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Embassy Suites Syracuse

3.5 star property

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Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby sitting area
Lobby
Building design
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

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6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Place, JMA Wireless Dome
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(82 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

2 Doubles Suite, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Similar properties

Lobby
Embassy Suites by Hilton Syracuse Destiny USA
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,008 reviews
The price is €157
includes taxes & fees
2 Nov - 3 Nov
Embassy Suites by Hilton Syracuse Destiny USA

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and a safe. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.
The Eterie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Reviews

Embassy Suites Syracuse Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 556 out of 1007 reviews
Rating 8 - Good. 209 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 78 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

Reviews

6/10 Okay

LUCY

This was my second time st
Stayed 4 nights in Jun 2025

6/10 Okay

Yushan

No free water. The bath room is small and humid.
Stayed 1 night in Jul 2025

8/10 Good

Chiquota

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great hotel -
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Stayed 1 night in Jun 2025

10/10 Excellent

Magdoline, Staten Island

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Needs a little upgrading as far a linen/beds
Stayed 1 night in Jun 2025

10/10 Excellent

Jason, Georgetown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Managers special snack and free drink each night. Pool was clean and perfect. Lots close by to eat.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Liane

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Juchien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Jun 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the size of the rooms and didn't have to leave the premises to eat
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel, itself, is very nice and clear. The room was spacious, and it was great they offered free parking and a free breakfast, which is rare these days. I also really appreciated the offer of a free drink at the bar. It was a very comfy room/bed and the noise from outside the room was minimal.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The workers were very friendly and helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Worth It

Staff were exceptional and friendly. Breakfast was nice. Beyond that Very Disappointed. We often choose Embassy Suites or other Hilton properties due to their reputation and previous experiences. This hotel is definitely not up to that standard. Layout was nice and you could see it was nice once. Current state it is run down, not well maintained and not clean. Our room had dirty floors, food on the couch and lots of stained cushions. The sofa bed was probably the worst I've seen in terms of the mattress. Table and counter tops were dirty. Lots of disrepair in the bathroom and with the windows. Even the cute spaces in the common areas were very dirty and stained. Proximity to the highway was nice but it was very loud on that side.
Interior
Interior
Dirty windows, close to highway
Stayed 1 night in Jun 2025

10/10 Excellent

Ratique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend family get away

Best hotel experience
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Kelani

Liked: Cleanliness, property conditions & facilities
Very good enviroment
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and what I hoped for
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Mahwah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in Syracuse.
Stayed 1 night in May 2025

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Amenities, property conditions & facilities
Members reception. Great breakfast.
Stayed 1 night in Jun 2025

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