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Hotel Ilusion Calma & Spa

3.0 star property

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Photo gallery for Hotel Ilusion Calma & Spa

Turkish bath/hammam, body treatments, facials, massages
Gym
Restaurant
Nightclub
Indoor pool, outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool

Explore the area

View in a map
Carrer de Horaci, 5, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Platja de Can Pastilla
    ‪3 min walk‬
  • Palma Aquarium
    ‪17 min walk‬
  • Port of Palma de Mallorca
    ‪15 min drive‬
  • Palma de Mallorca (PMI)
    ‪3 min drive‬

Room options

View all photos for Double Room, Pool View

Desk, free WiFi, bed sheets

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room (2 adultos + 1 niño)

Triple Room (2 adultos + 1 niño) | Desk, free WiFi, bed sheets

Triple Room (2 adultos + 1 niño)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Ilusion Calma & Spa

Mediterranean hotel with full-service spa and sauna
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, a bar/lounge and a poolside bar are on-site.
Hotel Ilusion Calma & Spa offers 190 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include baths or showers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ilusion Calma & Spa. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Just a 1-minute drive from Playa de Palma and 8 minutes from Plaza Espana
Some rates at Hotel Ilusion Calma & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Ilusion Calma & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a sauna, and spa services are also featured at Hotel Ilusion Calma & Spa.

This 3-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
Hotel Ilusion Calma & Spa has a restaurant on site.

All-inclusive details

All-inclusive room rates at Hotel Ilusion Calma & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1969
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

D-H Calma
D-H Calma Hotel
D-H Calma Hotel Playa de Palma
D-H Calma Playa de Palma
Hotel Calma Playa de Palma
Calma Playa de Palma
Hotel Ilusion Calma Playa de Palma
Ilusion Calma Playa de Palma
D H Calma Hotel
Hotel Ilusion Calma
Ilusion Calma
Hotel Calma
Hotel Ilusion Calma Spa
Ilusion Calma & Palma Mallorca
Hotel Ilusion Calma & Spa Hotel
Hotel Ilusion Calma & Spa Palma de Mallorca
Hotel Ilusion Calma & Spa Hotel Palma de Mallorca

Reviews

Hotel Ilusion Calma & Spa Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 113 out of 358 reviews
Rating 8 - Good. 131 out of 358 reviews
Rating 6 - Okay. 72 out of 358 reviews
Rating 4 - Poor. 27 out of 358 reviews
Rating 2 - Terrible. 15 out of 358 reviews

Reviews

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff made the quick overnight stay very comfortable and pleasent!
Stayed 1 night in May 2025

10/10 Excellent

Chrystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are always happy to help where needed, had a variety of food options for breakfast, lunch and dinner. The location is quite ideal as it has surrounding beaches, lots of other bars and restaurants and things to do in the area. Lovely place to be.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous long weekend break

Fantastic from start to finish. All the staff were friendly and helpful. Food was fresh with lots of variety. The hotel was cleaned to a high standard. No complaints, will definitely return
Stayed 5 nights in Apr 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Otilia-Aneta

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Natalie Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little relaxing break. Clean rooms with daily maid service. Always something to eat. Good range of all inclusive drinks. Friendly staff. The only negative was that the plates and cups were noted to be a little dirty on the odd occasion.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - worked perfectly for what we needed.
Stayed 1 night in Mar 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an airport stop-over, and a wander around the town. Clean, comfortable, reasonably priced.
Stayed 1 night in Feb 2025

8/10 Good

Kristina

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

sukhbir

Stayed 7 nights in Oct 2024

6/10 Okay

Bogdan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy and tired 2* hotel

Very noisy and tired. More like a 2* hotel. Is much older than in the pictures
Stayed 1 night in Oct 2024

10/10 Excellent

Bernie, Hornchurch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the ilusion for several years and will continue to return due to the warmth and service received from the excellent staff. The food and drinks are perfectly acceptable for all inclusive and the rooms are clean and comfortable.
Stayed 7 nights in Sep 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean and food was labeled well and very good for those with allergies and dietary restrictions. They however put us in a handicapped room and our room had no stall for the shower so water was everywhere. Our balcony door did not have a handle to open from the outside so I almost got stuck outside, if it were not for my friend being in the room at the time. The hotel is also limited with no shop for supplies like sunscreen. The receptionist recommended us the pharmacy two doors down which sold it for minimum 20 euros while after exploring I found venders a 5 min walk away which sold it for 4 euros. The pool is smaller than what pictures show online but it is very clean. The spa was nice but the hot tub was only luke warm. After telling the receptionist they tried fixing it but it still was not hot
Stayed 2 nights in Sep 2024

6/10 Okay

Victoria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property did not look like the photos, I am glad we only stayed 1 night as a stop over from the airport. The area was not the nicest looking. Our room was large, but very bare, and the bathroom was a bit dirty. Check out was easy.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight as planned as flught arrived late in day. The staffs were very friendly and helpful. The buffet breakfast was very hood with lots of choice. The bathrooms could have been cleaned better.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen and Young-Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sasa

Liked: Staff & service, property conditions & facilities
Great service and staff....would highly recommend stay there
Stayed 6 nights in May 2024

10/10 Excellent

Siqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and delicious food.
Stayed 6 nights in May 2024

2/10 Terrible

Van

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location.

Great hotel in a great location. Good facilities and reslly friendly and helpful staff. Good selection of food.
Stayed 3 nights in Mar 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 313 had a constant smell of cooking. It was warm so balcony door open. Noisy early mornings, refuse trucks most days. Food hit and miss. Lunch was better than dinner. Sausages and bacon revolting. Jacuzzi was luke warm. Indoor pool was lovely. Didn't use outdoor ,too cold. Didn't appear to have snacks in between meals. Maybe only high season.
Stayed 5 nights in Mar 2024