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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio
Front of property
Interior
Flat-screen TV
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de España - Princesa
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(59 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Triple Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hostal Ballesta

This smoke-free hostal features concierge services, a 24-hour front desk and a free food/drink shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out and free newspapers are on-site.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free food shopping service and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary food/drink shopping service.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid

Hostal Ballesta

Hostal Ballesta Hostel

Hostal Ballesta Hostel Madrid

Hostal Ballesta Madrid

Hostal Ballesta Hotel Madrid

Hostal Ballesta Hotel Madrid

Hostal Ballesta Hostal

Hostal Ballesta Madrid

Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1017 reviews
Rating 8 - Good. 289 out of 1017 reviews
Rating 6 - Okay. 86 out of 1017 reviews
Rating 4 - Poor. 32 out of 1017 reviews
Rating 2 - Terrible. 11 out of 1017 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Great location. Good standard of accommodation. In the process of being renovated. My room had been renovated and was clean and fresh. Unfortunately I had a particularly noisy neighbour on one night that kept me awake for hours. In the street there were a number of prostitutes which didn't really bother me but wouldn't be ideal for families.
Stayed 3 nights in Feb 2026

10/10 Excellent

Avneesh

Liked: Cleanliness, property conditions & facilities
Had a wonderful stay . Very good and accessible location.
Stayed 3 nights in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Everything was excellent. Comfy, clean bed. Clean, modern bathroom. Good heating. Great location. Netflix and youtube on the TV.
Stayed 3 nights in Jan 2026

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service
Very clean Room and excelente service
Stayed 3 nights in Jan 2026

4/10 Poor

Steven

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We were unable to sleep in the morning because we woke up to the sound of drilling on our walls which literally shook our bed and was extremely loud, Also there was lots of dust in the hallway due to the drilling, and my friend staying with me had issues breathing because of it! I’ve never had such a bad hotel experience!
Stayed 3 nights in Jan 2026

10/10 Excellent

kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great value for money, friendly staff
Stayed 2 nights in Dec 2025

6/10 Okay

Jaime

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was okay...but the heating was off. It was a bit cold but heavy blankets was provided. But location is perfect Staff was very friendly and efficient. I will go back again.
Stayed 1 night in Jan 2026

8/10 Good

BERNARD

Travelled with group
Liked: Cleanliness, staff & service, amenities
Propreté de le chambre avec une insonorisation plutôt faible
Stayed 4 nights in Dec 2025

8/10 Good

Sundeep

Stayed 2 nights in Jan 2026

8/10 Good

Solomia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. Nice bed sets, soft towels, good heating system.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Very clean and very well located
Stayed 3 nights in Dec 2025

10/10 Excellent

María Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, grocery store on the same block, safe
Stayed 1 night in Dec 2025

8/10 Good

Wendy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stayed cold during my stay. Other than that the property was good and the staff was great.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Tout impeccable
Stayed 3 nights in Dec 2025

10/10 Excellent

JOSE A G

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excelent
Stayed 4 nights in Dec 2025

8/10 Good

Eleonora

Stayed 3 nights in Nov 2025

10/10 Excellent

ROBERTO EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ariam

Liked: Cleanliness, amenities, property conditions & facilities
Its my second time here, now with renewed room. The staff is kind and ready to help you. Location is everything when you stays in big cities and Ballesta is at the right place. Thanks again guys.
Stayed 2 nights in Nov 2025

10/10 Excellent

Borys, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
24 hr front desk, very clean accommodations, tiny shower, pillows could be softer (but I’m very picky about that). Overall wonderful stay. Great location!!
Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities
The hotel and room was very clean and comfortable. There was a nice lobby to enjoy. The staff was friendly and helpful.
Stayed 4 nights in Nov 2025

8/10 Good

Ayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene muy buena ubicación, las facilidades muy limpias.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Great location. Room more than satisfactory.
Stayed 2 nights in Dec 2025