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Touchstone Hotel - City Center

2.5 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Point of interest
Daily continental breakfast for a fee
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 2 Double Beds

  • City view
  • 14 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the area's walkability and the value of their stay
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 40 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 466 reviews
Rating 8 - Good. 123 out of 466 reviews
Rating 6 - Okay. 60 out of 466 reviews
Rating 4 - Poor. 30 out of 466 reviews
Rating 2 - Terrible. 25 out of 466 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Business traveller
Liked: Staff & service
It was ok until the last day. My room flooded because of person above me. They did not switch my room. Water dropped from ceiling in bathroom all night. The lady at front desk was quite helpful and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice for the amount paid. It was clean, the staff was helpful, and everything worked. So completely recommend the hotel if you want a budget option near Union Square. That said, you should know that Union square has become a dirty part of town. I saw feces all over the streets and lots of stores have closed.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Stayed 3 nights in Feb 2025

2/10 Terrible

Prabhu, Alpharetta

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness
Great spot for a solo traveler spending a few nights in the city. Great location with a lot within walking distance
Stayed 4 nights in Feb 2025

10/10 Excellent

Anmoldeep singh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quiet little place as I booked a small single room. Only thing I would recommend for the property is that they should provide Atleast water bottles in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and very well located

The location is superb and you can walk to many of the attractions. The staffs are incredibly helpful and friendly. While the room is a bit small, it is comfortable and quiet. I enjoyed my stay and had very restful sleep during my two nights stay in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tingyu

Stayed 1 night in Feb 2025

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot! Would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

Leao

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were bugs in the bathroom, the power plugs were not all working, there was no heater/air conditioning, and no waste basket to throw garbage. Overall disappointing
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for sleep if you sleep deep. Old building but well maintained. Reception staff friendly
Stayed 3 nights in Jan 2025

6/10 Okay

Tyler

Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Indre

Liked: Cleanliness, staff & service, property conditions & facilities
The place is in a very good location and the owners of hotel are very helpful, peacefull. Let us in the bigger room just because it was empty that day, didint charge of it. Proposed to keep bags so much time as you need before check-in and after check-out! It was also for free. Cheked-in 1 hour before the time. Very polite and gentle people.
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Stayed 4 nights in Jan 2025

10/10 Excellent

Jon Angelo

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness
Lovely, helpful staff who went out of their way to ensure I had a good stay on my one night layover in San Francisco. My room was lovely and quiet and the only issue I had was that it was very cold as no one had placed the room heater in the room. But otherwise all was great and the staff kindly stored my bag for the day before I returned to the airport. Thank you!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

JPM limits options

I decided to prioritize being walking distance to my meetings over a nice hotel and it was JPM week so everything was crazy expensive. However, I’ve stayed in similar older smaller hotels off Union Square before and this was worse for similar priced options. Floor covered in dust bunnies, radiator heat didn’t work first 36 hrs, bed very uncomfortable. I have to give props to team though - 24/7 locked & manned door and most staff quite friendly and helpful. Elevator was functional.
Stayed 4 nights in Jan 2025

8/10 Good

Omar

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

As-expected and good budget option

Room was as-expected. Just the basics with no frills, but looked like the photos and everything in the room was clean. The hallways and stairwells are definitely outdated and have a unique smell, but for a low-cost room in this area, it was sufficient. The staff are incredibly friendly and supportive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Khwaja Fraidon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
completely old system
Stayed 2 nights in Jan 2025

10/10 Excellent

Hongyu

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff there, very friendly
Stayed 2 nights in Jan 2025