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Ambassador Self Check-in Hotel

3.0 star property

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Photo gallery for Ambassador Self Check-in Hotel

Exterior
Daily continental breakfast (CHF 20 per person)
Lobby
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Hotel de la Paix
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 1,001 reviews
The price is €164
includes taxes & fees
18 Nov - 19 Nov
Hotel de la Paix

About this property

Ambassador Self Check-in Hotel

Pet-friendly Lucerne hotel connected to a shopping centre, steps from Loewenplatz
This smoke-free hotel features coffee/tea in a common area, a library and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Ambassador Self Check-in Hotel offers 31 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Ambassador Self Check-in Hotel, you're connected to a shopping centre and just a quick walk from Hertensteinstrasse. Free WiFi in public areas, breakfast (surcharge) and a library are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Loewenplatz and 3 minutes on foot from Lion Monument
  • Pets welcome for a fee
As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • Pets: CHF 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 390 reviews
Rating 8 - Good. 187 out of 390 reviews
Rating 6 - Okay. 57 out of 390 reviews
Rating 4 - Poor. 18 out of 390 reviews
Rating 2 - Terrible. 6 out of 390 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Frances

Liked: Cleanliness, staff & service

Good location, would stay again.

Room was clean and comfortable but note on patio door above the instructions to operate the door, said not to use and apologising for broken window?!?! Disappointing as liked to have sat on the balcony! Breakfast was reasonable but only one hot drinks machine so there was always a queue.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Bin

Stayed 2 nights in Jul 2025

8/10 Good

ISABELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025

10/10 Excellent

Rahul

Stayed 2 nights in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in Jul 2025

2/10 Terrible

Javier De la

Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is convenient, easily accessible, and the rooms are spacious and clean Although I can’t fault the hotel itself we stayed here in extremely hot weather and there is no air conditioning. The room was like a sauna until 2am even with windows open and it was a real struggle to sleep. I wouldn’t stay again because of the lack of AC and I would not recommend booking this hotel in the summer months
Stayed 1 night in Jun 2025

8/10 Good

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Stayed 1 night in May 2025

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Menachem, Butler

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Ladie, Joppa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Call me old school but I prefer to be greeted by a receptionist when I check in. Still, our room was quiet and roomy and the reception on call were quick to assist us. When the breakfast room remodel is done that should be nice, too. Our breakfast at the hotel de Paix was a little sub par but free. The hallways had the same cluster of leaves on the floor for the 3 days we were there. The price was affordable for expensive Switzerland.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located about a 15 minute walk from the main train station. You cross the bridge and then access it through some small pedestrianised streets which have lots of cafes and shops. The hotel itself is on a busy street and the entrance isn’t all that attractive. The hotel emailed me the Luzern Visitors card the morning I was due to check-in. This allowed you some discounts and access to transport. I used the self-check in which was very efficient. There are a small number of lockers at the entrance where you can leave your luggage if your room isn’t available. My room was fine with a comfortable bed and a large bathroom. However there were no coffee or tea making facilities which I like to have when I stay for more than one night. Tap water was left in a decanter for your use. There was a safe and a small fridge in the room. I would stay in this hotel again due to it’s location. I also thinks it’s good value for money for Lucerne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and very cleaned

Super well located. Very cleaned. Hope the room was equipped with ac
Stayed 1 night in Sep 2024

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The 2 nights stay was okay. Unfortunately there’s no ventilation in the bathroom, esp when shaving, which would’ve been convenient. Although our stay was short, our last day the room was too hot; however, good &/or satisfactory with everything else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Under construction.
Stayed 1 night in Sep 2024

8/10 Good

Lingadahalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Parking close by. Enjoyed our stay.
Stayed 2 nights in Aug 2024

8/10 Good

janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Close to everything in Lucerne.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Good stay

Good for a short stay, self check in and the hotel next door kept our bags for us. The room got very hot at night in the summer, ok for a short stay but would be unpleasant for a longer stay. Standard breakfast. Would reccomend if you are travelling on a budget. Good location.
Stayed 1 night in Jul 2024