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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Breakfast, lunch, dinner served; local and international cuisine
Outdoor pool, pool loungers
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
Habitación Deluxe, vista al mar | Balcony view
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪2 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

8.2 out of 10
Very good
(31 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

In-room safe, desk, bed sheets

Room Standard with Sea View

  • 24 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, bed sheets

Room Deluxe with Sea View

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Premium with Sea View

In-room safe, desk, bed sheets

Room Premium with Sea View

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 4

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About this property

Hacienda Morelos Beach Front Hotel

Beach hotel with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Puerto Morelos Town Square and 12 minutes by car from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, tour/ticket assistance, and a front desk safe are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 011-007-001111/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 815 reviews
Rating 8 - Good. 310 out of 815 reviews
Rating 6 - Okay. 116 out of 815 reviews
Rating 4 - Poor. 42 out of 815 reviews
Rating 2 - Terrible. 36 out of 815 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those looking for accommodations that are not a big, all inclusive resort, Hacienda Morelos is an amazing option!! The hotel staff were all very friendly and check in was easy. After settling in to our room, we headed out for dinner and some basic groceries. Upon returning to the hotel for the night we had a few issues with the room. I talked to Dori at the front desk about those issues and she quickly trouble shooted and moved us to a new room. Given we now had more stuff than we started with, she even helped us move our things. The hotel is right on the beach with great views! Downstairs, just off the main lobby is a wonderful restaurant, Muelle Once! Service and food were great each time we visited. Additionally, OMDelfin, a dive/snorkel outfitter is on property. This made doing a trip out to the reef very easy and convenient. The hotel has a great location. It is close to the town center, the super market, and many restaurants and shops. Puerto Morelos has a great, chill vibe and you can’t go wrong staying at this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very quiet hotel with laid back vibe. Lots of shopping and food options near by. Nice beach area. Restaurant at hotel had great food and service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oceanfront stay

Great location and wonderful restaurant. I wish they had some American TV and drinking water.
Stayed 3 nights in Jun 2025

8/10 Good

Bon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach front

I loved the area! Beach front. Close to everything. Front desk was helpful. Just hard to take luggage as we were on the 3rd as they do not have an elevator. I am still going back to this hotel!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just left Hotel Hacienda. We have nothing but great things to say about this hotel. It has a beautiful ocean front view and the location is walking distance to pretty much everything. We can't wait to go back. We also enjoyed eating at the restaurant that's attached to the hotel called Muelle Once. They have the most delicious food and the service was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed ourselves. The only disappointment was that they were renovating the pool during our stay and we were planning on using the pool with my little one who was very disappointed. We ended up doing more excursions because of this but went with Shianne of Eclipse Adventures at Unico Beach Club to swim with whale sharks and to go snorkeling the second largest barrier reef in the world. So that turned out to be an amazing experience that we might not have done if the pool was working. The town and its people are amazing and we can’t wait until next year when we return!
Stayed 7 nights in Jun 2025

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities

Great location- few amenities

Great location- excellent beach - very close to supermarket and restaurants. On site parking was a plus. Very hard mattresses, no real hot water, pricey hotel restaurant, no in-room coffee, no local TV I got what I paid for
Stayed 8 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Find

Wonderful hotel right on the beach. Just a few steps to the main square and the grocery store is right across the street. The restaurant was excellent and the rooms had great views of the water. The beds were very comfortable too. Definitely going back .
Stayed 4 nights in Jun 2025

6/10 Okay

Leon, Aurora

Travelled with partner
Liked: Cleanliness, staff & service
Property was cool some bug problems from outside. But overall the staff and people were great. Stores was a plus around the area. But there are some vendors that are around there every time you come outside they just hound you to come into there store to buy something. I don’t like to be force to buy things. Hotel has a great view and close to the beach.
Stayed 5 nights in Jun 2025

6/10 Okay

Andrea

Travelled with family
No microwave in the room First floor too noisy in the late nights
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Timothy, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was outstanding.
Stayed 11 nights in May 2025

10/10 Excellent

Debbie, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
It’s a hidden gem in Puerto Morelos. Has a great restaurant and beach access. Absolutely loved it.
Stayed 1 night in Jun 2025

6/10 Okay

juan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a rundown building. BUT best location if you enjoy the beach. Not a good place for kids but the perfect spot. It feels more like a motel than a hotel. Will book again in the future. Review is only on infrastructure.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Puerto Morelos , colonial decor touches and very comfortable beds and very nice linens , was able to sleep with balcony doors open with screen to hear surf on beach ..balcony is amble with modern table a nd two chairs , lighting subtle , plenty of space in bath for toiletries ample closet with nice wooded hangers TV remote was very complicated and frustrating ...best thing is location across street from excellent Selecto grocery with cafe and bottle shop , great for coffee and sandwiches in AM ..restaurant in hotel very nice ambiance and good food , 2 min walk to main centro and malecon ..third floor rooms have many stairs to climb not great for seniors but view is worth it ..door at entrance is just sliding glass so not easy access ....excellent place will return ! good price for location and quality wanted to stay longer ! would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Verenice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Evaristo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Keep in mind that Puerto Morelos is still a small town without the tourist infrastructure or hustle and bustle of Cancun or Playa del Carmen. The hotel is very quiet, the staff is very attentive, and it has a restaurant with good food and a beach where you can swim and sunbathe. There's no elevator, so if you can't go up, it's best to stay on the ground floor. The rooms are spacious, although somewhat rustic. You only have one drawer, which is for the nightstand. There's no drinking water in every room, but there's a supermarket across the street. The view from the balcony can be very relaxing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
While Hacienda Morelos is on the ocean with beautiful views and walkable to anywhere in town, the building needs a lot of work. They did upgrade with glass doors to the patios, but the beds were awful (had to go to the chiropractor when I returned), the toilet needs work and the rooms are not cleaned until late in the afternoons--so you really can't use them all day long. We love going to Puerto Morelos and if there were any other oceanfront hotel in which to stay, we definitely would.
Stayed 4 nights in May 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Being right on the water with the restaurant attached!
Stayed 1 night in Feb 2025

8/10 Good

Alfredo Gerardo, LINCOLNTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shasta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 3rd time we have stayed here and we absolutely love it! Great location and ppl!
Stayed 7 nights in May 2025

10/10 Excellent

Josée

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nous avons grandement apprécié la proximité de tous les services, bureau de change, grande épicerie, boutiques, restaurants, pharmacie, arrêt d’autobus pour se déplacer dans les deux partie de Puerto Morelos. L’équipe de l’accueil à notre arrivée ( 22 avril 2025) était efficace, chaleureuse et serviable! Merci beaucoup! Josée Lalonde
Stayed 10 nights in Apr 2025

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