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Novotel Brussels off Grand'Place

4.0 star property

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Photo gallery for Novotel Brussels off Grand'Place

Exterior
Executive Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing
Bar (on property)
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

View in a map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Place, La Grand Place
    ‪3 min walk‬
  • Place, Brussels City Hall
    ‪3 min walk‬
  • Place, Manneken Pis Statue
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds) | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(51 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(43 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior
NH Brussels Carrefour de l'Europe
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 194 reviews
The price is €136
includes taxes & fees
4 Jan - 5 Jan 2026
NH Brussels Carrefour de l'Europe

About this property

Novotel Brussels off Grand'Place

Hotel with a restaurant, steps from La Grand Place
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Novotel Brussels off Grand'Place. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from La Grand Place and 11 minutes on foot from Brussels Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Gourmet Bar – This brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to December 11 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from 15 October 2025 to 10 January 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 28 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Liked: Staff & service, amenities, property conditions & facilities
I was very happy with my stay but I think the breakfast was over rated. I had breakfast at 9:30 and it already looked picked over. It's important to keep an eye on the dishes so they are not half full
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and good service. Great location!
Stayed 3 nights in Sep 2025

6/10 Okay

Jeffrey

Disliked: Staff & service, amenities, property conditions & facilities
Great location near the Grand Place and the Centraal train station. The hotel, however, is in need of updating and refurbishing. My room was scuffed up and terribly drab and not particularly attractive. Breakfast was very common and the same very morning. I found the hotel not anywhere near worth the price. At best it may warrant about a 2.5-3 star rating at most. With some updating and freshening up, it could become a 4 star as it indicates its rating currently is but now? Uff!.a rather tired hotel in need of some modern attention. Some of the staff were lovely though. So that was good. Location is superb!
Stayed 5 nights in Sep 2025

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Great location.

Great location just off the main square and close to the train station. Lovely hotel. Good breakfast. Only negative were the lumpy pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Cagatay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location! Staff and room were both great, as well. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Closer to all the main attractions, shopping and sights. The staff was so helpful and was able to provide us an early check in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edmund

Stayed 2 nights in Jun 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located near plenty of food, entertainment. Also close to many cultural and historical attractions.
Stayed 3 nights in Aug 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located for food and shopping. Comfortable rooms. Disappointing fitness area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Novotel. The location was ideal as it was close to Grand Place, restaurants and shoppes. We also loved the breakfast buffet. Special thanks to Aries, the bartender for the excellent customer service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2025

8/10 Good

Varvara

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located, nice and quiet rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

victor m

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, expensive coffe!

Nice location, right at downtown, bad coffe service and expensive
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.
Stayed 2 nights in Aug 2025

8/10 Good

KARI

Travelled with partner
While the property and location were good, the room was very uncomfortable with it being so hot. I shared with staff and they asked if I called and say something but since it was middle of night we were to exhausted to call.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

8/10 Good

David, Gloucester

Travelled with partner
Liked: Staff & service
Very convenient. Transport links within minutes. Plenty of shops, restaurants, and bars in the local area. A little tired. Paint/plaster peeling of the toilet wall. Staff friendly, efficient, and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable. The bed was nice and having a mini-fridge was handy. The bathroom situation was odd - the toilet is near the door, the bath and sink closer to the bed. The bathroom had both a shower and a soaking tub which was a nice surprise. I did not have the included breakfast, so can't comment on that. My room, 216 had a window that opened to the street below. Nice view and fresh air was pleasant. There were men below the window talking to a taxi driver at 3 am. They were very, very loud. The town is very active until quite late, so if you retire early close the window and bring earplugs. Overall, other than the one night, the hotel was great. Fantastic location
Stayed 3 nights in Aug 2025

8/10 Good

Shreya

Stayed 3 nights in Aug 2025

10/10 Excellent

Gargi Bandyopadhyay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Travelled with family
Liked: Amenities
Excellent location, good breakfast, walkable. Couldnt be happier. Thanks
Stayed 2 nights in Jul 2025