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H10 Villa de la Reina Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for H10 Villa de la Reina Boutique Hotel

Property entrance
Daily buffet breakfast (EUR 23 per person)
Junior Suite, Terrace | 1 bedroom, down duvets, minibar, in-room safe
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Via 22, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room, City View (Gran Via )

Classic Double or Twin Room, City View (Gran Via ) | 1 bedroom, down duvets, minibar, in-room safe

Classic Double or Twin Room, City View (Gran Via )

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, Terrace, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, down duvets, minibar, in-room safe

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Jacuzzi)

Suite, Terrace (Jacuzzi) | 1 bedroom, down duvets, minibar, in-room safe

Suite, Terrace (Jacuzzi)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe Reina

Grand Deluxe Reina | 1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe Reina

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Double or Twin Room (Deluxe)

Grand Double or Twin Room (Deluxe) | 1 bedroom, down duvets, minibar, in-room safe

Grand Double or Twin Room (Deluxe)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room (with Sofa Bed)

Classic Triple Room (with Sofa Bed) | 1 bedroom, down duvets, minibar, in-room safe

Classic Triple Room (with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Essential

1 bedroom, down duvets, minibar, in-room safe

Essential

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, down duvets, minibar, in-room safe

Classic Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Exterior
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4.6 out of 5, Wonderful, 1,837 reviews
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About this property

H10 Villa de la Reina Boutique Hotel

Luxury hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
H10 Villa de la Reina Boutique Hotel offers 74 accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at H10 Villa de la Reina Boutique Hotel. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Lobby Bar, a bistro that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza de Callao and Puerta del Sol
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury H10 Villa de la Reina Boutique Hotel.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Lobby Bar – This bistro specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 19 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Nearby parking fee: EUR 19 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

H10 Villa
H10 Villa Reina
H10 Villa Reina Hotel
H10 Villa Reina Hotel Madrid
H10 Villa Reina Madrid
Villa Reina
H10 Villa Reina Boutique Hotel Madrid
H10 Villa Reina Boutique Hotel
H10 Villa Reina Boutique Madrid
H10 Villa Reina Boutique
h10 Hotel Madrid
h10 Hotel De La Reina
h10 Villa De La Reina Hotel Madrid
H10 La Reina Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel
H10 Villa de la Reina Boutique Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel Madrid

Reviews

H10 Villa de la Reina Boutique Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

10/10 Excellent

Vikas

Stayed 3 nights in Aug 2025

6/10 Okay

Ana Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Angelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property from central location, friendly staff, delicious drinks at the bar, clean rooms with personal patio. WOW! Wish I could have purchased my room! Can’t see myself staying anywhere else in Madrid after this high bar set. Thank you H10!
LOVED my personal patio!!!
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Superb Hotel memorable

Excellent hotel Excellent services Excellent location Slept like a baby on a very comfortable bed Will definitely go again
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel and our stay!
Stayed 2 nights in Jul 2025

8/10 Good

Nida

Stayed 1 night in Jul 2025

10/10 Excellent

MELINDA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to get around Madrid.
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place to stay. A céntrico location, near everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ednaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with nice service
Stayed 5 nights in Jul 2025

10/10 Excellent

Cameron

Stayed 2 nights in Jul 2025

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

ARNOLD

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

This hotel had a lot of nice touches, for its price point, that made our stay very comfortable - for example, a choice of pillows, but above all, having a good receptionist makes all the difference. We had been to Madrid multiple times and wanted to try a new hotel and new restaurants. We asked the receptionist for restaurant recommendations, she asked us where we had been and recommended similar style (but much better) restaurants. Every time we came and went we were greeted with a smile and big wave - such a nice friendly welcome was unexpected and very nice. Room was large enough for two, good sound proofing and comfortable - good air conditioning (very important as there was a heatwave) and space for bags, shopping, etc. Guest slippers and plenty of hangers in the closets were appreciated. This was the first time we stayed at H10 and we would return next time we visit.
H10 Hotel Madrid
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2025

10/10 Excellent

ELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and service
Stayed 4 nights in Jun 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is excellent- we walked everywhere. The room was big and nice- I didn't even realize we would have a large patio. The staff were all very friendly and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

JAMES, NEW BRAUNFELS

Stayed 5 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel , great location
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent location. Close to Prado & Palacio Real. Plenty of good restaurants right down the street. Lots of shopping and the buildings on the Gran Via are beautiful. Great breakfast and the hotel service is exceptional. They will help you with anything to make your stay a good one.
Stayed 6 nights in May 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in an excellent location.
Stayed 3 nights in May 2025

6/10 Okay

Rita

Disliked: Property conditions & facilities
This property was okay, but does not meet the criteria of a 4-star. It is 3.5 star, at best. The rooms were too small and really needed refurbishing. The bathrooms need chalking repair, the fixtures are dated, and the makeup mirror should be lighted. There was no real "attentiveness" to guests and no real room service. We asked for extra towels that arrived the day later. If you ask for ice, you get a glass rather than a bucket. Breakfast was okay but nothing special. Scrambled eggs were spongy and over-easy eggs were cold. Pancakes were cold and we didn't know what to do with them. Churros would have been better heated. Coffee machines were sometimes not working (needed to be emptied). Overall, fine... but certainly not 4-star quality. Finally, we stayed on floor 1 and it was vrry noisy all night long and woke is up many times. We realize this is a "boutique" hotel, but still does not rate 4 stars. So, perhaps a bit overpriced for what it really is.
Stayed 3 nights in May 2025

6/10 Okay

Martha

Travelled with family
This was absolutely not a four star property as advertised. The staff for the most either spoke no English or very limited English. The property needed serious renovations. My headboard to my bed had obvious stains and the bath needed a total renovation. The shower door did not close and the fixtures and caulking were terrible. Not a four star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
⁹
Stayed 3 nights in Apr 2025