23 Oct 2019 by Richi
Dear Valued Guests, We thank you for your rating & feedback. We are glad to know that you enjoyed your stay with us. We hope to see you again soon.
7 Apr 2018 by The Managment
Dear Sir/ Madam, We acknowledge with thanks for valued feedback. Thank you for sharing your appreciation on the location which you have qualified as nice. The décor in the accommodation at Shanti Maurice is of timeless elegance. We understand that this style may not be to your taste which we respect. Thank you for sharing the comments on breakfast and service efficiency. However, we are not sure to understand your feedback concerning breakfast. For breakfast, we offer a buffet and an A La Carte service which is highly appreciated by our esteemed clientele. The variety and the quality of the cuisine including the pastries is always very much praised. Your comment qualifying the breakfast as dreadful is vague. While we welcome all comments positively for further service improvement, we are now unable to locate the areas of improvement. We offer training to our associates on a daily basis in view of offering an irreproachable service at all levels. We have 250 team members for only 61 Suites and Villas. While we respect your views on no staff efficiency, we do not share the same opinion. We have numerous positive comments on staff appreciation. We hereby thank you again for taking the time to post your valued review and we hope to have the pleasure of welcoming you again in a near future. Kind regards
2 Dec 2019 by The Management
Dear Sir/ Madam, Thank you for your nice feedback on the resort. We sincerely hope to be able to welcome you back to the hotel. Kind Regards
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free RV, bus, truck parking
Late-night fare is available from 24-hour room service.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive the benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
