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Mercure Hotel Freiburg am Munster

3.5 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Exterior
Exterior
Meeting facility
Exterior
Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Place, Freiburg Main Cathedral
    ‪5 min walk‬
  • Place, Muensterplatz
    ‪5 min walk‬
  • Place, Old Town Hall
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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Reception
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4.2 out of 5, Very good, 1,002 reviews
The price is €79
includes taxes & fees
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About this property

Mercure Hotel Freiburg am Munster

Pet-friendly hotel connected to the convention centre in Freiburg im Breisgau with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention centre and just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Southern Black Forest Nature Park and 3 minutes on foot from Freiburg Main Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Muensterblick – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (EUR 22 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 417 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Motojima

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Bre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Munsterplatz and many shops, restaurants and bars. The reception area had a tranquil vibe and the staff was very nice and helpful. The room was clean and perfect for what we needed.
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Stayed 1 night in Sep 2025

10/10 Excellent

Rachelle

Stayed 1 night in Sep 2025

6/10 Okay

maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel but staff need to be more friendly

The hotel staff were not friendly or accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was good. Hotel centrally located
Stayed 3 nights in Sep 2025

8/10 Good

Devon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nicely located
Stayed 5 nights in Aug 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort

Great location!

The hotel staff were fantastic, and customer service was excellent. Additionally, the hotel's location is perfect. However, the room carpet was stained and needed cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Well located hotel near all the sights
Stayed 1 night in Sep 2025

8/10 Good

Sook

Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Barton, Belmont

Stayed 1 night in Aug 2025

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Great room in a very central location. Didn’t eat in the hotel as we wanted to explore. Parking available underneath hotel at cost.
Stayed 1 night in Jul 2025

10/10 Excellent

LIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs. Comfortable beds, everything in good working order, good shower. Great location. A fridge in the room would have been good, but other than that it was great.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff but horrible condition of property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eirik

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel, great location with lots of food options close by. Parking is under the hotel and very convenient. Room was clean and modern and staff very helpful. We originally book this hotel for one night but extended it to two nights due to a poor hotel experience the prior night.
Stayed 1 night in Jun 2025

8/10 Good

Adam, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for the Altestadt and the attractions. A reasonable walk from the station but acceptable. Comfortable room and excellent breakfast buffet in a light and attractive first floor breakfast room with views. The ground floor entrance is a little unprepossessing but the welcome was good and the room made comfortable by the air conditioning, which was needed. A short walk from the attractions in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was as expected with regard to the room and the bathroom. The breakfast was very nice, and the staff were all very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant needs a better menu but otherwise great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

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