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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, pool loungers
Exterior
Reception
Reception
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪2 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • Ocean view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

  • Ocean view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Outdoor dining | Breakfast, lunch, dinner served; local and international cuisine

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, desk, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Sea View

In-room safe, desk, bed sheets

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (508)
The price is €81
for 1 room
includes taxes & fees
11 Jun - 12 Jun
Hotel Arrecifes Suites

About this property

Hacienda Morelos Beach Front Hotel

On beach with outdoor pool, near Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the beach and the helpful staff
  • Just a 3-minute walk from Puerto Morelos Town Square and 12 minutes by car from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 275 out of 761 reviews
Rating 8 - Good. 298 out of 761 reviews
Rating 6 - Okay. 111 out of 761 reviews
Rating 4 - Poor. 41 out of 761 reviews
Rating 2 - Terrible. 36 out of 761 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra Lee

Travelled with partner
Disliked: Amenities
We like this hotel as it is right on the beach and it is very nice
Stayed 11 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Small, unpretentious hotel in a primo location on the beach. Good restaurant and pleasant rooms, all of which face the Caribbean. Most rooms have a patio or porch facing the water. Good beds, though they are standard doubles. All around a good value and a pleasant place. Grocery store 2 minute walk away.
Stayed 5 nights in Feb 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We liked the convenience of being near the square, our favorite place for massage and right by Chedraui and Loyla y Moya. Our go to restaurant in PM is Muelle Once. There had been a kitchen fire. However, later we were able to eat there 2 times-the second time bringing a local friend, an expat. She loved the food. We always do to. The service is always excellent too. The restaurant seems to what gives you a 3 rating, not because of the hotel which is like a 2.
Stayed 3 nights in Feb 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness
The property is in a great location for shopping and dining options and is right on the beach. We enjoyed the pool and palapas right outside, and easily walked to a wide variety of restaurants. A large grocery store is just across the street. We had a good sized balcony, looking out to the ocean, but two of the three chairs need replacing due to the material on the seats being ripped through. The balconies on either side are divided by half walls, so limited privacy. I asked three times prior to arriving if rooms have refrigerators, I was told, “No”, yet we did have a refrigerator in the room, which is very useful. There are very few outlets and they are not very accessible, they did not work well with our charging blocks or hair dryer. The three TV remotes did not work. Lighting in the bathroom was not good for “getting ready”, no Kleenex are provided, and they ask that you put bathroom tissue in garbage instead of flushing it. The door to our unit appeared to have been kicked in at some point leaving a large gap at the bottom, there is just a simple door lock, with no additional locking mechanisms as seen in US. This place has great potential, just needs a little work. As things were I would rate 6-7, with some minor, but important improvements, it could be 9-10 for comparably priced places. No elevator if that’s a concern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Odd to have to walk through the restaurant to get to the beach but otherwise just fabulous. Always a breeze. Town is great. grandma’s across the street is excellent for breakfast
Stayed 7 nights in Feb 2025

4/10 Poor

Hazel I

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location and the staff were wonderful. However, the facility needs an update, which didn’t bother me as much as its state of disrepair. 1) The bathroom sink in my room had multiple cracks 2) The faucet on the sink was very loose and not at all secured to the counter. 3) The bed linens were old and worn 4) The pillows were old and lumpy, I wouldn’t put them in my dog’s bed 5) The mattress was VERY HARD and uncomfortable 6) There was no bedside lamp only overhead lights 7) The restaurant was closed when I was there which was inconvenient I loved Peurto Morales and will be back but not to this hotel. I cannot recommend this hotel
Stayed 4 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would stay here again. Recommend the north wing and ground level units, there is no elevator. Patios offer more privacy away from the pool on the north wing. Absolutely gorgeous view. Request a fridge, not all units have one.
Stayed 11 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Close to town center.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Hacienda for over a dozen years so it's been interesting to see it's evolution. All of the rooms have been nicely upgraded along with most all of the property. The restaurant is now separately run so breakfast is no longer included but it really has an excellent selection available and should not be overlooked. The location can't be beat!
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos. To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile. I had friends pass by and they immediately booked a room for their company. Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony. Disfruta!
Stayed 7 nights in Jan 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel. Helpful staff. Great Restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
Stayed 1 night in Jan 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the beachfront views and the beach. The food at the adjoining restaurant was very good. A couple of suggestions: - provide bathmat - provide Do Not Disturb signs, we were woken by cleaning staff - unplug drains
Stayed 2 nights in Jan 2025

6/10 Okay

Shelly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

This is not a high end luxury resort, but that’s not what we wanted. Our room was clean, modernized, and comfortable, (though all rooms have only double beds, no king or queen size). Best of all, we had a balcony the overlooked the pool and straight out to the Caribbean Sea. It was blissful to just simply sit on the balcony watching th sea and listening to the waves. There is a wonderful restaurant with full bar on site.
Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Travelled with partner
Awesome beach
Stayed 4 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Not a fancy hotel, but perfectly serviceable… easy pool and beach access. Very good restaurant adjacent. Close to the Central Park, shops, etc. Unfortunate daytime noise from construction across the street.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kelly, Hebron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the first time, and we loved it! The staff are so incredibly helpful and friendly; they are amazing. The patio/pool area is nice, and the beach is great. We very much appreciated the fridge in our room. It’s a great place, and if we are fortunate enough to get back to Puerto Morelos, we will stay there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Had great views
Stayed 5 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

We love staying at Hacienda amórrelos. Right on the beach, walking distance to everything and the staff are amazing.
Stayed 1 night in Jan 2025

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Tammy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We have been here 4 times and will not be returning. Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars. Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
Stayed 7 nights in Dec 2024

6/10 Okay

Sharon A

Disliked: Property conditions & facilities

It’s just okay with a great location

The hotel is in a great location with a lovely pool. Our room was on the ground floor by the pool which was great. Attention to detail in the room was missing as there was no toilet paper in the bathroom upon arrival and the towels provided had been well loved and were ready for retirement. You’re absolutely paying for the location of this one. I would rate is as just okay.
Stayed 2 nights in Dec 2024

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