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Aparthotel

Up Town 25

3.0 star property

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Basic Apartment, 1 Bedroom | 1 bedroom, down duvets, desk, soundproofing
Basic Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Apartment, 1 Bedroom | Bathroom | Shower, designer toiletries, hair dryer, towels
Basic Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Apartment, 1 Bedroom | 1 bedroom, down duvets, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Alta, 25, Valencia, 46003
  • Place, Turia Gardens
    ‪3 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Place, Valencia Cathedral
    ‪8 min walk‬
  • Airport, Valencia (VLC)
    ‪17 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker

Basic Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Apartment, 2 Bedrooms

Basic Apartment, 2 Bedrooms | Shared kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker

Basic Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Basic Apartment, 1 Bedroom, Ground Floor

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Up Town 25

Concierge services, express check-out and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include multilingual staff assistance. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available on request.
Up Town 25 offers 7 accommodations with coffee/tea makers and rice cookers. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

With your stay at Up Town 25, you're connected to a railway/underground station and just a quick walk from Central Market. Enjoy features like free WiFi in public areas and concierge services. Built in 1915, this comfortable aparthotel has 7 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a living room
  • Free WiFi
  • Amenities include multilingual staff and a lift
  • Within a 10-minute walk of Central Market and Valencia Cathedral
As a guest of Up Town 25, you'll find multilingual staff, concierge services, and express check-out. WiFi is free in public spaces.

This 3-star Valencia aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: EUR 5 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with digital channels

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • Connected to a rail/subway station
  • In a historical district
  • In the city centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 7 units
  • Built in 1915
  • Housekeeping (on request)
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 25

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number AT-397646-V, AT-397567-V
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Up Town 25.

Property is also known as

Up Town 25 Apartment Valencia
Up Town 25 Apartment
Up Town 25 Valencia
Up Town 25 Valencia
Up Town 25 Aparthotel
Up Town 25 Aparthotel Valencia

Up Town 25 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 111 reviews
Rating 8 - Good. 40 out of 111 reviews
Rating 6 - Okay. 20 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lesley

Liked: Cleanliness, amenities, room comfort, communication
Perfect location with vast selection of eateries, bars, sights to see close by.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property right next to a lot of bars and restaurants in city center. I would definitely stay here again.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location if you want to walk around old Valencia. The apartment is comfortable and spacious. Good place to stay!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Genial
Stayed 2 nights in May 2023
Verified

10/10 Excellent

DEBRA

Liked: Cleanliness, room comfort, communication
This property was really convenient for exploring the old town and the gardens. There were many places to eat and drink nearby without this disturbing us. The small balcony meant we could enjoy watching the world go by. The property was clean and had plenty of fold out beds and towels. We were also provided with gels for personal washing and washing up. There was a washing machine too. Communication was excellent and we were really pleased that they let us check-in early as there was no guests before us
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Rhiannon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, convenient and comfortable. Perfect for my requirements (solo traveller, intent on lots of sightseeing). Only concern was the shower tray filled easily and flooded the area around the shower and toilet, but mop and bucket handy so able to clean. Excellent communication regarding access to the building, had to ask for address to office. May be handy to have included in WhatsApp communication, but quick to reply when asked.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Gerardo

Good position, quite bad apartment

The apartment is in a very good position in the old part of the city. The contactless check in was effective but we had some trouble with the access code on the last night and we had to wait the apartment employee for around half one hour before to have the access to our apartment. The apartment has very bad natural illumination. Sometimes a very bad small come up I guess by the hydraulic system.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Palmas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long check-in

The check-in at 16! Even I send the sms, day before and call at 8am, and at 3:45pm, the key I received at 4:30, but.... the appt. wad not cleaned after previous guest. So we were forced to wait one hour more. At the end we received the very clean appt.
Stayed 1 night in Jun 2017
Verified

8/10 Good

TIM

Liked: Cleanliness
Disliked: Communication

Nice apartment - unprofessional management

Nice clean apartment with good location in old town Valencia. However, pushy unprofessional management that required me to come to their office (some km:s away) and pay in full before I could get access. This despite that they already had my credit card nr (from booking) and copy of passport (sent by e-mail). I suggested I could come to their office in the morning the next day, but they refused.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

thomas

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Lots of character would return Needs new kettle as the main one did not function the small susitute lid was broken and I was burnt by steam when trying to use it Needs an upgrade Could not get electric job to work the instructions did nothing to help So could not use stove to cook had to Use microwaves only I found out after I bought food from the supermarket and had to throw it all away And eat out But I enjoyed the location the beds where comfy bathroom clean but needed maintenance as the shower leaked and use up half my towels I would use it again now I know what to expect great location quiet and clean
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Manuel

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
There is the possibility to leave the luggages at the office for 10€. We had been given a lower floor but it was very humid and we were with two babies and asked to have it changed. They were very kind and quick in changing the room. The stairs and entering of the building should be kept more clean. The apartment we stayed was smaller and we had to adapt in 4. Some cutlery and pans hadn’t been clean properly so it should be paid more attention. The position is super central so very strategic. I would reccomend the place for youngsters more than families.
Verified

4/10 Poor

Luigi

Liked: Amenities
Disliked: Communication
Receptionist: Horrifying. Noisy. Ground level, street side. No windows. Nightmare. Old, rough looking. Closest: no hangers. No safety box. Wifi: only worked in certain areas of apartment. I want a partial refund. They are aware about my complaints.
Stayed 2 nights in Nov 2022
Verified

4/10 Poor

Rand

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We requested an earlier check in because we have a baby and we can't stay in the heat outside for couple of hours. The management I was speaking to let us know that we could check in early to the apartment so we went to the office and they told us no you have to wait for 2 hours it's not ready. The apartment was not clean and a big cockroach came out from the bathroom. There was no laundry detergent or any kind of shampoos provided in the apartment. We lost electricity around 8pm not knowing that the braker can't handle the washer and AC together because no one told us. We tried calling the offices and customer service and no one was answering so we had to sit in the dark with no AC for couple of hours until we thought of finding the main company number maybe someone will answer and my husband was able to figure it out himself going to the main braker downstairs in the building and turning on the electricity. So after that we had to wait until the washer is done to turn the AC on.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

GABRIEL

Liked: Room comfort
Disliked: Cleanliness

Mascot worm to welcome you

Prepare yourself for a budget stay, and I mean budget. The pros: The unit is spacious and has the basics covered. It’s quiet in the bedroom (if you shut the door), but not so much in the living room, especially since it’s on the ground floor. The cons: Where do I start? Cracked floors everywhere—watch your step unless you want a twisted ankle. Dirty utensils, a TV remote with a dead battery, and stained towels add to the charm. The Wi-Fi is laughable—weak at best and doesn’t even reach the bedroom (probably because the router is in someone else’s unit). Windows? Forget about it; if you open them you’re inviting in the world, so you’re forced to keep them closed giving the place a cozy prison/dungeon vibe. Oh, and the live worm I found in the shower was a nice touch. When I brought these issues up to the staff, their response? A casual ‘Thanks for letting us know.’ Safe to say, I won’t be letting them know anything else.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Dave

Disliked: Cleanliness, room comfort, communication

Poor check in

They wanted cash. They said their machine would not work for our bank. We did not have any trouble with card in other accommodations. There was also another Canadian couple at the agency which they said that their payment card would also not work. One of the employees walked away from us. We and the other Canadian client had to go to atm and get cash for the 4 days. Then they gave us receipt for 100 euros less. Good thing we noticed that. They then changed the receipt. Seemed like a scam to me. Had to pay a 14 euro fee to get the money. Then we had trouble with the electronic lock on our room. When I told them, they were not helpful. Also, room on lower level, #1 smelled like mold.
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Noemi

Liked: Cleanliness
Yo habia cogido otro apartamento y me reubicaron en este. Ni se os ocurra coger este apartamento en fallas... Hay una falla justo enfrente del portal Bervenas, gente ....nl
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Damiano

Liked: Cleanliness, communication, listing accuracy
Posizione veramente ottima, durante il check in la camera prenotata non era più disponibile e mi è stata fornita una nuova camera migliore a pochi passi dalla struttura principale. Camera pulita.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Matteo

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Posizione ottima, dimensioni dell'abitazione buone, pulizia scarsa. Puzza di fogna in bagno e acqua calda quasi insufficiente per due persone. Esperienza con l'agenzia ottima.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Antonius

Liked: Cleanliness, amenities, communication
Een heel centrale accommodatie, overal vlak bij. Voor een paar dagen in Valencia is dit een prima appartement, goede bedden. Geen luxe en klein, maar dat was voor ons prima.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Julien

Liked: Communication
Disliked: Room comfort

Nuits compliqués!!!!

Appartement spacieux mais très peu décoré, pas très joli et très mal entretenu. Porte de la douche ne ferme pas complètement laissant passer l’eau. Serrure porte chambre cassée. Aucune fenêtre de l’appartement ne se verrouillait, donc pas top niveau sécurité. Et alors la cerise sur le gâteau est le voisinage, en particulier le voisin du dessus qui je pense dois être fou… Impossible de dormir une nuit entière, ce dernier cri ou parle fort, en laissant bien évidement sa fenêtre ouverte. Il a également déplacé des meubles à 4h du matin…
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

DIANA

Liked: Cleanliness, communication

Solo para una noche

La ubicación es buena, pero desde el momento de la reserva deberian informar q los vehículos particulares no pueden ingresar a la zona. El olor de cañeria del apartamento es muy fuerte. De la ducha se sale toda el agua, se inunda el baño y la ducha es manual, es decir, se debe utilizar como regadera con la mano porqué si se coloca en la pared colgada se sale mas el agua.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Disliked: Communication

Mal servicio condiciones incómodas

El servicio de laa personas que atienden es pésimo, no tienen ningún servicio6al cliente de calidad esperan que uno como cliente tenga que ir a la oficina de ellos a reclamar pas llaves y toca pagarles en efectivo el monto total porque no dan vueltas, la comunicación con el personal es terrible, la información de la ubicación y contacto esta errada y el apartamento tenía problemas en el baño, la ducha se inundó, el sanitario estaba despegado
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartamento práctico y comodo
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

roberto

Liked: Cleanliness, communication

Comodo ma niente ricambio d'aria

Non c è finestra, quindi nessun ricambio d aria. L unica finestra dà sul vano scala che ha puzza di fogna
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Fàtima

Liked: Cleanliness, amenities, communication
Está muy céntrico y en una zona estupenda, el Carme. El apartamento no tiene luz natural.
Stayed 2 nights in Feb 2023