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East Asia Royale Hotel

3.5 star property

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Photo gallery for East Asia Royale Hotel

Front of property
Desk, blackout curtains, rollaway beds, free WiFi
Breakfast, lunch and dinner served
Reception
Superior Room | Desk, blackout curtains, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
National Highway, General Santos, 9500
  • Place, St. Paul Novitiate Park
    ‪3 min walk‬
  • Place, KCC Mall of Gensan
    ‪8 min walk‬
  • Place, Robinsons Place Gensan
    ‪8 min walk‬
  • Airport, General Santos (GES)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, blackout curtains, rollaway beds, free WiFi

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, blackout curtains, rollaway beds, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

East Asia Royale Hotel

This hotel features a restaurant, 24-hour room service and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. Housekeeping is available on request.
East Asia Royale Hotel offers 103 air-conditioned accommodations with coffee/tea makers and complimentary slippers. This General Santos hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at East Asia Royale Hotel, you're just a quick walk from St. Paul Novitiate Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Royal Lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from St. Paul Novitiate Park and 8 minutes on foot from KCC Mall of Gensan
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. An airport shuttle (available on request) is available for a fee. The business-friendly East Asia Royale Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star General Santos hotel.

Royal Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 2:30 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Royal Lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at East Asia Royale Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1350 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 300 per person (one-way)
  • Rollaway bed fee: PHP 1350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
East Asia Royale Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

East Asia Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 118 reviews
Rating 8 - Good. 44 out of 118 reviews
Rating 6 - Okay. 16 out of 118 reviews
Rating 4 - Poor. 11 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous and welcoming and room is clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Modesto

Liked: Amenities
Nice hotel
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed one night slept well
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, good breakfast buffet.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Scott

Liked: Staff & service
Nice property for the price
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean quiet A+
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!
Stayed 1 night in May 2023
Verified

6/10 Okay

Emery

Disliked: Cleanliness, amenities
Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and quiet
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service
I’ve stayed at this hotel multiple times. This time, I was assigned a room on the second floor. It was clean, and the air conditioning was nice and cold, which I appreciated. During every stay, the staff have always been helpful and genuinely great people.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Haide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet and comfortable bed. The mini fridge has a list of cold beverages on it - but apparently are no longer stocked
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Couples retreat

Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.
Stayed 1 night in May 2023
Verified

4/10 Poor

clive

Liked: Staff & service
Disliked: Cleanliness, amenities
shabby room, no soap, old fashioned air con, no comfort, no amenities
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Geraldine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs renovation. Bed and amenities needs to be updated.
Stayed 15 nights in May 2025
Verified

2/10 Terrible

Alvin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!
Stayed 5 nights in Nov 2023
Verified

4/10 Poor

Richard

Tv didn't work at all when i get to the room. Air con not cold. No hot water none!!!! Breakfast buffet was terrible. I had 1 more night already paid for and left anyway. Went to microtel. Much better
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Abigail

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated but still a decent place to stay. The location is excellent. They should consider replacing the towels, as the ones we had were quite worn and old. The TV is very small, but that wasn’t an issue since we didn’t use it. The lamps are outdated, adding to the overall dated feel of the room. Cleanliness could be improve. it was a bit dusty. However, the WiFi and air conditioning were good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.
Stayed 1 night in May 2023
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icebox was broken & had to be replaced
Stayed 1 night in Oct 2023
Verified

8/10 Good

Geir Wilhelm

Liked: Cleanliness, staff & service, room comfort

Godt fornøyd

Vi ble mottatt med en hyggelig portør som åpnet døren for oss. Innsjekk gikk fort og greit. Rommet er noe slitent og med bråkete aircondition. Stort rom (21m2), Renholdet var bra👍 Sengen er komfortabel men kun én pute. Vi ba om en ekstra pute og måtte betale P50 for hver natt. Helt i orden. Frokosten er typisk Filippinsk. Ris, frittert kylling, fisk, omelettstasjon og med frisk frukt. Stedet har airport shuttle som koster P300 pr. pers og tar ca 20-30 min avhengig av trafikk.
Stayed 3 nights in Jul 2025

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