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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪78 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room - Sofa Bed -1 King

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - Sofa Bed -1 King

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(156 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(119 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Sofa Bed)

Deluxe Room, 2 Single Beds (Sofa Bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Sofa Bed)

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(67 reviews)
  • River view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • City view
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette, River View

City view

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | City view

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(10 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Park Plaza London Riverbank

Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of Westminster Abbey. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the central location and the pool
  • Within a 15-minute walk of Westminster Abbey and Westminster Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Riverbank.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chino – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza

Park Plaza London Riverbank

Park Plaza Riverbank

Park Plaza Riverbank Hotel

Park Plaza Riverbank Hotel London

Park Plaza Riverbank London

Park Plaza Riverbank London England

Park Plaza Riverbank London Hotel London

Riverbank Park Plaza London

Park Plaza Riverbank London Hotel

London Park Plaza

Park Plaza London

Park Plaza London Riverbank Hotel

Park Plaza London Riverbank Hotel

Park Plaza London Riverbank London

Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2082 out of 3324 reviews
Rating 8 - Good. 687 out of 3324 reviews
Rating 6 - Okay. 323 out of 3324 reviews
Rating 4 - Poor. 139 out of 3324 reviews
Rating 2 - Terrible. 93 out of 3324 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

dozie

Stayed 3 nights in Feb 2026

8/10 Good

Besnik, Tampa

Liked: Cleanliness, property conditions & facilities
Park plaza was just ok service at the bar restaurant very slow we stayed twice there before birmingham and after clean all around but lacks a bit of being that high end place they want to be
Stayed 4 nights in Jan 2026

10/10 Excellent

Lydia

Stayed 1 night in Feb 2026

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff are lovely, a little disappointed as I booked it for a stay with my niece following a brilliant solo trip last October but it didn’t live up to expectations this time.
Stayed 2 nights in Feb 2026

10/10 Excellent

Louise

Stayed 1 night in Feb 2026

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, especially the staff except that the room heating was not working which only made the room cold.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rob

Stayed 2 nights in Feb 2026

10/10 Excellent

JULIE

Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The view wasn't what i expected, the staff were great
Stayed 1 night in Feb 2026

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is amazing, the staff are very attentive and understanding. We had the suite which was massive truly a 10/10 room. With spa access and the modern feel to the room I would recommend this hotel to anyone
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 3 nights in Feb 2026

6/10 Okay

Michelle

Stayed 1 night in Feb 2026

4/10 Poor

George

Reception and concierge were genuinely welcoming and helpful, and we really appreciated the way they made us feel looked after from the moment we arrived. Unfortunately, the room itself didn’t reflect that same standard. The lights kept turning off after around five minutes. When we reported it, maintenance arrived quickly, which we did appreciate, but the solution offered was simply to “turn it off and on again.” We had already tried this, and it felt a little dismissive to have it suggested without the issue being fully observed. We were told that if it continued, a computer would need to be plugged in, but that couldn’t happen for two days. The engineer also didn’t stay long enough to see the fault occur, which made it difficult for the issue to be properly understood. In addition, the water pressure in the room was extremely low, which made basic use of the shower and taps frustrating. We’re sharing this in the hope it’s helpful. The front-of-house team are clearly doing a great job, and with a bit more attention to the room maintenance experience, the overall stay could match the excellent first impression your staff create.
Stayed 1 night in Feb 2026

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked the room thinking we would have a view of the river. This was not the case, the room had a view to the other side of the building so close you could see into each other's rooms.
Stayed 7 nights in Feb 2026

10/10 Excellent

Amir

Stayed 2 nights in Feb 2026

10/10 Excellent

Ricky, Windsor

Liked: Cleanliness, amenities, property conditions & facilities
Yes and room service was amazing
Stayed 8 nights in Feb 2026

8/10 Good

Karen

Stayed 2 nights in Feb 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Staff brilliant, room amazing
Stayed 1 night in Feb 2026

4/10 Poor

Norman

Liked: Staff & service
Booked last minute to relax in the Pool/Spa but it was stressful to us the facility. Was fully booked but not much people using it, better have it first come first serve to maximize the use of facility. Bathroom smells cleaning chemical which is not good.
Stayed 1 night in Feb 2026

10/10 Excellent

Sheena

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a lovely stay at Park Plaza Riverbank! Amazing service from staff from the second we walked into the hotel. Room was ready so we had early check in, the room was great and clean. Comfy beds and had everything we needed. Couldn’t get the tv to work but not an issue for us. Breakfast was lovely, lots of choice. Pool was perfect after a long day walking around London! Room service-steak wrap was delicious! Excellent location- within 30 mins of all main sights. Would definitely stay here again!
Stayed 2 nights in Feb 2026

8/10 Good

Alexandra

Stayed 1 night in Feb 2026

4/10 Poor

Tamsyn

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Emailed hotel before hand to say it was our anniversary and could we use the pool and did we need to take towels as we had 2 kids. Seems it was a generic AI email back saying they were looking forward to our stay. When we arrived at the hotel, our room did not have a bath, despite saying it was a bath/shower combination. Manager said there were no rooms with baths available but we could upgrade and pay extra. Tried to book into the swimming pool but it was fully booked, children are only allowed in between 8am and 8pm and only 12 people allowed in at a time so don't expect to be able to use the swimming pool, this was very misleading. My children were very disappointed not only by not having a bath but also not able to go swimming. Room was compact, sofa bed was atrocious, it did not lie flat and was very uncomfortable, we were grateful we were only there for 2 nights. Bedroom was not cleaned, despite putting the clean sign on, didn't want new towels or sheets, just simply to have the bins emptied and replacement coffee pods/tea bags after a day of touring London. Breakfast was sub par for a hotel of this calibre, cheap processed food and poor coffee. Watery porridge, cereals, some cooked breakfast items, sausage, bacon, eggs but again poor quality. Some pastry and toast options were also available. Very upsetting, we expected a certain calibre from this hotel but were left very disappointed, parking although secure is a 15 min walk away and very pricey.
Stayed 2 nights in Feb 2026

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were all really friendly, helpful and did a great job.
Stayed 2 nights in Feb 2026

6/10 Okay

Dean

Travelled with family and small children
Disliked: Property conditions & facilities
Lovely, helpful staff. Rooms are very very tired. Needs some capex spent to refresh. Good for families, good location, shame the rooms are in such poor condition.
Stayed 2 nights in Feb 2026

8/10 Good

Luke

Stayed 1 night in Feb 2026

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