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4.1 out of 5

"The room was clean and had all of the right amenities for a four star hotel. " More

By a verified traveller on Wed 19 Feb 2020

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
€99* Per night/room 3 Jun - 4 Jun

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

With your stay at Mercure Hotel Amsterdam West, you'll be connected to the convention centre and within walking distance of Amsterdamse Bos. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy French cuisine while dining at At West
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 8 minutes by car from Van Gogh Museum and 8 minutes from Leidseplein

Mercure Hotel Amsterdam West ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Amsterdam West

Everyone (9) Couples (8) Business (3) Friends (4)
4 out of 5
The room was clean and had all of the right amenities for a four star hotel.

Posted by , from Oxford on 19 Feb 2020

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4 out of 5
Managed to check in early and pickup and drop off was on time to the airport

Posted by on 5 Nov 2019

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4 out of 5
The outside of the hotel does not look like a 4star, however the inside does! Would stay here again, 5 minute Uber to the tram stop “louwesweg” which cost about €6 then just jump on the tram for 28minutes until you’ve reached the Dam square stop. Trams comes every 5ish minutes. 3 days unlimited public transport cost just €26 euros per person.

Posted by on 6 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Mercure Amsterdam West

Dear Guest, Thank you for taking the time to review your stay. We hope to welcome you next time! Enjoy your day! Sincerely,

5 out of 5

Perfect to avoid expensive city centre hotels

Pros: Location. Price. Quality
Cons: Bigger transfer bus
Location: Great location. Large lake with watersports and a lovely park very close by. Easy to get to city and airport.
Clean. Comfy. Efficient. Polite and helpful staff. Nice atmosphere.

Posted by , from England on 9 Oct 2017

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5 out of 5

Sightseeing tour

This hotel is situated some distance from the centre of Amsterdam but has excellent links to the City and the airport. The room was small but had everything needed. The staff were excellent and provided a high quality service. Very much recommended

Posted by on 27 Sep 2015

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4 out of 5

good trip

Thought was expensive to say they didnt give breakfast in price i paid also if wanted to eat breakfast there they charge far too much so had to travel to city centre for breakfast where u could eat for half the price

Posted by on 9 Sep 2015

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4 out of 5

Good stay but not quite at the airport

Much further from the airport than I was expecting. Food good - nice breakfast. Room comfortable and internet good.

Posted by on 21 Apr 2015

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4 out of 5

Quiet and Convenient

The hotel was not too far from the Amsterdam Airport. It is also close to a bus station which leads straight to Amsterdam Central. The rooms are decent and clean. The customer service was good. The high speed internet which is FREE was AMAZING. They dont have any facilities except a bar, restaurant (both of them are pretty empty) and a room converted gym (limited equipment). Overall, worth the price.

Posted by on 25 Jan 2015

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4 out of 5

very convenient for lay over stop

staff in restaurant particularly good, and dinner beat expectations for an airport hotel.

Posted by on 16 Mar 2013

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4 out of 5

Access

Arrived back at hotel at 7.30 and was able to access room - marvellous!

Posted by on 1 Mar 2013

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About the Mercure Hotel Amsterdam West

Location Oude Haagseweg 20, Amsterdam, 1066 BW

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified Mercure Hotel Amsterdam West. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1978
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Amsterdam Lelylaan Station (3.8 km / 2.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Hotel Amsterdam West offers 152 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

At West – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 11.468 per cent will be charged
  • Service fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Uncovered self-parking fee: EUR 25.00 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Airport Mercure Hotel
  • Mercure Amsterdam Airport
  • Mercure Hotel Amsterdam Airport
  • Accor Amsterdam Airport
  • Mercure Amsterdam Airport Hotel Amsterdam
  • Mercure Hotel
  • Mercure Amsterdam West
  • Mercure Amsterdam West
  • Mercure City Amsterdam West Hotel
  • Mercure Hotel Amsterdam West Hotel
  • Mercure Hotel Amsterdam West Amsterdam
  • Mercure Hotel Amsterdam West Hotel Amsterdam

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.