Hotel & Beach Club Ojo de Agua

3.0 star property

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Photo gallery for Hotel & Beach Club Ojo de Agua

Deluxe Bungalow | 1 bedroom, iron/ironing board, free WiFi
Exterior
Exterior
Breakfast, lunch and dinner served
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪6 min walk‬
  • Puerto Morelos Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed, Ocean View

7.2 out of 10
Good
(17 reviews)
  • 19 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Partial Ocean View

  • 19 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel & Beach Club Ojo de Agua

On beach with 2 outdoor pools for sandy fun near Puerto Morelos Town Square
At Hotel & Beach Club Ojo de Agua, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkelling.
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel & Beach Club Ojo de Agua's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Puerto Morelos Town Square. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground and yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Hotel & Beach Club Ojo de Agua offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel & Beach Club Ojo de Agua also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Beach Club Ojo de Agua – This family restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel & Beach Club Ojo de Agua

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 204 out of 635 reviews
Rating 8 - Good. 201 out of 635 reviews
Rating 6 - Okay. 102 out of 635 reviews
Rating 4 - Poor. 62 out of 635 reviews
Rating 2 - Terrible. 66 out of 635 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

murray

Travelled with family
Liked: Cleanliness, staff & service
this hotel grows on you. At first I noticed the lack of furniture, only 1 chair and it was outside on the deck; no glasses; air conditioner not workiing; very loose electrical plugins (and only 1 plugin per room); only sheets on the beds; no furniture to hold suitcases and no cabinets with drawers ( 1 closet only). But then I came to appreciate the property and staff. The air conditioner was fixed immediafely, and I got used to everythinh else. The location is super, we were on the top floor in the shade of many tall palm trees there is also a beach club and restaurant/bar with occasional live music or music videos. Many exellent dining facillities within walking distance, and also many dive shops. The name of the beach And hotel refers to a 10' diameter natural sonotae tunnel feeding colder water into the ocean about 200' offshore about 20' below the surface. My son did a dive in the srea and got somr good pictures. So this is a beach hotel, with exellent ataff and exellent location. I have already booked a return visit later this year, with different family members, because I know they will enjoy this location as much as I have.
Stayed 3 nights in Apr 2025

8/10 Good

Diane

Travelled with partner
Liked: Staff & service
Staff were very helpful and friendly. We dis not use the pool because it was not private. The cars driving up to the front desk drive right beside the pool. Our room needed updating but we could see that they are in the process of updating the rooms. We could not have had a better view or location. Our room and balcony were facing the ocean, the palm trees framing the view!
Stayed 7 nights in Mar 2025

6/10 Okay

Nancy, barkhamsted

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice but old, very old towels..
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this ocean side hotel and beach club. Simple rooms at modest prices and it was nice to have a view of ocean from our room balcony. The beach club access was included in our stay and the restaurant service was excellent. Will be back to this location in our next trip to 🇲🇽👍😁.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
We were at The Beach Club, which is separate from the Hotel. Friendly and welcoming front desk staff. Our room was spacious and clean, with a spacious deck and view to the beach. The room was cleaned thoroughly daily. It's an older complex and that showed, but the spaciousness and being right on a gorgeous section of the Puerto Morelos beach made it wonderful! We will return!
Stayed 4 nights in Mar 2025

2/10 Terrible

ryan

Liked: Staff & service
Disliked: Cleanliness
chain sawing going at 8 am none stop in front where construction is going on
Stayed 4 nights in Mar 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was friendly, easy walk into the square and many restaurants
Stayed 4 nights in Mar 2025

4/10 Poor

Connie

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
We didn’t really have access to anything with our beach club pass: the Resteraunt was closed for a private function and the pool was full of scuba divers. The property needs major renovations. Beds were uncomfortable. Positives: Staff were friendly. The area itself is amazing. Best Mexican food of the trip. The beach is a few steps away. Very charming little town.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but definitely working on Reno’s. Our room was clean with a walkout to the beach. Staff was very accommodating.
Stayed 4 nights in Mar 2025

8/10 Good

Nadine

Stayed 2 nights in Mar 2025

6/10 Okay

Art

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was excellent. Walking distance to shopping and restaurants. Property is right on the beach and I had a beautiful view of the ocean from my balcony. Staff was very friendly. TV and refrigerator did not work (I had them replace refrigerator). Toilet was constantly running. The property is in serious need of updating and repair. I did enjoy my stay, however.
Stayed 5 nights in Mar 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing day here. Only downside was the shower. Not a lot of water came out of faucet. But overall a great stay
Stayed 1 night in Mar 2025

2/10 Terrible

Rynate

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the proximity of the hotel to the beautiful beach was amazing, the only terrible thing was the state of the rooms, old cracked pipes
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach Clean and allowed late check out
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was outstanding. Property is a little rundown
Stayed 10 nights in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort

Getaway

Service and staff are excellent enjoyed our stay
Stayed 15 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 stays and counting!

The queen beds are more of a double, so just be aware if you are taller people to be sure you book a king room. The place and the location are great! This year was our 9th stay at Ojo de Agua and we will keep returning.
Stayed 5 nights in Mar 2025

8/10 Good

Shane

Travelled with partner
Disliked: Property conditions & facilities
Property is in a fantastic beachfront location, but is in desperate need of some serious updates and repairs. It is currently a bit of a construction site as they add on what look like nice units behind the older beachfront complex. It felt like it was a bit understaffed, but Stephanie at the Beach Club was EXCEPTIONAL - she should be moved into management. The food was excellent, but the onsite restaurant "Ki" was largely empty at night, despite its good food and wonderful beachfront ambience. Beachclub is fully hopping during the day, but the property is quiet and peaceful after dark. The pool is suitable and used mostly by young families who don't mind being in the middle of the construction. Overall, it has a 5 star location with a 4 star beachclub, and at best 3 star amenities. Let me be clear - this property is about the location. And thank you Stephanie and Diego!!!
Stayed 4 nights in Mar 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness
We did have ocean view property but it is run down and needs repair. Beach is great, food is ok. Very close to other restaurants and walking distance to Main Street activity. I loved the town, nighttime music and dancing in streets if you like. Very convenient. People are wonderful around there . Staff was ok, could be friendlier, only if you tip, they give you attention.
Stayed 4 nights in Feb 2025

6/10 Okay

Dale

Liked: Cleanliness, staff & service
It was a older room with the basics clean friendly staff but there was a smell of sewer gas in the bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We love the water dispenser for every body at the front desk, Alberto was very kind and helpful, the only note for the future we would like some notice to make reservations for lounge chairs at the beach club, excellent service from Alberto.
Stayed 1 night in Feb 2025

6/10 Okay

Janet

Liked: Staff & service
Nice beach - basic hotel. Loud music all day from the beach club.
Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Disliked: Room comfort

Mas o menos

Stayed 1 night in Feb 2025

8/10 Good

Michelle, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression was we made a bad decision booking a beach club. We checked in on a Sunday, arrived at 1:30. Hot and tired. It is a very small site and it was very crowded. I did not know that they sell day use bracelets. And it seemed many locals come here. We had to wait for a parking space to open up. Our room probably had the best view, however it was closest to the restaurant and very, very loud. And on a Sunday at 3:30 there were no beach chairs left. Monday however was a different story, we loved it! It was quiet and peaceful, which is what we prefer! Great view, room for price. Easy walking to town center.
Stayed 2 nights in Feb 2025

10/10 Excellent

melodee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025