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Kinugawa Plaza Hotel

4.0 star property

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Photo gallery for Kinugawa Plaza Hotel

Interior entrance
Lobby
Hot springs/mineral springs
Hot springs
Public bath

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Laundry

Explore the area

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530 Kinugawa Onsen Taki, Nikko, Tochigi-ken, 321-2526
  • Place, Fureai Bridge
    ‪5 min walk‬
  • Place, Tobu World Square
    ‪4 min drive‬
  • Place, Edo Wonderland
    ‪8 min drive‬

Room options

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About this property

Kinugawa Plaza Hotel

Riverside ryokan with full-service spa and sauna
A full-service spa, a restaurant and a bar/lounge are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is not available.
Kinugawa Plaza Hotel offers 159 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, bidets, toilets with an electronic bidet and complimentary toiletries.
A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs/mineral springs open between 4:00 PM and 9:00 PM.

During your stay at Kinugawa Plaza Hotel, you're just a quick walk from Fureai Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a sauna
  • 5 minutes by foot from Fureai Bridge and a 3-minute drive from Kinu Tateiwa Otsuribashi
Kinugawa Plaza Hotel offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, spa services, and complimentary newspapers in the lobby are also featured at Kinugawa Plaza Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nikko ryokan.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Kinugawa Plaza Hotel has a restaurant on site.
TSUMIKI – This buffet restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
KEGON – This buffet restaurant specialises in Chinese cuisine and serves breakfast and dinner. Open daily.
SANSANTEI – This buffet restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
A hosted evening meal is available for a surcharge.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available for a fee of JPY 3,630

Restaurants on site

  • KEGON
  • SANSANTEI
  • TSUMIKI

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • On a river

Full-service spa

  • 24-hour public bath
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 39 ºC
  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking rooms with half board rates must check in by 7:30 PM to receive dinner.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children
  • Hosted evening meal: JPY 3630

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in August and close in August.
  • Hot springs access available from 4:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 22 July to 30 September.
  • Guests may experience noise disturbance due to nearby construction work.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kinugawa Plaza Hotel Nikko
Kinugawa Plaza Hotel
Kinugawa Plaza Nikko
Kinugawa Plaza
Kinugawa Plaza Hotel Nikko
Kinugawa Plaza Hotel Ryokan
Kinugawa Plaza Hotel Ryokan Nikko

Reviews

Kinugawa Plaza Hotel Reviews

7.2

Good

7.4/10

Cleanliness

7.4/10

Staff & service

9.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 79 reviews
Rating 8 - Good. 23 out of 79 reviews
Rating 6 - Okay. 26 out of 79 reviews
Rating 4 - Poor. 9 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

Reviews

4/10 Poor

Bholanath

Stayed 1 night in Apr 2022

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2020

4/10 Poor

Mr, New York

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I contacted the hotel through email, but they didn’t reply. I wanted to reserve a private bath for us but Ofcourse no reply so it didn’t happen. I wanted to reach out through Expedia but that didn’t work either. On Expedia the room details were false. The photos did not match the room we got. We requested a non smoking room and ended up getting a smoking room. When we asked the staff they sprayed a air freshener in the room which didn’t do anything. I guess if you aren’t Japanese it’s just hard to communicate and they don’t try either. The property itself is nice. Just need more communication for foreigners or else don’t put thier listing up for them. There is also a fee for using the public bath.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this spot! Great onsen and a great dinner/breakfast selection. The rooms were clean and spacious! Had an absolutely great night here!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I arrived earlier than the check in time. The hotel staff at the time is not helpful. He didn’t know anything.
Stayed 2 nights in Sep 2018

4/10 Poor

Ricardo, Chicago

Disliked: Property conditions & facilities

Not worth your money

Wanting to splurge, I found the Kinagawa Plaza Hotel. It seemed nice on the website and had most amenities, so we splurged. After arriving a bit early, the hotel was a ghost town and staff member at reception told us we had to wait til 3PM to check in, despite no one else being there. We lingered in the lobby long enough (5mins) to make them nervous and without us requesting it, checked us in, which was nice. Only to find out that the room we got was half the size of the one we reserved. It technically met the “suite” with outside bath requirement, but was half the size of the one we had thought we reserved and paid for. Staff at reception spoke almost no english so after some back and forth on Google translate, they agreed to exchange the room to the one pictured. Much more spacious than the first one, still pretty run down. Air conditioner was non-existent. It was only one night we stayed, which was tolerable, but not worth it. Disappointment was an understatement having stayed at the Conrad Tokyo the night before in an actual suite for about the same price I was charged at the Kinugawa Plaza. Just find a place to stay in actual Nikko, not 1 hour outside of it, with better reviews and bang for your buck.
Stayed 1 night in Jun 2018

8/10 Good

Garrett, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older but nice onsen hotel

Wanted to stay in a hotel near Nikko with a private outdoor bath. Kinugawa Plaza hotel fit the bill. We had a very large room with western style beds and a very nice outdoor bath. It also had a massage chair that had me sleeping in a few minutes. The hotel (and the area in general) is a bit older and very quiet at night but convenient enough to drive to Nikko for the day. We didn't get the full board so we had to look for a place to eat dinner (you can't eat at any of the restaurants in the hotel unless you opt for the full board rate). Luckily, there was a pretty good place across the street. No convenience stores nearby so buy anything you might want/need before heading into the Kinugawa area. The highlight of the stay was definitely the outdoor bath. My mother wanted to have the onsen experience but doesn't walk well and we didn't trust her going into the public bath by herself. Very relaxing and peaceful.
Stayed 2 nights in Oct 2017

6/10 Okay

KAORI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thé hôtel is good for smoking people only.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop

Wonderful stop for night. Location was easy to find, check in was fast and after full day on motorcycle and site seeing, we were ready for the onsen. Meals were fine, breakfast was excellent. Crossiants were the best. The hotel is right on the river, views are wonderful.

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Japanese-style hotel in the countryside

The area around Nikko is rich in culture, history and nature. This hotel proved to be a wonderful jumping-off spot for exploring the area. Note, however, that it is 10-15 km north of Nikko so you need wheels. It is a Japanese style hotel, new and well maintained with large rooms, many overlooking a scenic river. Highlights are the beautiful spa facility, and buffet breakfast and dinner with a wonderful selection of food, including some Western items. WiFi is fast, but available only in or near the lobby. wifi lobby

6/10 Okay

James, Tokyo

Disliked: Property conditions & facilities

only 1 restraunt, no bar, no nightclub, no wifi

facility was clean but services promoted were not available. WIFI in room is a big sales point. No Bar or options available at this hotel. Area around the hotel looks to be in financial trouble as many hotels are closed. Although the stay was relaxing and general conditions clean, I would not recommend this facility to others.

8/10 Good

siline, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

staffs were nice easy to access from the train station

4/10 Poor

Clare, Melbourne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Learn to read Japanese! Or don't stay here

We weren't prepared for how little English they had at this hotel, much less then we had found in other cities in Japan. And without wifi in our rooms it was hard to get prepared! Checking in, asking about buses, asking about food/ restaurants and understanding the facilities was all a difficult task. Our floor (10) had filthy carpet and lamps in the hallway and an overall dingy look. The beds were uncomfortable, flat futons. There was no shampoo, body wash or hairdryer in the rooms, only in the spa. Spa is great but a little uncomfortable as you have to be naked. It's not something I'm used to in Australia :) Make sure you pre book to get the dinner buffet as there is not much food around at all and they would not let us book it at dinner time as we didnt have a reservation. A little restaurant across the road was good when it was open. Breakfast was ok, there was lots to choose from but pretty low quality stuff.

8/10 Good

YuShun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Shinichi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Onsen
Stayed 2 nights in Oct 2022

6/10 Okay

HIROKI

Travelled with group
Disliked: Cleanliness, property conditions & facilities
少し古いですが、景色は良いです。 晩飯付きでしたが、終了時間の記載がなく慌てました。条件はキチンと書くように。
Stayed 1 night in Jun 2022

6/10 Okay

jun

Stayed 1 night in Apr 2022

6/10 Okay

Hakbu

Stayed 1 night in Feb 2022

8/10 Good

masato

Liked: Staff & service

駐車場が遠い

リニューアルしきれいだったが、街にはなにもない、、、
Stayed 1 night in Jan 2022

10/10 Excellent

FUYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Toshiaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022