needed Aircon
Stayed 2 nights in May 2025

10/10 Excellent

Catherine, Roanoke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

KleAnn

Liked: Cleanliness
It was fine for the 1 night that i stayed. The staff was friendly and helpful. Lugging my suitcase up 4 flights of stairs was NOT fun. The room was so small, there was no place to even put my suitcase and open except on the bed. Overall, it was acceptable
Stayed 1 night in May 2025

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but well appointed and comfortable room.
Stayed 2 nights in May 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to public transport friendly vibrant area with very good customer service
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Uwe

Liked: Cleanliness
We thought we had selected same hotel as last year. No elevater and old fashion building. Worrried about no fire escape on third floor.
Stayed 1 night in Apr 2025

4/10 Poor

Valentyna

Liked: Staff & service, amenities
Due to lack of conditioning, I had hard time even when the max daily temperature was 80-82 degrees. I cannot imagine staying in a room with 90+. The room is small and awfully heated by the sun with no ventilation whatsoever.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk that answered many questions. Very close to the Tube so easy to get anywhere. Enjoyed walking around Kensington and Hyde Park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at this hotel. The staff was absolutely amazing and kind and helpful. The room was comfortable in the location could not have been better. It was walkable to restaurants, and of course, Kensington Gardens. We even walked all the way to Kensington Palace. it was a wonderful day. Highly recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bbbb
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before. This time I booked a twin/single room. Very tiny, but efficient and ok for two nights. Had a nice view over the square. Fairly quiet at night. However…the last time I stayed, I was annoyed by the doors which slam shut if you’re not careful. This time on Both nights I jumped several times with this happening due to inconsiderate or unaware neighbours. Last time, I had recommended putting up discrete signage to encourage guests to be considerate, but that did not happen. And, as with all these older historical properties footfall and other noises can easily be heard despite the carpeting. So, if you’re sensitive to noise, there are issues here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

The friendliest of people
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

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