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Hotel Monterey Sendai

3.5 star property

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Photo gallery for Hotel Monterey Sendai

Front of property
Public bath
3 restaurants, lunch, dinner served; French cuisine
Public bath
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
4-1-8 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪12 min walk‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪16 min walk‬
  • Place, Sendai International Center
    ‪3 min drive‬
  • Airport, Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Minibar, in-room safe, desk, free WiFi

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Minibar, in-room safe, desk, free WiFi

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | Minibar, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Single Murphy Bed

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking | Minibar, in-room safe, desk, free WiFi

Superior Single Room, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, free WiFi

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1

View all photos for Deluxe Corner Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Corner Twin Room

  • Sleeps 2

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3

View all photos for Twin Room

Minibar, in-room safe, desk, free WiFi

Twin Room

  • Sleeps 2

View all photos for Semi Double Room

Minibar, in-room safe, desk, free WiFi

Semi Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Economy Twin Room

Minibar, in-room safe, desk, free WiFi

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Luxury Standard Twin Room

Minibar, in-room safe, desk, free WiFi

Luxury Standard Twin Room

  • Sleeps 2

View all photos for Premire Corner Twin- Non-Smoking

Premire Corner Twin- Non-Smoking | Minibar, in-room safe, desk, free WiFi

Premire Corner Twin- Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room - Non-Smoking

Family Room - Non-Smoking | Minibar, in-room safe, desk, free WiFi

Family Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room - Non-Smoking

Deluxe Corner Twin Room - Non-Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Corner Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor Economy Twin Room Non-Smoking

Top Floor Economy Twin Room Non-Smoking | Minibar, in-room safe, desk, free WiFi

Top Floor Economy Twin Room Non-Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor Standard Twin Room Non-Smoking

Top Floor Standard Twin Room Non-Smoking | Minibar, in-room safe, desk, free WiFi

Top Floor Standard Twin Room Non-Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor Standard Triple Room, Non-Smoking

Top Floor Standard Triple Room, Non-Smoking | Minibar, in-room safe, desk, free WiFi

Top Floor Standard Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Non-Smoking

Minibar, in-room safe, desk, free WiFi

Family Non-Smoking

  • Sleeps 4

View all photos for Luxury Premier Corner Twin

Minibar, in-room safe, desk, free WiFi

Luxury Premier Corner Twin

  • Sleeps 4

Premier Corner Room Twin

  • Sleeps 2

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About this property

Hotel Monterey Sendai

Hotel with 3 restaurants, near Sendai Anpanman Children's Museum & Mall
3 restaurants, a full-service spa and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, dry cleaning and laundry facilities. Housekeeping is not available.
Hotel Monterey Sendai offers 206 air-conditioned accommodations with minibars and a safe. Televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Sendai hotel provides complimentary wired and wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sala Terrena. The spa is equipped with a sauna and a hot tub. The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs/mineral springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hotel Monterey Sendai. During your stay, you're just a quick walk from Asaichi Morning Market. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy French cuisine while dining at Escale
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Sendai Anpanman Children's Museum & Mall and 14 minutes from Sekisui Heim Super Arena
There are 3 restaurants on site. WiFi is free in public spaces. Hotel Monterey Sendai offers its guests a full-service spa. Hotel Monterey Sendai also features spa services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Sendai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Escale – This restaurant specialises in French cuisine and serves lunch and dinner.
Zuientei – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Saiun – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants

Restaurants on site

  • Escale
  • Saiun
  • Zuientei

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.
The listed facilities fee is charged per person, per entrance to the spa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Monterey Sendai
Monterey Hotel Sendai
Monterey Sendai
Hotel Monterey Sendai Hotel
Hotel Monterey Sendai Sendai
Hotel Monterey Sendai Hotel Sendai

Hotel Monterey Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 755 out of 1420 reviews
Rating 8 - Good. 481 out of 1420 reviews
Rating 6 - Okay. 116 out of 1420 reviews
Rating 4 - Poor. 40 out of 1420 reviews
Rating 2 - Terrible. 28 out of 1420 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nelli

Stayed 1 night in Jul 2025

10/10 Excellent

Young-jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Koki

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋に入った瞬間トイレの便座が外れているのに気が付いた。理由は分からないがチェックイン前に清掃した人が意図的にフロントに連絡していないと想像している。また古いホテルなので様々な所で匂いが全体的に臭く、古い施設の悪い典型のホテル。 チェックアウトの時にフロントで問題点を少し指摘したが、女性スタッフから全然悪びれない表情でただ言葉だけの謝罪をされ、とても気分が悪かった。
Stayed 1 night in Jul 2025

6/10 Okay

TOSHIO

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

静かで衛生的で快適でした。ダイヤルも良かったです。朝食の和食だけは予約してあるのに時間がかかり、もっと簡単なサービスで良かったと思います。２日目はビュッフェにして快適でした。
Stayed 2 nights in Jul 2025

4/10 Poor

Shinji

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Amenities
We had a wonderful stay at the Hotel Monterey Sendai. It has an old world charm, and the spa on the top floor is delightful. It is very close to the central train station and in a fantastic part of the city. Highly recommend the hotel- we would definitely stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tetsuya

Stayed 2 nights in Jul 2025

10/10 Excellent

Takako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean, very convenient to Sendai Station, the breakfast buffet offers many choices and well-curated. The best part is the onsen. What a wonderful way to soak and relax after a full day exploring Sendai and surrounding towns.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marty

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Russell

Travelled with family
朝ごはんはとてもおしかった。
Stayed 2 nights in Jun 2025

10/10 Excellent

Enora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Beautiful and well maintained classic building.
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Property conditions & facilities, room comfort
One of the nicest hotels in Japan. The
Stayed 2 nights in Jun 2025

10/10 Excellent

SIU WA ALBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

6/10 Okay

Kazuto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
スタッフのサービスレベルが４ツ星ホテルとしては不満。①チェックイン時に予約があるにもかかわらず、システムで見つけるのに3分以上かかった。②クロークの荷物を見つけるのに、2分以上かかった。③宅急便の出荷を依頼したが、控えもらえなかった。④結婚式の礼服を宅急便で送り宅配便の会社からは、到着の連絡があったが、次の日にブライダル部門から未着との電話があり、再調査でやっと荷物が見つかった。
Stayed 1 night in Jun 2025

10/10 Excellent

Jaehwan

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

KIYOSHI

Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building by the Sendai Station with hot spring pool on the top floor providing grand views of the city all the way to the sea. I would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Stayed 1 night in May 2025

10/10 Excellent

Toshinori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025