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Servatur Terrazamar Suite & Sun Suite

3.0 star property

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Photo gallery for Servatur Terrazamar Suite & Sun Suite

2 outdoor pools, pool loungers
1 bedroom, down duvets, in-room safe, blackout curtains
Lobby sitting area
2 outdoor pools, pool loungers
Outdoor dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
  • Place, Puerto Rico Shopping Center
    ‪2 min walk‬
  • Place, Puerto Rico Beach
    ‪14 min walk‬
  • Place, Puerto Rico Marina
    ‪17 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪37 min drive‬

Room options

View all photos for Superior Apartment, Jetted Tub (Terrazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Jetted Tub (Terrazamar / 2 adults)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Jetted Tub (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Jetted Tub (Terrazamar / 1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

9.4 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar,1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar,1 adult)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar, 2 adults + 2 children)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar,3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar,3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Tower (Terrazamar, 3 adults, and 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Tower (Terrazamar, 3 adults, and 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

8.6 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 1 adult)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults)

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults 2children)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite,2 adults 2children)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 3 adults+1child)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom, Partial Ocean View, Tower (Sunsuite, 3 adults+1child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 1 Bedroom, Balcony (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (1 adult)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 1 Bedroom, Balcony (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, Balcony, Partial Sea View (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (1 adult)

  • Partial sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, Balcony, Partial Sea View (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (3 adults)

  • Partial sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

  • Partial sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Jetted Tub (Terrace, Sunsuite, 1 adult))

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Jetted Tub (Terrace, Sunsuite, 1 adult))

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Jetted Tub (Terrace,Sunsuite,2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Jetted Tub (Terrace,Sunsuite,2 adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Jetted Tub, Partial Ocean View (Royal / 2 Adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Jetted Tub, Partial Ocean View (Royal / 2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Servatur Terrazamar Suite & Sun Suite

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Limited housekeeping is available.
Servatur Terrazamar Suite & Sun Suite offers 306 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mogan hotel provides complimentary wireless Internet access. Digital televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Servatur Terrazamar Suite & Sun Suite, you're just a quick walk from Puerto Rico Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, racquetball/squash and a playground
  • Just a 2-minute drive from Puerto Rico Beach and 6 minutes from Playa del Cura
  • Airport shuttle service available for a fee
Servatur Terrazamar Suite & Sun Suite offers its guests 2 outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Servatur Terrazamar Suite & Sun Suite. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mogan hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – restaurant. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.50 for adults and from EUR 4.75 for children
  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Servatur Terrazamar Suite & Sun Suite offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-0000255
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

Property is also known as

Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan

Servatur Terrazamar Suite & Sun Suite Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 365 reviews
Rating 8 - Good. 125 out of 365 reviews
Rating 6 - Okay. 40 out of 365 reviews
Rating 4 - Poor. 13 out of 365 reviews
Rating 2 - Terrible. 3 out of 365 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff are amazing and very friendly
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and very close to all amenities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cato

Liked: Cleanliness, staff & service, amenities
Nice hotel. Need for some renovations, as the rooms are getting old. Nice pool area. We would gladly go back.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i have ever been to, great big swimming pool, massive verandas, the staff are amazing, happy, helpful, understanding, nothing was a bother to them, cant wait to go back to this hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lorraine mckeown

Liked: Cleanliness, staff & service, amenities
Home from home x
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Barry Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean all the usual amenities plus a massive balcony close to the centre but not to close that the music keeps you up all night
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Cleanliness was exceptional... pool area great...staff were all friendly
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything. Huge balconies with sunbeds on that get lots of sun.
Stayed 11 nights in Apr 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and the balconies are massive.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.Terraces were big plus. Stsff were vary helpful
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab little stay

All good Very clean Very friendly
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, room comfort
Close to the Mogan mall and a fantastic view to Puerto Rico beach
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good holiday

Good hotel, the staff were all excellent. Breakfast could have been better especially with the gluten free options. Rooms were always clean. The pools were well kept and was always easy to get sun beds.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Greeted by friendly reception staff, lovely and clean reception area and all outside areas were well looked after. We had a premium room on floor 1 and was lovely...maids cleaned room virtually every day... back gate was great as only short walk to shops, bars and restaurants definitely will be going again
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel.

Nice hotel built into the side of a cliff. It’s clean and well maintained, if a little dated. The rooftop pool is excellent and has lovely views, the bar is also first class and well priced. Rooms are dated, aircon wasn’t working but other than that it was comfy.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Stayed 8 nights in Jun 2024
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Stayed 7 nights in Aug 2024
Verified

8/10 Good

R

Liked: Staff & service

Hotel stay

Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Stayed 14 nights in Nov 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable property first time visiting, would recommend to anyone I will definitely revisiting in the future. Only 1 downside was blood on one of the unused bed sheets that never got changed even though cleaners were in every day. But the rooms were huge especially in the Royal with a large balcony that catches the sun all day long. Beautiful views looking down the valley towards the sea! 15 minutes walk to the beach. And perfect location bang across from the shopping mall and shopping centre which both have loads of food and drinks places.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Booked last minute, literally, when the apartment I thought that I had booked turned out to be unavailable. Servatur had one room available for the night and it was a great stay. Even had time to enjoy the pool area before leaving for another apartment I managed to find.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

emma

Disliked: Property conditions & facilities
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy. We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy! However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show! We even tried the pool area at the Terrazamar and that was noisy too. Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
Stayed 2 nights in Apr 2024

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