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The Cumberland, London

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Cocktail bar
Creator video - submitted by Fancy Nanc-ista
Reception
Executive lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

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The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(69 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.8 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive Club Lounge Access)

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Cumberland, London

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Change of towels is available on request
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Frameless Immersive Art Experience and 4 minutes on foot from Hyde Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Gordon Ramsay Hell's Kitc – On-site restaurant.
Lirica – On-site restaurant. Open daily.
SOUND Bar – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1125 out of 1946 reviews
Rating 8 - Good. 508 out of 1946 reviews
Rating 6 - Okay. 200 out of 1946 reviews
Rating 4 - Poor. 51 out of 1946 reviews
Rating 2 - Terrible. 62 out of 1946 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , brilliant staff, fabulous amenities and super clean room!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Good location Friendly staff Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Impeccable location Great VIP lounge Highly recommend and will be going back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy location. Staff were all so polite and friendly. Great breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gunnar Reynir

Liked: Cleanliness, staff & service, amenities
The stay was perfect for me and my son,the staff was wonderful
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Baaba

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to be
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, spacious, clean. The hotel is my favourite place in London. The facilities are excellent. The location is perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely clean comfortable room and great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

alexa

Liked: Cleanliness, staff & service, amenities
Clean Great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, but very professional hotel. Excellent stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
The staff are all incredibly helpful and friendly. Food in the new tapas restaurant was good, room very comfortable, bed and pillows gave us one of the best nights sleeps we’ve ever had in London ( and we come 4 times a year, at least).
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was on the small side but spotless with every amenity you could need and very comfortable beds. Staff were all great but special mention for the concierge staff who couldn't have been more helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room sofa, couch a bit lumpy, but that’s to be expected. Wonderful surprise to receive champagne upon arrival I love the VIP lounge. The hotel has such a cool vibe would definitely return. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes all very good and staff in the breakfast room excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marios

Liked: Cleanliness, staff & service, amenities
Very clean rooms and common areas. Helpful staff. Great bar
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were helpful and courteous. We loved the hotels music theme vibe.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The executive suite was big and I found it extremely clean . Also appreciated the free mini bar and the VIP lounge
Chilling on the sofa bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Lovely hotel great staff
Stayed 1 night in Dec 2025

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