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Hacienda Morelos Beach Front Hotel

3.0 star property

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Breakfast, lunch and dinner served
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
Outdoor pool, pool loungers
Habitación Deluxe, vista al mar | Balcony view
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

View in a map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪2 min walk‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪2 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

8.6 out of 10
Excellent
(36 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

8.0 out of 10
Very good
(40 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

In-room safe, desk, bed sheets

Room Standard with Sea View

  • Sea view
  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Deluxe with Sea View

In-room safe, desk, bed sheets

Room Deluxe with Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Premium with Sea View

In-room safe, desk, bed sheets

Room Premium with Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hacienda Morelos Beach Front Hotel

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Puerto Morelos Town Square and 4 minutes on foot from Ojo de Agua Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, tour/ticket assistance, and a front desk safe are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos

Hacienda Morelos Beach Front Puerto Morelos

Hacienda Morelos Beach Front

Hacienda Morelos Beach Front

Hacienda Morelos Beach Front Hotel Hotel

Hacienda Morelos Beach Front Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 947 reviews
Rating 8 - Good. 342 out of 947 reviews
Rating 6 - Okay. 136 out of 947 reviews
Rating 4 - Poor. 48 out of 947 reviews
Rating 2 - Terrible. 40 out of 947 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Location is awesome. Staff helpful. Parking .
Stayed 2 nights in Feb 2026

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff. Beautiful view.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas, Wasaga Beach

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and super room maintenance each day. The beach front offered good loungers with or without shade. Our room had a wonderful view of the ocean and the sound of the waves lulled us to sleep each night. In the heart of the action as well. Recommended
Stayed 14 nights in Feb 2026

8/10 Good

rabab

Liked: Cleanliness, property conditions & facilities
The room is very clean. And the staff very helpful. It will be good if water is provided inside the room instead of at the reception. The pool is nice and handy and the beach ten few steps away
Stayed 3 nights in Feb 2026

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room outdated small no ac
Stayed 1 night in Jan 2026

4/10 Poor

Shawnna

Disliked: Staff & service, amenities
The front desk personnel was rude.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Beds were comfy. Beach and pool amazing. Very nice restaurant, serving breakfast, lunch, and dinner. There were a few minor annoyances but nothing that wouldn’t make us stay again(already booked again for Sept). For one, wish they put the complimentary coffee out at 6am verses 7:30. They only issue one key, if you want another, you have to pay $5 deposit. The rooms are pretty basic, so if you’re looking for fancy, this isn’t the place. But if you’re looking for chill, relaxing, and good vibes…. This is it!
Muelle Once
View from our room.
Morning view.
Pool area
Stayed 2 nights in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Feb 2026

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff very helpful and kind. Refrigerator in our room. No coffee in room, only lobby which was frequently empty. This hotel is in such a great location. Could be so much better with small amount of effort. outdoor trash cans were overflowing so unwanted pests near seating area. Ants in or room. The lighting in the rooms was dismal at best.
Stayed 7 nights in Feb 2026

6/10 Okay

Joan

Stayed 3 nights in Feb 2026

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hacienda Morelos is a great place to enjoy the beach and all that the town has to offer. Walking distance to dozens of restaurants, bars and shops. Rooms are clean and the service is excellent.
Sunrise from the second floor
Sunrise from the second floor
Sunset from the roof
Stayed 4 nights in Feb 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is unbeatable. The room was always spotless and the staff friendly and accommodating. Did i mention the location.
Stayed 9 nights in Feb 2026

6/10 Okay

Joyce

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The bed was too hard and the pillows were too lofty and lumpy. No toilet paper holder or kleenex. Almost no English language programs on TV. The location of the hotel was excellent, and the beach beautiful.
Stayed 9 nights in Feb 2026

10/10 Excellent

Calista, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and a good value. This hotel is quaint and clean and right on the beach! The have a nice restaurant attached which was an easy alternative when we didn’t feel like walking to one of the many delightful local restaurants. The local supermarket is also almost right across the road. And if you’re a scuba diver or like to snorkel, OmDelfin is also on premise and has one of the best crews anywhere! The only thing that would have made our stay absolutely perfect would have been a “Do Not Disturb” sign for our door. The housecleaning staff often came by at the most inconvenient times, but truly, a minor complaint. Overall, our stay was amazing and we’ll definitely stay here next time we visit Puerto Morelos :)
Stayed 7 nights in Jan 2026

10/10 Excellent

Kendal

Stayed 2 nights in Jan 2026

6/10 Okay

Darlene

Disliked: Property conditions & facilities
We’ve stayed here 5 times and love the location, beach chairs and dive shop. This trip we wondered if management had changed. A women at the front desk most days was rude in multiple interactions, the pool has many missing tiles that could cause injury and twice we had no maid service (it’s supposed to be daily). Location is great and very walkable near the store, plaza and many restaurants)
Stayed 8 nights in Jan 2026

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the check in….very easy yo extreme c,Ean rooms which I loved….and wonderful beach area and chairs….restaurant meals were delicious….. And the room view amaxing….i just lived room 309….
Stayed 7 nights in Jan 2026

10/10 Excellent

Laynet

Liked: Cleanliness, staff & service
Everyone was very nice and helpful
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with partner
Disliked: Property conditions & facilities
The restaurant and their staff were very good but it was very expensive for what you got. The beach was nice. The room was terrible. You had to lift the door to open so that it did not scrape along the floor. The smell from the sewer was not nice. We kept the lid to the toilet shut and blocked the drains. That helped but not perfect. We did not have a Carbon Monoxide detector, but a guest close to us did and it was very high. Everything in the room was old tired, sheets with stains, towels were old. I'm glad we were only there 4 days. We are now in an Air B&B away from the beach and we are much happier. You should not offer this hotel as a choice for your customers.
Stayed 4 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Restaurant down stairs excellent. Great location for great food. Grocery right accross street
Stayed 5 nights in Jan 2026

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, simple rooms with hot shower. Bed and pillows a little too firm though! Excellent location for safe walking throughout the town day or night. Many restaurants and shops to choose from. Beach and snorkelling was the highlight.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel. Room location was fantastic!
Stayed 2 nights in Jan 2026

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Stayed 5 nights in Dec 2025

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed 5 nights in Jan 2026

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