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Park Plaza London Riverbank

4.0 star property

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Bar (on property)
Executive Room, 1 Double Bed, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Double Room with River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room with River View

  • Sleeps 2

View all photos for Studio Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen | Coffee/tea maker, electric kettle

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(134 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(92 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(57 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

  • Sleeps 2

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4.4 out of 5, Excellent, 5,360 reviews
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includes taxes & fees
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About this property

Park Plaza London Riverbank

Riverside hotel with fitness centre and sauna
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of London Eye. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Westminster Abbey and Westminster Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Park Plaza London Riverbank.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chino – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1803 out of 2937 reviews
Rating 8 - Good. 620 out of 2937 reviews
Rating 6 - Okay. 295 out of 2937 reviews
Rating 4 - Poor. 127 out of 2937 reviews
Rating 2 - Terrible. 92 out of 2937 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bee

Travelled with family
Pros: 9 mins walk from Vauxhall station which is Victoria line and you can easily connect anywhere. Comfortable rooms, nicely furnished, bathrooms has shower and also bath, good toiletry selections, hotel uses brand called ESPA. good air conditioning and rooms las big windows. Room service menu is very nice you can find many options. Cons: If you want to have breakfast outside the hotel very limited options, no proper coffee shop close by. We noticed out room has no kettle and we awaited 40 mins to get a kettle to make coffee. In rooms you can find instant coffee and some tea selections. I think this offering could have been better and a bit cleaner. My Coffee / Tea bowl was dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

sylvia, lynnfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniente and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor Hugo

Liked: Cleanliness, amenities
Personnel were very courteous and helpful at all times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Mel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in London! The staff is incredibly attentive and makes you feel right at home. The breakfast offers a wide variety of delicious options. I love taking some time to relax in the swimming pool. The rooms are spacious and beautifully decorated, and the comfy beds ensure a great night's sleep.
Stayed 3 nights in Jun 2025

4/10 Poor

Onestar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms too small and dark
Stayed 3 nights in Aug 2025

4/10 Poor

Justin

Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not well maintained. The “heated” pool was freezing and not well maintained. The front of house staff were not very warm and welcoming. The breakfast that is £25 per person was atrocious. The coffee machines did not work and most of the food was gone by the time we went. And when I was brought up to the front desk, it was dismissed quickly with no compensation. We had to go next door to a better breakfast to have any kind of substance. The location is nice because it’s close to the Underground/piers/bus stops and Westminster. Although pricey, the room service was very nice. Our room was not cleaned well with clothing stickers on the ceiling and dust all over. The furniture looked like it has been there for 20 years and has a lot of wear and tear. Overall, poor experience. Nice location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucia Catharina Maria, Loveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park plaza was great!
Stayed 6 nights in Jul 2025

8/10 Good

Abdul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice place to sleep in. I do like the breakfast service. Servers were great especially a lady called Irene at the restaurant, she was super awesome.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a ideal location to access transportation and walking distance to the tourist attractions and shopping.
The bus stop is across the street from the hotel. Very convenient.
Stayed 6 nights in Aug 2025

6/10 Okay

Susan

Stayed 6 nights in Aug 2025

10/10 Excellent

dozie

Stayed 3 nights in Aug 2025

6/10 Okay

Jaime

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

So so stay

The hotel is fine but our room was not so great. The shower leaked out water and we had to use numerous towels to avoid slipping or flooding the room. Our bathroom mirror had rust and rot all around it. Our mattresses were paper thin and not comfortable. The TV had no channels and required payment to watch annoying worth while. The automatic blackout blinds were a plus though and very cool. The service staff was also very accommodating!
Stayed 6 nights in Aug 2025

4/10 Poor

LaTisha

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
The property was extremely disappointing. It looked like a large building that had been chopped up into cramped rooms, yet they tried to market it as luxury. My so-called executive suite was tiny, dark, and uncomfortable, with barely any space to move around. Cleaning services weren’t even included — they charged extra for basic housekeeping. On top of that, the cleanliness of the room was subpar, with surfaces that didn’t feel properly cleaned, which was extremely distracting and unacceptable for a Hyatt. The “view” was directly into other people’s windows, leaving me no choice but to keep the curtains fully shut the entire stay for privacy. When asked for a more suitable view, they wanted to charge over $600 a night for it. At first, I didn’t complain because I thought maybe it was just me being American and overthinking things, but when I spoke to another guest, they expressed the exact same concerns. The air felt stuffy, and the overall atmosphere was far from relaxing. Even the amenities were misleading, and the property lacked the polish or professionalism you’d expect from this brand. Definitely not worth the price.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kamfa

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Melyna, Yonkers

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was walking distance from all attractions which made it easy to get to everywhere needed. Staff were available at all times for any assistance or questions about activities.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Aug 2025

10/10 Excellent

Aquil

Liked: Property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 5 nights in Jul 2025

10/10 Excellent

Srini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the control panel in the room. Comfortable and good sized room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hillary

Stayed 1 night in Aug 2025

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