6/10 Okay
James
Travelled with family
26 Aug 2025
Bit disappointing
I really have mixed feelings about this place. The room was great, super comfortable and the steam shower was a great addition. However, the on site nightclub meant it was VERY noisy with people coming and going into the wee small hours and kept us awake half the night.
The rooftop bar and pool was one of the main reasons we booked but I was really disappointed. The staff were incredibly standoffish and on one occasion we were ignored for over 10 minutes when booking into the pool and so we left. On another occasion it was too busy and we couldn’t get access. However if you’re looking for somewhere with staff that take forever to serve you, a DJ that blasts out music to a ridiculous volume and caters mainly for Love Island reflects who all vape in the pool, this is your kind of place.
Similar experience in the ground floor bar. Very poor level of service from the staff.
Shame because it not what I expected from a Virgin hotel and very different from my experience at their Edinburgh hotel , which is fabulous.
James
Stayed 3 nights in Aug 2025




































