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Tokyu Stay Ginza

3.0 star property

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Breakfast area
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi
Breakfast area
Point of interest
Executive Double Room [Washer and Dryer Furnished], Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Matsuya Ginza
    ‪2 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(39 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • City view
  • 32 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds

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  • Air-conditioning
  • Breakfast available
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About this property

Tokyu Stay Ginza

A restaurant, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and an iron/ironing board can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Tsukiji Outer Market. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kabuki-za Theatre and Art Aquarium Museum Ginza
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1006 reviews
Rating 8 - Good. 291 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Everything was great except was given a room with a view of staircase. That was a bit disappointed considering our 1st time staying there.
Stayed 4 nights in Nov 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Isabella Louise

Disliked: Cleanliness, amenities
My stay at this hotel was overall okay, but there were a few areas that could be improved. The staff was friendly and check-in was smooth, which I appreciated. The location is convenient, and the general atmosphere of the hotel is pleasant. However, the biggest issue for me was the room cleanliness. While the space itself was comfortable, it didn’t feel as clean as it should be upon arrival. With a bit more attention to detail from housekeeping, the experience could have been much better. Overall, it was a decent stay for the price especially in Ginza but improving room cleanliness would make a noticeable difference and elevate the quality of the stay. I might consider returning if these issues are addressed.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities
disclosure/price adjustment when a window is blocked by a fire escape
Stayed 5 nights in Nov 2025

8/10 Good

Irene

Stayed 5 nights in Nov 2025

6/10 Okay

Lawrence

Disliked: Amenities
The hotel needs to supplies more amenities. It’s better to have the razor comes with shaving cream. Also add bath salt
Stayed 3 nights in Nov 2025

8/10 Good

NARBEH

Stayed 4 nights in Nov 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
It was a very clean and comfortable room.
Stayed 9 nights in Nov 2025

10/10 Excellent

Chang Won, sugar hill

Liked: Cleanliness, amenities, property conditions & facilities
good quality stay
Stayed 3 nights in Jul 2025

8/10 Good

Rohan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was fine, although not fully clean. Layout was nice. Like most Japanese hotels, the expectation is that you have a bag that can open from the front so you don't need a lot of space to look through luggage, so it's not the best regarding that, nor did it have a place to store clothes even though there was unused room under the bed. Seems meant mainly for business purposes, considering there's room taken for a pants press and other accommodations for that. Amenities like coffee are a bunch of packets and stuff on the first floor, which was annoying.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Stayed 4 nights in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Good space room, great to have washing machine inside. Breakfast really good. Only down point was a false fire alarm put out the elevator for use for a couple of hours
Stayed 3 nights in Nov 2025

8/10 Good

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
I needed a place to stay last minute, and they delivered!!! Lovely place.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent & staff were better. Lady at reception was exceptional with help organising getting to Narita terminal.
Stayed 5 nights in Nov 2025

8/10 Good

Faisal

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly staff and clean rooms. Thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room, location, staff and amenities. Would stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
Convenient location, great to have access to laundry in room
Stayed 7 nights in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025

6/10 Okay

Patrice Pierre Henri, Singapore

Business traveller
Liked: Cleanliness, property conditions & facilities
Very small room, as is common in Tokyo, but with a blind window facing a wall less than a meter away. I wish I had been told before. That said the room was well equipped, albeit easily cluttered. Breakfast was OK.
Stayed 4 nights in Oct 2025

8/10 Good

Dalia, Leon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were short staffed so full clean of the room was not an option for the stay, it was partial, the room was fine and amenities, the area around is great short distance to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

xue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Amara

Liked: Cleanliness, staff & service
The room was a good size and comfortable for my stay. The location was convenient for transport, making it easy to get around the area. Overall, it was an adequate place to stay for a short trip.
Stayed 7 nights in Oct 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025