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Novotel Brussels City Centre

4.5 star property

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Photo gallery for Novotel Brussels City Centre

Exterior
Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk
Exterior
Breakfast, lunch, dinner served; Belgian cuisine
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Rue De La Vierge Noire 32, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪4 min walk‬
  • Manneken Pis Statue
    ‪7 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(48 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Brussels City Centre

Luxury hotel with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Novotel Brussels City Centre's great location. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at GourmetBar, a brasserie that serves Belgian cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from St. Catherine's Square and Tour Noire
  • Pets welcome for a fee
Novotel Brussels City Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Brussels City Centre.

This 4.5-star Brussels hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
GourmetBar – This brasserie specialises in Belgian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michael jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing, novotel Brussels is the best ever, very near to all the restaurants and beautiful spots.
Stayed 1 night in May 2025

10/10 Excellent

Butros

Liked: Cleanliness, amenities, property conditions & facilities
Good I like it
Stayed 1 night in May 2025

10/10 Excellent

Luc

Stayed 3 nights in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, just on the edge of OldTown. Very clean and comfortable room. Great buffet breakfast. Close to public transport. Staff very helpful.
Stayed 5 nights in May 2025

4/10 Poor

Donia, Irvine

Disliked: Cleanliness
Average. The room was setup with a queen bed and 2 twins even though i was traveling alone. They did not tell me about the internet service whe. I checked in. They were not professional.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - walkable to Grand Place and St. Catherine districts
Stayed 1 night in May 2025

10/10 Excellent

Amol Arvind, West Drayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location - 5 min walk from the city centre and most of the top attractions around Brussels. Airport is 30 min drive and about €40 by uber so perfect place overall. Staff were very friendly and helpful. Breakfast was nice and overall hotel room, facilities were great
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great European stay in Brussels

The hotel itself was very nice , staff was helpful and very friendly .
Stayed 3 nights in May 2025

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy as I did it online from an email I received. Staff was friendly, and the room was nice and clean. It was a convenient location and close to Grand Place and plenty eating options around.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, delicious breakfast and friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Manni, Maidenhead

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was extremely hot and we were told that the AC does not work at this time of year! When we opened the window to cool the room we found the outside noise was unbearable. No body offered a solution eg a fan for the room. We didn’t sleep at all for 4 nights. Trip completely ruined.
Stayed 4 nights in Apr 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a great location. Walking distance to all the sites on Brussels and 10 minute walk to Central station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location in the centre of town. Staff very helpful and friendly. Rooms have separate toilet, which is helpful for families, would be great if it had a sink. Rooms large with comfy beds. Pillows need attention, one is very lumpy. Could not get air con to blow out cold air. Room very hot had to open window which was noisy. Overall though good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, cleaned environment, staff was very friendly and polite
Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything we wanted was walkable
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza… and cool rooftop. If you like to be close to wha tis going on,.. this is your place. Clean. Safe.
Stayed 2 nights in Apr 2025

4/10 Poor

Frank James

Liked: Staff & service
Disliked: Property conditions & facilities

Below average stay, wouldn’t book again

Arrived for a late check-in, staff really helpful. Booked a double, but got a room with a double and 2 single beds. Several plugs were broken and looked dangerous, marks on the bed sheets and air conditioning didn’t work probably Given it is advertised as a 4.5star, I can’t see how it can justify it.
Stayed 1 night in Apr 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
We drove in from Amsterdam so parking across the street at a reasonable daily rate was much appreciated. Located amidst numerous restaurants and within minutes from the Grand Plaza was also a plus. But the best attribute of this hotel is its staff. One of their best is Betty Kwakala who turned what would have been a disastrous vacation for us into a happy and wonderful journey.
Stayed 2 nights in Mar 2025

6/10 Okay

Hanspreet Singh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The lady at check-in was unfriendly and unhelpful. Even though we arrived on time, we couldn’t check in because the room supposedly wasn’t ready—and this was communicated to us in a very rude manner. Parking costs an exorbitant 28 € per night extra. The hotel seems designed to exploit tourists: every little thing comes with a fee, like slippers for 3 € and a bathrobe for 6 €. Overall, disappointing and not recommended.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant waiter was not very kind. He did not seem to take my son’s peanut allergy very seriously, and got irritated when we tried to confirm a menu item for allergen safety. The front desk staff and facility was amazing. Maybe avoid the restaurant if your child has allergen concerns.
Stayed 1 night in Mar 2025

8/10 Good

Bahie El Deen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay .. recommended
Stayed 5 nights in Mar 2025

10/10 Excellent

Arlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was walking distance to shopping, dining and lots of sites in Brussels. The breakfast buffet had a variety of choices in which my adult daughter really enjoyed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025