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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
View from property
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Room - Sofa Bed -1 King

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - Sofa Bed -1 King

  • Sleeps 3

View all photos for Deluxe Room - Sofa Bed - 2 Twins

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - Sofa Bed - 2 Twins

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Executive Double Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room with River View

  • Sleeps 3

View all photos for Studio Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen | Coffee/tea maker, electric kettle

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(151 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(110 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds (Sofa Bed)

Deluxe Room, 2 Single Beds (Sofa Bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Sofa Bed)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(63 reviews)
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

City view

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | City view

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(9 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

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About this property

Park Plaza London Riverbank

Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of London Eye. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Westminster Abbey and Westminster Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Riverbank.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chino – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1986 out of 3189 reviews
Rating 8 - Good. 656 out of 3189 reviews
Rating 6 - Okay. 314 out of 3189 reviews
Rating 4 - Poor. 139 out of 3189 reviews
Rating 2 - Terrible. 94 out of 3189 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
I was charged for breakfast one of the days but it was included on booking, would be nice of you to refund me
Stayed 3 nights in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

4/10 Poor

Samson Tichatonga

Rooms different from what is advertised, tried to upsell in arrival.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Stayed 7 nights in Dec 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and were able to get us checked in early. The room was comfortable but probably in need of a bit of an upgrade. The shower was specifically a bit too aged with what looked like moldy grout. Even so, the room was great for our needs.
Stayed 4 nights in Jan 2026

10/10 Excellent

asho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in. Close to many convenient places. Walkable to many touristic sites such as the Big Ben!
Stayed 3 nights in Jan 2026

10/10 Excellent

Yousra

Lovely clean hotel, Lovely breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was ok
Stayed 3 nights in Jan 2026

6/10 Okay

Jane

Liked: Staff & service
Breakfast was nice but was not hot so had to eat it fast. Also breakfast room was cold. Bin in our room was emptied by cleaners and the full bag of rubbish left in middle of the floor. Shower screen was discoloured and mirror was worn with underside showing through. Room had a general tired look. Stayed here couple of years ago and it was a lot better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, modern, good amenities and very helpful staff.
Stayed 7 nights in Dec 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Expensive if booking directly with Park Plaza but we got a deal on Expedia. Staff was courteous and professional. Room was spacious and clean. Passed on the room cleaning for a bottle of wine.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities
Lovely stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Shaneeka

Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities
My family and I had a great time at this hotel. They really went all out for the kids for Christmas including having a play room for the kids open until 8 pm! It’s a huge room! Speaking of, we had two rooms. One room was more modern than the other. One complaint is one room only had European outlets while the other had both. The rooms are a decent suze. We didn’t stay there much so it was fine. This hotel is located near to Vaux Hall which is with exploring itself. It takes about 20 minutes to walk to the London Eye/Big Ben. The best part though is the staff. Every single staff member, including those who brought us room service (which we ordered almost every day) was polite and friendly. Marc checked us in and was very friendly and helpful. We have stayed at Park Plaza Westminster before and that location is extremely close to the London eye (5 mins or so), but I think staff here is friendlier and it also feels less touristy. Great stay and we will be back!
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Marcelo, Abingdon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location and the staff is simply fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie, Dover

Stayed 3 nights in Dec 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge Dennis was wonderful and my two boys adored him. Fantastic room wirh a view, great breakfast, so kid friendly and great pool! A thoroughly enjoyable stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Andrii

Stayed 1 night in Dec 2025

2/10 Terrible

Galia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I’m still waiting to hear from the guest relations manager about my complaint but they have ignored me so far
Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Stayed 4 nights in Dec 2025

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, incredible rooms, spotless and easy access to central London. Would highly recommend!
Stayed 1 night in Dec 2025

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