Hotel Green 16

3.0 star property

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Photo gallery for Hotel Green 16

Outdoor pool
Front of property
Courtyard
Exclusive Apartment | 1 bedroom, bed sheets
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Ave. Pok Ta Pok Lote 4, 5 y 6, Cancun, QROO, 77500
  • Place, Tortuga Beach
    ‪3 min drive‬
  • Place, La Isla Shopping Mall
    ‪9 min drive‬
  • Place, Cancun Interactive Aquarium
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Standard Room

  • 27 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 King Bed

  • Golf view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • Golf view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Hotel Green 16

Hotel with free parking, near La Isla Shopping Mall
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Green 16 offers 40 accommodations, which are accessible via exterior corridors and feature air conditioning. Televisions come with digital channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Hotel Green 16. During your stay, you're just a quick walk from Cancun Golf Club at Pok Ta Pok. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by car from La Isla Shopping Mall and 11 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Green 16. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Hotel Green 16 has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per day, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per room (one-way)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Green 16 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Extended Stay Green 16 Aparthotel Cancun
Extended Stay Green 16 Aparthotel
Extended Stay Green 16 Cancun
Extended Stay Green 16
Hotel Green 16 Extended Stay Cancun
Hotel Green 16 Extended Stay
Green 16 Extended Stay Cancun
Green 16 Extended Stay
Hotel Green 16 Hotel
Hotel Green 16 Cancun
Hotel Green 16 Hotel Cancun
Hotel Green 16 Extended Stay

Hotel Green 16 Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 425 reviews
Rating 8 - Good. 95 out of 425 reviews
Rating 6 - Okay. 88 out of 425 reviews
Rating 4 - Poor. 56 out of 425 reviews
Rating 2 - Terrible. 111 out of 425 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like to stay at this hotel, they used to have restaurant in the reception area but now only breakfast. There is shop near the hotel they have food service as well but the food is kind of expensive. The rest it is secure and peaceful polite workers.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sheila, Denver

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement on Expedia showing a nice and clean hotel...boy were we in for a surprise! After one night we had to leave and call it a loss (already paid for 3 nights) I would not recommend. They said they would give us a refund and it would take 72 house - that timeframe has come and gone. Not expecting it.
Stayed 3 nights in Apr 2025

10/10 Excellent

sharif

Stayed 2 nights in Apr 2025

8/10 Good

todd, Westmount

Liked: Staff & service
Disliked: Amenities
Nothing was unique,its on a kinda gated community.Only its a summary check not because im speaking hypotheticallly, On Saturday evening 9-30pm, there was a shooting about 400 feet from my room.Thre facts are what they are its off the beaten path, the closest Beach is 4-5km, all ana all the staff was friendly, and you also have to download WhatsApp for Wi-Fi.All and all it was quiet, and the staff were friendly
Stayed 8 nights in Mar 2025

6/10 Okay

Alejandro Torres

Travelled with partner
If you dont like to walk or don't have transportation, it will be hard to move around. Luckily we had Uber available. Much better than local taxi's. Property needs lots of upgrades. Staff not so friendly, at least not with us, kitchen for breakfast is limited as well. If you're in a rush, yoi cant eat there.
Stayed 2 nights in Mar 2025

6/10 Okay

Carmen

Stayed 1 night in Feb 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Shenhat

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I seen it for 5 minutes and I left and booked somewhere else. Worst place I’ve ever seen.
Stayed 5 nights in Sep 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Thank you guys !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

regina

Liked: Amenities
The Receptionist team ! Is amazing always ready to help ! Always with a Smile . Make my stance always Fantastic and Fun also the housekeeping are super great at their Job for all that Thank you !!! See you Next !! Kindly, Regina x
Stayed 1 night in Oct 2024

6/10 Okay

Maribel Campos, Rogers

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
the property looked very old nothing updated rooms did not look like pic only two towels for bath given nothing else as for new ones when they cleaned they left same towel we had just asked for and used instead of replacing pool super small paid for a night i didnt stay due to flight cancellation
Stayed 5 nights in Jul 2024

10/10 Excellent

diana

Stayed 1 night in Jul 2024

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Nehad

Stayed 1 night in Mar 2024

6/10 Okay

Nancy Villalobos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Workers were great! But the hotel wasn’t, spend the extra money and go elsewhere
Stayed 5 nights in Feb 2024

2/10 Terrible

Renae

Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a disrepair. There seems to be mold on the buildings. My door of my room would not lock so I couldn’t leave the hotel because my belongings were not secure. They were able to repair the door but it was too late for me to go anywhere. My room had unfinished drywall and I didn’t have any towels in my room. When they delivered a towel it had holes in it. The worst hotel I have ever experienced. The staff was professional and kind, it’s not their fault.
Stayed 1 night in Dec 2023

2/10 Terrible

Layla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

2/10 Terrible

Loren

Disliked: Cleanliness, amenities, property conditions & facilities
Ypu obviously have NOT had any travel representative inspect the property or investigate the condition of said property! Apparently, there are squatters occupying the property. I would like a refund! I can be more specific and will be on the internet!
Stayed 7 nights in Oct 2023

6/10 Okay

Luis

Travelled with partner
Not such a great place
Stayed 3 nights in Sep 2023

10/10 Excellent

Pasfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Hotel was lean and the staff were helpful all the time a bit far from the nearest beach but no complaints
Stayed 17 nights in May 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was unfriendly. It seems they are used to deal with unhappy customers. They did not accept credit or debit card, cash only. The parking lot is a real dumpster, and worst of all, very noisy until late night.
Stayed 1 night in Aug 2023

2/10 Terrible

Marisol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a fraud. The pictures on the website are not the the property we stayed at. These people are running this hotel under two names… Hotel, Nirvana, and Green 16 Hotel. We had dirty sheets in two separate rooms. My wife and I had to sleep on top of the bed without any covers. It was so filthy. The restaurant was outrageous as well. They tried to charge me $12 for a taco. I just left.
Stayed 1 night in Jul 2023

2/10 Terrible

Chakib

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023