IntercityHotel Hamburg-Altona

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Photo gallery for IntercityHotel Hamburg-Altona

Lobby
Business Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets
Terrace/patio
2 restaurants; lunch and dinner served
2 restaurants; lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Paul-Nevermann-Platz 17, Hamburg, HH, 22765
  • Place, Fish Market
    ‪5 min drive‬
  • Place, St. Pauli Piers
    ‪7 min drive‬
  • Place, Reeperbahn
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Business Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Business Room (Plus)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

IntercityHotel Hamburg-Altona

This smoke-free hotel features 2 restaurants, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
IntercityHotel Hamburg-Altona offers 133 air-conditioned accommodations with free newspapers and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Hamburg-Altona. During your stay, you'll be within walking distance of Fish Market. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 3-minute drive from St. Pauli Piers and a few minutes from Fish Market
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. IntercityHotel Hamburg-Altona also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
IntercityHotel Hamburg-Altona has 2 restaurants serving lunch and dinner.
Sommerterrasse – This bistro only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 19 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lounge/Bar
  • Sommerterrasse

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,442 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hamburg-Altona InterCityHotel
InterCityHotel Hamburg-Altona
InterCityHotel Hotel Hamburg-Altona
Intercity Hotel Hamburg
InterCityHotel Hamburg-Altona Hotel
Intercityhotel Hamburg Altona
IntercityHotel Hamburg-Altona Hotel
IntercityHotel Hamburg-Altona Hamburg
IntercityHotel Hamburg-Altona Hotel Hamburg

IntercityHotel Hamburg-Altona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 1003 reviews
Rating 8 - Good. 464 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Great staff and perfect location for business travel.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Nice rooms and friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great location and they offer Free public transport
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very good breakfast. I would stay here again if I visit Hamburg
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
You can have a little more too choose for breakfast otherwise it was good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are thin, so you can hear the neighbours and people on the railway platform downstairs, but it wasn’t as bad as I had originally thought. Service was pleasant. Room were kept very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fumihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the station, so it was convenient for getting around.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the accommodation you need on a citytrip!
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Hotel located right by train station, so very noisy at night
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, quiet, nice staff. Pricy, but it was a weekend and Hamburg was packed with people
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Lamanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to train station. Clean hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room overlooking the streets, very clean and minibar was well stocked and included in the rate
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the S Bahn and Main line railway. Plenty of food outlets at the station.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Excellent location, a little noisy due to the warm weather and outdoor eating right outside the window - but to be expected on a nice Friday evening in Hamburg. VERY skilled staff. They made the experience great.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geographically excellent, trains and buses right outside, and besides full of shops. The rooms are fine and clean, a bit small though. Staff is helpful, all fine.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can check earlier.. staffs are helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was amazing
Stayed 1 night in Jan 2025
Verified

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

James

Liked: Cleanliness

Altona, Hamburg

Location of hotel is excellent, it’s connected to the train station. Breakfast is way overpriced. Lots of delicious options in train station. The bed was uncomfortable. Staff was friendly.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Elke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Britney

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was so firm. Uncomfortably so. I appreciated the Free water and great location. All the staff I interacted with were very nice. Did not try the food and vending machine was overpriced.
Stayed 2 nights in May 2023
Verified

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities

All in all a good stay in Altona.

Nice and quite modern interior. Clean rooms and no carpets, which is good. Good location. On the downside the pillow was too flat and very little head support. The shower had uneven temperatures going up and down.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend ophold!

Ok!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located in the altona station. Clean. However, Check in experience was not good. The self check in machine gave us keys to somebody's room. So we had to go back n forth
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in May 2025