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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Executive lounge
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
201 West 55th Street, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪8 min walk‬
  • Rockefeller Center
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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The Luxury Collection Hotel Manhattan Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is €3,221
for 1 room
includes taxes & fees
24 Jun - 25 Jun
The Luxury Collection Hotel Manhattan Midtown

About this property

WestHouse New York

Art Deco hotel with free breakfast and 24-hour health club
A 24-hour health club, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
WestHouse New York offers 172 accommodations with a safe and free newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge – This buffet restaurant only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality breakfast onsite for free. Cabinets/shelves are scarce and not enough place for clothes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favourite!

Great - very comfortable, clean. Felt very welcome. All of the staff was amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This was my third stay at Westhouse and it is still one of my favourite places to stay in NYC. Wonderful staff, comfy bed and pillow, decent breakfast. It's a pretty old buidling so sound proofing isn't the best but that's not unusual for New York and it didnt stop me sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Staff & service, property conditions & facilities
Good size rooms and lovely staff
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new favorite hotel for us in NYC. The property is super convenient to Carnegie Hall and Broadway theaters. The room was large, well-appointed and comfortable. The included breakfast and evening beer, wine and snacks are wonderful. It was very cold in NYC when we were staying at the hotel and complimentary hot chocolate was provided in the lobby, which was a very nice touch. There is no bar or room service available inside the hotel and there is no evening turn down service, so, it is not classically a five-star property; however, the other extras more than make up for that. Nancy who works in the bar at the adjacent Park Central is great. Highly recommended hotel!!
Stayed 2 nights in Feb 2025

6/10 Okay

Adolfo

Stayed 4 nights in Feb 2025

6/10 Okay

Rachelle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

It’s nice but hot

While I love the lobby, breakfast buffet and evening offerings, the rooms are very small and my biggest complaint is the hotel doesn’t have central air. I was so hot all night long and couldn’t sleep. I wouldn’t stay here again for that reason. I couldn’t get comfortable in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , very spacious room, clean, enjoyed the bar and tapas
Stayed 3 nights in Jan 2025

10/10 Excellent

Ron

Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Sep 2024

10/10 Excellent

Shaikha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Salman Munir, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. Enjoyed the stay. It became our home far from home. Very helpful staff. Especially helpful with my gluten free requirements
Stayed 3 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas in NYC

Great hotel. Beautiful lobby, helpful and friendly staff. Our room was spacious and had a very comfortable bed. The location was perfect for exploring all the sights in NYC!
Stayed 4 nights in Dec 2024

6/10 Okay

Semyon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel in an excellent location BUT it's horrendously overpriced. For the amount of money, we paid we got a very small room, a bathroom barely could fit one person, they give you water for only one day and you have to ask to get water after that, there is no coffee maker in the room, the breakfast is quite pedestrian. It's all will be good for a 3-star hotel but not for a 5-star hotel at a price close to $1000/night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and considerate staff were highlights.
Stayed 3 nights in Dec 2024

6/10 Okay

FENNY, ISSAQUAH

Disliked: Cleanliness, property conditions & facilities
We booked this hotel due to location and the photos looks pretty good. The photos looks the hotel looks like more modern and up to date style. When we checked in the hotel was small, the room is old and dirty. The mirror was stained, lamp shades stained and different color light bulb. The door doesnt closed properly. No ventilation in the bathroom, so humid inside bathroom. No area to open luggages. The worse part is the room is so hot. They said during winter no a/c only heater. Luckily the window can open a tiny bit, for an inch, at least we can breath a bit. The worst nights ever. The upside: - theres umbrella downstair for guests to use. - coffee in the lobby - complimentary breakfast - complimentary pre-dinner, serve beer and light food - free bottle water, you can ask the concierge downstairs.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sylvia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Really disappointed with our stay. The room was terrible, dirty , damaged furniture. I recommended this hotel to my friends, I was so embarrassed. Want you charged for my room I considered it robbering, plus your site is false advertising. I would think about you post. Bathroom door all rusted. That’s not good . If I posted pictures I don’t think you would like it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and complimentary breakfast / happy hour was excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that during this season they serve hot apple cider in the lobby. I’ve stayed here multiple times. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful Hotel, friendly staff wonderful midtown location. Rooms need a brighter light and outlet for chargers. Bathroom was large but shower was very small. Nice bed and lineen but room temperature could not be controlled room was very hot. It was to late and we were all tired and did not bring it up to staff. Happy hour, staff attending it and balcony on 23 rd floor was worth the stay would recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay once again :-)

It was absolutely lovely to be back at the Westhouse. From the moment we stepped through the door until we departed, we were met with smiles and politeness. The resort fee is an issue with reviewers on this site. Please take into consideration it includes a half decent breakfast. Beverages throughout the day and evening dinner with alcoholic beverages. The staff are generous with wine and Prosecco... a glass of wine in a restaurant anywhere in Manhattan costs at least $20 plus tax and tip! The math does add up. The resort fee covers access to what other hotels call executive lounge only it's better. Honestly worth the extra fee. My room was perfectly serviced every day and the accommodation staff were ver helpful at all times. Thank you to the staff whole team at the Westhouse. John and Lila
Stayed 9 nights in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
WestHouse was a perfect property to stay due to its proximity to Central Park south, Times Square, Broadway Theatres, and 5th Ave shopping. Nice beds with crisp linens and roomy floor plans. Large windows make the rooms brighter than most NYC hotel rooms we have frequented. Resort fee includes breakfast buffet and evening appetizers and drinks. Well worth the extra fee and food was varied and well prepared. Enjoyed eating on the terrace adjacent to the dining room since early-November sunshine was lovely. Front desk staff was welcoming and dining room staff was friendly, hospitable, and very hardworking. We will be returning to the WestHouse.
Stayed 3 nights in Nov 2024