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DoubleTree by Hilton Hotel West Palm Beach Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Palm Beach Airport

Outdoor pool, pool loungers
Golf
42-inch flat-screen TV with cable channels, TV, pay films
Lake view
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
1808 S Australian Ave, West Palm Beach, FL, 33409
  • Palm Beach County Convention Center
    ‪2 min drive‬
  • CityPlace
    ‪2 min drive‬
  • Clematis Street
    ‪2 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Two Doubles

Standard Two Doubles | Select Comfort beds, in-room safe, desk, laptop workspace

Standard Two Doubles

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

42-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Double Accessible Bathtub Non-smoking

Select Comfort beds, in-room safe, desk, laptop workspace

One Double Accessible Bathtub Non-smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Two Rooms

Select Comfort beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Two Rooms

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

42-inch flat-screen TV with cable channels, TV, pay films

Standard King

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Select Comfort beds, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Select Comfort beds, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Select Comfort beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Whirlpool)

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel West Palm Beach Airport

Hotel with free airport shuttle, near CityPlace
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel West Palm Beach Airport offers 175 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel West Palm Beach Airport. During your stay, you'll be within walking distance of CityPlace. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 3-minute drive from CityPlace and a few minutes from Palm Beach County Convention Center
  • Free airport shuttle service
DoubleTree by Hilton Hotel West Palm Beach Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 750 square feet (70 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel West Palm Beach Airport also features multilingual staff, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Gecko's Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM on request
  • Parking on site (USD 10 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gecko's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 750 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Self-parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Palm Beach Airport
DoubleTree Hilton West Palm Beach Airport
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Hotel DoubleTree by Hilton West Palm Beach Airport
DoubleTree by Hilton West Palm Beach Airport West Palm Beach
DoubleTree Hilton Hotel
DoubleTree Hilton
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Doubletree By Hilton West Palm
DoubleTree by Hilton West Palm Beach Airport
DoubleTree by Hilton Hotel West Palm Beach Airport Hotel

DoubleTree by Hilton Hotel West Palm Beach Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel at home

This hotel is very clean. Restaurant was very good. Little over price but overall quality great..
Stayed 1 night in Mar 2025

4/10 Poor

Sierra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The facility is run down, the continental breakfast is sad, the pool gave my boyfriend hives from the Ph being significantly high and the department of health had to come for the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Stayed 1 night in Mar 2025

6/10 Okay

David, San Diego

Travelled with family
Liked: Staff & service
I hate to say anything bad about this property since the staff is absolutely fantastic! I truly mean that. Anything I asked for or wanted, they all went above and beyond. My biggest complaint is that our room was INCREDIBLY UNCOMFORTABLE, STIFLING, and HOT. The A/c was fixed at 64 and only turned on to cool periodically. And only then lasted a minute or two. It is not fun tossing and turning all nite because of being hot and sweaty. NOT GOOD.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Stayed 2 nights in Feb 2025

2/10 Terrible

David

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
I the front desk know how noisy the room was from the highway. The floor smelt awful. They gave me floor dryer, which I didn’t realize until after a day does nothing but stir up all the mildew from the floor. It made it almost unbreathable in there the windows don’t open for safety reasons, of course I totally understand. What was not accommodated. They did the best they could with what they had.
Stayed 3 nights in Feb 2025

8/10 Good

Ciara

Stayed 3 nights in Feb 2025

10/10 Excellent

María Daniela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo trip

Comfortable room and bedding. Shuttle to and from airport but you have to request the service at the front desk so they know when it is needed. Shuttle service doesn't start before 5 am but does go up until 11 pm which is nice. I had a smoke detector battery alarm start beeping repeatedly shortly after my checkin but I informed the front desk and a worker came promptly and replaced it within minutes. excellent response time. I forgot that a cookie supplied at checkin and I did go back when I remembered about the free treat and and was provided one or more if I wanted. Thank you Doubletree.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, lots of work being done to do maintenance
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

sonnia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the property around 10ish PM to check in. Upon check-in the representative Yasmin advise me that I had a king room. I told her I did not. She went back-and-forth about seven times when she told me, Yes, Expedia‘s reservation came through as a king bed reservation. I told her That was not true and I showed her my reservation on my Expedia app. She then said “ohh”at that point the manager was walking by and asked what was going on. She told him that one of their employees whose name starts with a “M” changed my room from two double beds to one king bed and they no longer had any rooms available. ( how quick the story changed ) The manager said oh we’re sorry there’s nothing we can do. at this point it is almost 11 PM. My children had a national competition w/ a 6AM call time. we were tired. the manager, Christian stated that they’re allowed to do that with any reservation they receive. My reservation was paid for in advance in full, so there was no reason for someone to change it. When I asked, where would my children sleep? He told me he would give me a blanket and a pillow and they could sleep on the floor, I was floored. I told him that I would not pay to sleep on the floor. He stated he would contact Expedia to give me a refund. He never did. I had to contact Expedia, They ended up giving me a refund. We called them multiple times for the pillows and blankets. They never answered the phone and hung up on us three times. Be careful booking this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiaoyuan

Stayed 1 night in Feb 2025

2/10 Terrible

Stefania, Fort Myers

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Over priced, ran down, dirty. Didn’t get the room I reserve
Stayed 1 night in Feb 2025

10/10 Excellent

Marcelle

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I thought I would shuttle for 550 am flight but doesn’t start till 5 additional Uber expense
Stayed 1 night in Feb 2025

4/10 Poor

Aidanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was filthy, tub was chipped and stained. Shower curtain was absolutely filthy as well. Didn’t say anything due to only one night stay and even checked out early. Very disappointed
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Service
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisa

Stayed 2 nights in Feb 2025

4/10 Poor

Brett

Business traveller
Disliked: Property conditions & facilities, room comfort
Hot shower is always good. The bed was years beyond when it needed replacement, the sink was clogged, the shower curtain lining had multiple tears. This location is more akin to a low budget hotel that is masquerading as a Double Tree than it is a Double Tree. Fancier lamps on the tables, dont hide the glaring issues of lack of up keep and investment. This hotel also does not properly advertise their new rip off scheme where they charge you $10 per night for parking. On top of that nickel and dime fee, they also charge a surcharge for the privilege of paying them $10 per night. This surcharge is in addition to the parking fee. The lame excuse they have for why they suddenly now have an undisclosed fee for parking is because supposedly people park at the hotel and go to the airport. This could be true but has nothing to do with their nickel and dime fee. Simply collecting the license plates of the legitimate guests and towing those who are not registered guests will do the same. Dont lie about your fee, then not disclose it here on the property details. The reason is youre greedy, not because youre trying to stop free loading parkers who dont stay with you. 150 rooms x 1/2 the people with carts x $10 per night = $7500 additional in revenue for this hotel Try being honest
Stayed 2 nights in Feb 2025

4/10 Poor

Carline

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

4/10 Poor

Paolo

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The conditioner dispenser in the shower was empty. I was not informed of an initial extra $100 temporary charge for “incidentals”. The parking in the hotel lot was $10 a night. I had to catch a cockroach walking on the ceiling right over my bed. The positive is that my room was made after the first night, which I did not even expect.
Stayed 2 nights in Feb 2025