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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio
Front of property
Superior Double Room | In-room safe, desk, blackout curtains, iron/ironing board
A modern lobby with patterned sofas, a TV, and potted plants.
A modern lobby with a TV, seating area, and plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de España - Princesa
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Room

A hotel room with a double bed, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room

9.0 out of 10
Wonderful
(61 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a TV, and a window with decorative glass panels.

Single Room

9.2 out of 10
Wonderful
(29 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a chair, a TV, and framed pictures on the wall.

Family Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hostal Ballesta

This smoke-free hostal features concierge services, a 24-hour front desk and a free food/drink shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out and free newspapers are on-site.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free food shopping service and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary food/drink shopping service.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yang yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emre

Location is great, enough room for a traveler.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Avneesh

Liked: Cleanliness, property conditions & facilities
Had a wonderful stay . Very good and accessible location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, basic but very clean, exactly what we needed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, friendly staff. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centric location and very clean!!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Borys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. We had a great stay the staff was friendly.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s condition is excellent, everything works as needed and the staff is very professional and eager to help us satisfy every need
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the room. The location was convenient, the staff members were friendly & helpful. The hotel was very clean. I highly recommend staying here
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities
Great value for money, friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

María Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, grocery store on the same block, safe
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fabián Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Good atention and fast conexion to wifi.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Very clean and very well located
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, the room is OK, bed is comfy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service
Very clean Room and excelente service
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice stay!!!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Laura

Disliked: Amenities
Fine for the location. Safe.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

elizabe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very pleasant helpful staff and lovely room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
24 hr front desk, very clean accommodations, tiny shower, pillows could be softer (but I’m very picky about that). Overall wonderful stay. Great location!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Great location. Room more than satisfactory.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super, only one little thing was to ask at the reception for the hairdryer
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities
The hotel and room was very clean and comfortable. There was a nice lobby to enjoy. The staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kyrra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay, Check in was easy and every one on the staff was friendly. I would definitely stay there again
Stayed 7 nights in Aug 2025