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Best Western White House Hotel

3.0 star property

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Photo gallery for Best Western White House Hotel

Bar (on property)
Exterior
Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
27-31 Upton Road, Watford, England, WD18 0JF
  • Place, Watford Colosseum
    ‪3 min walk‬
  • Place, Vicarage Road Stadium
    ‪8 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Family Room With 1 Double Bed, Sofabed And Free High Speed Internet-Non-Smoking

  • Sleeps 2

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About this property

Best Western White House Hotel

Hotel in Watford with 24-hour front desk and bar/lounge
Along with a bar/lounge, this hotel has a snack bar/deli and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Best Western White House Hotel offers 67 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Watford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western White House Hotel. During your stay, you're just a quick walk from Watford Palace Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Watford Palace Theatre and 5 minutes on foot from Cassiobury Park
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western White House Hotel also features multilingual staff, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Watford hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.
On-site venue – bar.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 10.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western White House Hotel Watford
Best Western White House Hotel
Best Western White House Watford
Best Western White House
Best Western Watford
Watford Best Western
Best White House Hotel Watford
Best Western White House Hotel Hotel
Best Western White House Hotel Watford
Best Western White House Hotel Hotel Watford

Best Western White House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Egnat

Stayed 1 night in Aug 2025

6/10 Okay

Lee

Stayed 5 nights in Aug 2025

6/10 Okay

Jeffrey, Salt Lake City

Liked: Staff & service, amenities
This a very old building and the room I stayed in has not been updating in decades, if ever. There is no AC and it was quite warm but there was a small fan that helped a bit. Bathroom was very outdated and it was hard to get a consistent temp to take a shower. Staff seemed to be very attentive. The ground floor lobby has been renovated and looks great. However, I never used the lobby or bar due to it smelling really and of body odor the entire time I was there. They either need to get some ventilation or use air freshener. Likewise, the elevator smelled like pot the entire time. It was the cheapest option in Watford but was still quite expensive based on the quality as well as options in central London. It is also sub par for Best Western chain. A bit of better management could address most of the issues and hopefully they will renovate the rooms..
Stayed 6 nights in Jul 2025

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

NICOLA

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff and breakfast were very good. The lobby area is nice and modern and gives a great first impression however the rooms are dated and in need of a makeover. The bathroom in particular was very disappointing. And at one point there was water coming in through the bathroom ceiling. I called reception and someone come up and advised they had told the room above. Didn't seem surprised that this was happening said it was just overflow.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Mahdad

Business traveller
Liked: Staff & service
I could hear everything from the room next to me
Stayed 1 night in Jul 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again, there was someone’s T-shirt and a bottle of water left in our room from the previous person. No aircon and very hot.
Stayed 1 night in Jul 2025

8/10 Good

Grant

Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Business traveller
Liked: Amenities
Staff were very friendly and helpful. The little bar in reception and seating area is a nice facility.
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Stayed 1 night in Jul 2025

6/10 Okay

Mervegül

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Breakfast can be improved. There is limited breakfast and everyday it is same.
Stayed 3 nights in Jul 2025

2/10 Terrible

tayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor cleaning standards.

Straight away in corridors floors and walls were filthy even in the lift. Our room was worse- clumps of dust in the bath tub, dirty handprints and food and drink splattered on the walls, doors, floors and surfaces. Thick dust everywhere including the fan in 32degree weather… hairs in the bed and more. Not normally one to complain but I felt it had not be cleaned from previous stay so I went to show the front desk pictures of the room and we got “upgraded” to an executive suite. This room was just bigger with a sofa but I would not call it an upgrade- floor had not been hoovered there was an even thicker layer of dust on everything including the fan again, the limescale and dirty around the bath, sink and walls was disgusting. Even the bin had not been emptied. Front desk asked how the new room was and I showed them pictures and explained I’m still not happy it is dirty and I have no where else to stay for the night as it was 9pm and not from the area. They had nothing to say, until I started to walk to the bar and both team on shift started talking about us and how we are a problem not their cleaning. Staff did not want to speak to us for rest of our stay. Emailed to complain and even with photos attached from both rooms its just not up to my “expectations” and it’s not their poor cleaning standards to blame… Been offered 30% off my next stay. What a joke will not be staying somewhere that let their rooms fester and treat guests this way again.
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Vasanthini

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking said free parking but no free parking WiFi was not working No sound proof at all - not a able to get a wing of sleep -every activity of the next room can be heard from flushing to walking in the hall way - I checked out traumatised- I would not recommend anyone to stay in room number 211
Stayed 1 night in Jul 2025

10/10 Excellent

Charles W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Treated like a VIP .Turin the Duty Manager allocated me an Accessibility Room which was spacious clean.Bed exrremely comfortable
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service

Noisy

No sound insulation between rooms (could hear conversations from rooms on both sides), plus a poorly fitted interconnecting door between rooms made sound insulation even worse. It didn't help that the occupant next door was taking loud calls in the early hours, going out then returning to the room (make your own conclusions as to why he might have been doing that...)
Stayed 1 night in Jul 2025

8/10 Good

valerie

Business traveller, Travelled with partner
Excellent venue. Polite staff. Parking space really made the trip worthwhile.
Stayed 1 night in Jun 2025

2/10 Terrible

Lee

Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Business traveller
Disliked: Amenities, property conditions & facilities
Had to leave before i got to my room as another guest in reception racially abused me whilst cbecking in unfortunately, so went to thw Village hotel. Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Gavril, Buford

Stayed 1 night in Jun 2025

6/10 Okay

Honi-ffion

Stayed 2 nights in Jun 2025

6/10 Okay

Christina

Liked: Cleanliness
Room was hot due to no air con.. however they did provide a fan which I kept on all night, so was adequate!
Stayed 1 night in Jun 2025

6/10 Okay

Klarna

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025