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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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Photo gallery for Pestana CR7 Gran Vía Madrid

Deluxe Grand View | Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Italian cuisine
Lobby
Sports bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Vía 29, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cozy Room

Cozy Room | Minibar, in-room safe, desk, laptop workspace

Cozy Room

9.2 out of 10
Wonderful
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for The Amazing CR7 (2+1)

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 (2+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(38 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony | View from room

Premium Balcony

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

Minibar, in-room safe, desk, laptop workspace

Premium View

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Grand View

City view

Deluxe Grand View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Amazing CR7

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Amazing CR7 Triple

Minibar, in-room safe, desk, laptop workspace

The Amazing CR7 Triple

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Pestana CR7 Gran Vía Madrid

Hotel with a rooftop terrace, steps from Gran Via
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and a safe. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria – This restaurant specialises in Italian cuisine and only serves dinner.
Sports Bar – This sports bar only serves light fare. Open daily.
Rooftop Bar – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pizzeria
  • Rooftop Bar
  • Sports Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 7 2025 to March 31 2026 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed seasonally each year. They will be closed from 1 October to 4 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Pestana CR7 Gran Vía Madrid Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 653 out of 1009 reviews
Rating 8 - Good. 192 out of 1009 reviews
Rating 6 - Okay. 91 out of 1009 reviews
Rating 4 - Poor. 36 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

Reviews

4/10 Poor

Bryan

3 star experience

Great location, but overall underwhelming. Service started off poorly, with complaints met with excuses, and the amenities felt average for the price. The food at the bar was a highlight, but the hotel itself didn’t live up to Ronaldo’s brand expectations. After persistence on our end, they later acknowledged our concerns with champagne which we appreciated. Still, it felt like a 3-star experience at that price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location! Breakfast was the bomb
Stayed 2 nights in Aug 2025

10/10 Excellent

Sirley

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Súper recomendado! Bien céntrico, atención 100%
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect , walking distance from shops and points of interest. The breakfast is amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely staff and very nice rooms. The rooftop pool and patio are a bonus. This isn’t within the control of the hotel, but there was a bit of a homeless encampment set up on the side of our balcony room which was obviously very sad but also quite loud in the evenings and not enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabiany

Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular! Amamos quedarnos en este hotel siempre que venimos.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Madrid. Lo amamos. El servicio es espectacular.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place so much, everything is perfect, pool is nice. The food is delicious. 💖The one thing I will point out is the beds. The beds are too hard. It was very uncomfortable I couldn't get sleep. My shoulders we're killing me. 😖
Stayed 2 nights in Aug 2025

10/10 Excellent

JANINE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Jul 2025

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Nice hotel. Excellent staff. If you want to go shopping is a great choice
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Attentive staff. Comfortable room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

gregorio, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at tourist área
Stayed 4 nights in Jul 2025

10/10 Excellent

MARTA L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location

Would have given 5 stars but our AC was barely working. We didnt report it but overall it was prime location for shopping, theatre shows, food and 10-15 min walks to various attractions. Many people would stop to take pics given its connection to Cristiano Ronaldo for futball fans. City noise of police sirens is constant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

JEETESH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a must for Madrid, excellent location, rooms are good size considering location. Staff are fantastic, friendly and very welcoming. The hotel is so central to all as well. Great stay
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience love it
Stayed 4 nights in Jun 2025

10/10 Excellent

Meir Doron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ARNALDO, Coamo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

REY FRANCIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for being centrally located and friendliness of the staff. They went out of their way finding our ride to the airport after Grand Via got close down due to protestrally. Will definitely come back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 3 nights in Jun 2025