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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Basic Single Room | Bathroom | Free toiletries, hair dryer, towels, soap
Hallway
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(24 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

8.4 out of 10
Very good
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Touchstone Hotel - City Center

A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the area's walkability and the value of their stay
  • Just a 5-minute walk from Union Square and a 2-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Touchstone Hotel

Touchstone City Center

Touchstone Hotel - City Center Hotel

Touchstone Hotel - City Center San Francisco

Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 654 reviews
Rating 8 - Good. 164 out of 654 reviews
Rating 6 - Okay. 91 out of 654 reviews
Rating 4 - Poor. 37 out of 654 reviews
Rating 2 - Terrible. 34 out of 654 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Liked: Staff & service
Stayed 2 nights in Mar 2026

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean room with street views. Our 1 night stay was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Juan Pablo

Stayed 2 nights in Feb 2026

8/10 Good

Matt

Stayed 5 nights in Feb 2026

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!! It’s a really convenient location for tours and activities. Also the front desk staff is amazing. Very friendly and knowledgeable. I enjoyed everything about this visit. Thank you so much to Touchstone staff.
Stayed 2 nights in Feb 2026

8/10 Good

Alina

Travelled with group
Liked: Cleanliness
Rooms were clean, the staff were very friendly and helpful. We just got unlucky when the city turned off hot water for one day, but the hotel worked to to fix it.
Stayed 3 nights in Feb 2026

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the hotel was excellent. The staff were friendly. The room was clean and has all the necessary amenities.
Stayed 1 night in Feb 2026

4/10 Poor

Emily

The area was terrible, there is no loading zone to drop off luggage so my car got towed. Didn’t feel very safe walking with all my luggage to the nearest parking garage. The room was fine but there wasn’t a refrigerator. The staff was very nice though
Stayed 2 nights in Feb 2026

10/10 Excellent

Vincent

Stayed 6 nights in Jan 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean with a friendly and helpful staff.
Stayed 4 nights in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Lucas

Stayed 4 nights in Jan 2026

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service
Disliked: Amenities
My experience at the Touchstone Hotel was nice and comfortable. The room had a welcoming, fresh smell. The beds could be a bit softer, but overall comfort was good. The experience really depends on the room you book. The staff was pretty chill and very responsive when service was needed. The entire building felt secure, with door codes and key card access, which made me feel safe in the city that never sleeps—literally. If you’re looking to stay near Union Square at a great rate, this is a solid option.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly like always. Rooms are always clean and very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

jose

Stayed 2 nights in Dec 2025

8/10 Good

Arlyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, staff was kind and friendly and the location was pretty good !! Transit and bus stops near by and stores like macys are like a two minute walk.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kendra

Stayed 1 night in Nov 2025

4/10 Poor

Mckristan

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
I had a terrific stay at Touchstone Hotel. The room was spotless, and the staff was courteous. I highly recommend this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

LaCresha

Liked: Cleanliness, property conditions & facilities
It was wonderful having a little heater AND a ceiling fan. Made the room very comfortable!
Stayed 3 nights in Nov 2025

6/10 Okay

maria

Stayed 2 nights in Nov 2025

6/10 Okay

John

Stayed 1 night in Nov 2025

10/10 Excellent

Betzaida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The only think I was change is the tv, it didn’t have many channels overall it was a great experience and loved stay there
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incident with my initial room which the staff was unaware. However, PJ and Juliet were both apologetic and resolved the situation quickly and to my satisfaction. Both employees were professional and personable and made my stay something positive to remember. Looking forward to staying here again.
Stayed 2 nights in Nov 2025

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