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Porta di Castro Hotel & Spa

1.0 star property

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Photo gallery for Porta di Castro Hotel & Spa

Sauna, hot tub, massages
Sauna, hot tub, massages
Sauna, hot tub, massages
Reception
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Porta Di Castro 223, Palermo, PA, 90134
  • Place, Via Vittorio Emanuele
    ‪2 min walk‬
  • Place, Palace of the Normans
    ‪2 min walk‬
  • Place, Palermo Cathedral
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Frette Italian sheets, premium bedding, down duvets, minibar

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Frette Italian sheets, premium bedding, down duvets, minibar

Basic Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Double Room Single Use, 1 Double Bed

Economy Double Room Single Use, 1 Double Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Economy Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Balcony

Standard Double Room, 1 Bedroom, Balcony | Frette Italian sheets, premium bedding, down duvets, minibar

Standard Double Room, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony | Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite Jetted Tub, Pool Access

Exclusive Suite Jetted Tub, Pool Access | Frette Italian sheets, premium bedding, down duvets, minibar

Exclusive Suite Jetted Tub, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Frette Italian sheets, premium bedding, down duvets, minibar

Basic Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room | Frette Italian sheets, premium bedding, down duvets, minibar

Elite Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Porta di Castro Hotel & Spa

Art Deco bed & breakfast connected to a shopping centre in Palermo with a full-service spa
This smoke-free bed & breakfast features a full-service spa, self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Porta di Castro Hotel & Spa offers 4 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature Frette Italian sheets, down duvets and premium bedding. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the bed & breakfast include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Porta di Castro Hotel & Spa gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Palermo Cathedral. Enjoy features like free WiFi in public areas, plus a full-service spa and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by foot from Palermo Cathedral and a 3-minute drive from Teatro Massimo
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
  • Pets welcome free of charge
Porta di Castro Hotel & Spa offers its guests a full-service spa and a seasonal outdoor pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Porta di Castro Hotel & Spa. Parking is available for a fee.

This Art Deco Palermo bed & breakfast is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person

Things to do

  • Full-service spa
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 30.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Self-parking fee: EUR 20.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 30.00 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Porta di Castro Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053C1Y988XG8C
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 9:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Porta di Castro
Porta di Castro B&B
Porta di Castro B&B Palermo
Porta di Castro Palermo
b&b Porta Di Castro Hotel Palermo
B&B Porta Di Castro Palermo, Sicily
Bed And Breakfast Porta Di Castro
b&b Porta Di Castro Hotel Palermo
B&B Porta Di Castro Palermo
Porta di Castro
Porta Di Castro & Spa Palermo
Porta di Castro Boutique Hotel Spa
Porta di Castro Boutique Hotel & Spa Palermo
Porta di Castro Boutique Hotel & Spa Bed & breakfast
Porta di Castro Boutique Hotel & Spa Bed & breakfast Palermo

Porta di Castro Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 299 out of 411 reviews
Rating 8 - Good. 82 out of 411 reviews
Rating 6 - Okay. 17 out of 411 reviews
Rating 4 - Poor. 9 out of 411 reviews
Rating 2 - Terrible. 4 out of 411 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a nice boutique hotel, beautifully decorated, very caring staff, nice breakfast, surviving working. Room good size, close to the castle , cathedral and other attractions, lift. The only thing in the evening it is very dark outside and I felt insecure . And another minus- the left luggage kept in the lobby/ nonstick room. I would not like to leave my luggage like this .
Stayed 1 night in Oct 2025

4/10 Poor

laura

Liked: Staff & service
Disliked: Property conditions & facilities
Highlight of this hotel - the staff they were extraordinarily helpful and friendly. However, the area is disgracefully filthy and run down. The building itself is horribly deteriorated and the pumping air Freshener covers up a clear sewer smell. This smell is evident as you enter the reception area as Well as in our bathroom. The furniture is old and rundown as much as other travelers claim it is “artsy”. Motorcycles and bikes in the room? Please! It was Shocking to see so many stellar reviews! I did not want to stay here and struggled to find another hotel. The photos are Greatly misrepresenting of this hotel - Especially the line of overflowing garbage cans as you walk out the front door!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the staff and vibe of the hotel. The breakfast was wonderful- quite the spread! There is a pool but it was icy cold and not really usable so I would suggest heating the pool to make it nice for guests to use.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Healthy and good service.
Stayed 2 nights in Oct 2025

4/10 Poor

PETER

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

1 1/2 stars at best

We were highly disappointed with this hotel. Our room was located in the attic, and unless you’re under 5'4", you’ll constantly be bumping your head due to the sloped ceiling and lack of headroom. The bed and pillows were extremely hard and uncomfortable. I was traveling with my sister, and to our surprise, there was no bathroom door — meaning one of us had to leave the room whenever the other needed to shower or use the toilet. After we complained, they eventually gave us a makeshift wooden divider, but that’s not what was advertised on Hotels.com. The room was poorly maintained: the paint was peeling, an electrical outlet in the hallway was completely open (a serious safety hazard), and the refrigerator didn’t work. Cleanliness was lacking throughout. The “shampoo” came in tiny ketchup-style packets, the towels were rough and old, and there were no towel bars in the bathroom. The window in the room was an 8" porthole (see photo) Breakfast was mediocre at best — stale pastries and little variety. Overall, this property does not match its online description and needs significant improvement in comfort, safety, and maintenance.
Cracked and glued flower pot in hall
Soap and shampoo for room ( in a watering can)
this was the divider to block the opening to the bathroom. All stained - looked like it was picked from garbage in the street
only window in the room
Stayed 3 nights in Sep 2025

10/10 Excellent

Ragnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff,
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a hidden gem! The breakfast is possibly one of the biggest (with the most variety) we’ve ever experienced. Conveniently located and close to the main attractions and streets! The staff were superb, so attentive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service was excellent. The bathroom shower worked but was in need of repair sink area also in need of repair. Walking distance to many attractions and restaurants
Stayed 3 nights in Sep 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was top notch
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Sicily

The staff was some of the most lovely hotel staff I have ever come across. They made us stay so special. I would come back in a heartbeat.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property with very helpful staff and a charming vibe. They stored a bag for me while I met friends to sail for 8 days, and it was waiting for me in my room when I returned. Great breakfast. Easy walk to a train station, close to the main tourist area but not in the middle of it. Highly recommended.
Stayed 1 night in Sep 2025

8/10 Good

Hatim

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing. Breakfast was incredible. Staff was welcoming and extremely helpful. I’m running out of superlatives…
Stayed 2 nights in Aug 2025

10/10 Excellent

Violet

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Amazing stay!

I came with my sister for 4 days , the staff were so kind and absolutely amazing! The breakfast is sooo good they give you plenty of choice. Our room was great and very spacious! Aircon worked like a dream and the location and pool is also great!
Stayed 3 nights in Aug 2025

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. As a group, the nicest staff I have ever experienced. The room was extraordinarily clean. Location was excellent near the cathedral. Lots of motorbikes but with the windows closed not much of an issue. Plus the food in Parma is better than the food where you are including the breakfast at the hotel which was a feast of Sicilian fruits and charcuterie.
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Excellent location and very helpfull staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie-laure

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An genuine boutique hotel, the staff couldnt of been more helpful. The breakfasts are outstanding and gluten free can be accommodated if you let them know in advance. I wouldnt hesitate in recommending porta di castro for anyone looking for something out of the ordinary.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing !

Amaazing hotel! I will definitely return if in Palermo. The staff is super attentive, and friendly. They make your stay very special. The breakfast is incredible and they have an external pool, which is lovely. Definitely recommend! Thanks for making my first stay in Palermo very special.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i stayed at in italy. Customer service is hit and miss in sicily, but outstanding here. Cant miss historical attractions on stroll to restaurants. Thank you again!
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and the staffs are super helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. So welcoming. Parked our car and returned it to hotel on our departure. Breakfast was fabulous. Lots of it. Pool area was nice, relaxing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great
Stayed 1 night in Jun 2025