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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Miscellaneous
Bar (on property)
Meeting facility
Exterior
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
Canettistrasse 6, Vienna, 1100
  • Place, Belvedere
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪3 min drive‬
  • Place, St. Stephen's Cathedral
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room (Family. 2 adults + 1 child)

8.4 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room (Family. 2 adult + 2 children)

8.8 out of 10
Excellent
(45 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Wien Hauptbahnhof

Pet-friendly hotel connected to a shopping centre in Vienna with a sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the proximity to public transport
  • 6 minutes by foot from Belvedere and a 3-minute drive from Vienna State Opera
  • Pets welcome for a fee
Novotel Wien Hauptbahnhof offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 9989 square feet (928 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1010 reviews
Rating 8 - Good. 272 out of 1010 reviews
Rating 6 - Okay. 58 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and convenient

The room was clean, bed comfortable and the location fantastic for travelling into the Centre as well as airport and other transport links such as Bratislava. My only negative is the room was incredibly hot with no real air con.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mihail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel just across the railway station

The only disappointing aspect was the overpriced bar. A simple cup of hot water with a tea bag cost nearly 5 EUR, which I find completely unjustified for a hotel of this standard. Other than that, everything was impeccable! Novotel Wien Hauptbahnhof offers modern, clean, and comfortable rooms, friendly staff, and an excellent location right next to the main train station. The breakfast was absolutely outstanding – varied, fresh, and of exceptional quality. I highly recommend this hotel for a pleasant stay in Vienna.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mihail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joerg

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Yogesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with amazing breakfast. Parking available in the same building although it is a bit expensive.
Stayed 1 night in Jun 2025

10/10 Excellent

Orgul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Excellent location if you have a lot of luggage. It is just off the train-station. Great restaurant and bar. Very close to Belvedere.
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We used it for a one night stay to make early train connections , great option for short stay..
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find parking and entrance
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their chef, John, is very friendly.
Stayed 7 nights in Jun 2025

8/10 Good

Diego

Stayed 2 nights in Apr 2025

6/10 Okay

sumeet

Travelled with family
rooms could have been bigger ... they could have provided a chair and a fridge at-least. there was a leak from the bath / shower onto bathroom floor. there was not enough soap in the fixed soap dispenser.
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

VIVEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, right opposite to the main train station.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Close the the Central train station , convenient
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Across the street from main train station. Take metro to old town areas from train station is very convenient. Hotel is new and modern. Love it
Stayed 2 nights in May 2025

10/10 Excellent

brenda s, Lebanon

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for the transit station.
Stayed 5 nights in May 2025

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daren

Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for transport links being a 2 min walk to the train / metro station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - would stay again

Great hotel close to the station in a nice clean area of the city. The hotel was clean and comfortable, and the breakfast was good.
Stayed 2 nights in Apr 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vienna One Day Stopover

Good location right next to the Central Train and Bus Station. Lots of local public transportation nearby. Room is nice and comfortable and practical for an overnight stay.
Stayed 1 night in Apr 2025

10/10 Excellent

DONGHWI

Stayed 2 nights in Apr 2025

10/10 Excellent

RACHANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at a very convenient location and close to metro station.
Stayed 5 nights in Apr 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

8/10 Good

João

Stayed 4 nights in Apr 2025