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Hotel Monopol

4.0 star property

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Photo gallery for Hotel Monopol

A historic hotel with a prominent dome and multiple flags, including a Swiss flag.
Property video
A historic hotel with a classic facade, a Starbucks, and a McDonald's.
A bar area with stools, tables, and a counter with various items.
A historic building with multiple balconies and a green dome.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a double bed, a bedside table, a mirror, and a red carpeted floor.

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a lamp, a chair, a bedside table, a mirror, and a window with curtains.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a small table. There are lamps on either side of the room.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(11 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Monopol

This smoke-free hotel features a restaurant, a nightclub and 4 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Monopol, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 4 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Chapel Bridge and 6 minutes on foot from Lucerne Town Hall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1899
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Uncovered self-parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 766 reviews
Rating 8 - Good. 230 out of 766 reviews
Rating 6 - Okay. 98 out of 766 reviews
Rating 4 - Poor. 39 out of 766 reviews
Rating 2 - Terrible. 26 out of 766 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is perfect. Crew and staff are all accommodating.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Farasley

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing location and helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding place. Safe, clean, convenient fir travel, food, walking. Phenomenal stay !!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just round the corner at the train station. There was Coop and Migros nearby. Love the coffee machine that was provided in the room. Will definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very knowledgeable and very friendly. The hotel is just next to main train stations. Breakfast is fantastic and lots of options. Just happened we are assigned on the window under construction, we didnt see anyting at all but still the room is clean and very cozy.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in nice hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, highly recommended.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Staff were helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Front desk staff was friendly and it was just walking distance to the places of interest.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2025
Verified

8/10 Good

Lynda

Liked: Cleanliness, amenities
Perfect location close to transport.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ratna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean, spacious and has a great view of the Lucerne riverfront. It is very close to the Lucerne’s train stain (Hauptbahnhof) and the hotel has elevator. Breakfast is very good and the staffs are super friendly and helpful. Highly recommend this hotel when you visit Lucerne.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time there was fantastic!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean The staff was very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities
Good Location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dileep

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, room was clean. Right next to the train station and located next to old town.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

harinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! Great location, breakfast is great and we enjoy the short walks to the city !!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025