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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Down duvets, in-room safe, desk, laptop workspace
2 outdoor pools
Lunch, dinner and brunch served
2 bars/lounges, poolside bar
Lunch, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Place, Nelson Mandela Square
    ‪8 min walk‬
  • Place, Sandton Convention Centre
    ‪8 min walk‬
  • Place, Sandton City Mall
    ‪10 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Garden view

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Balcony)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Air-conditioning
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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Protea Hotel by Marriott Johannesburg Balalaika Sandton. During your stay, you'll be connected to a shopping centre and just a quick walk from Nelson Mandela Square. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from The MARC and 7 minutes on foot from Sandton Convention Centre
  • Free train station pick-up and shopping centre shuttle service
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Bull Run – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty – This coffee shop serves breakfast, brunch and lunch. Open daily.
Lords Bar – This bar serves brunch, lunch, dinner and light fare. Open daily.
Destination Lounge & Bar – This bar only serves light fare. Open daily.
The Conservatory – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (ZAR 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym
  • Piano
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 610 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 922 reviews
Rating 8 - Good. 389 out of 922 reviews
Rating 6 - Okay. 99 out of 922 reviews
Rating 4 - Poor. 37 out of 922 reviews
Rating 2 - Terrible. 18 out of 922 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
While this isn’t the most luxurious or contemporary hotel, it feels very homely and public spaces are charming - as are the staff, who made us feel vsry welcome.
Stayed 4 nights in Feb 2026

8/10 Good

Mark

Liked: Amenities, property conditions & facilities
The shuttle bus driver was so lovely! Door men were helpful in regards to tours and baggage. Reception staff could learn a lot from them in regards to being friendly, professional and kind.
Stayed 1 night in Feb 2026

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities
Not a holiday hotel but a business hotel with excellent links to mall and train station.
Stayed 2 nights in Feb 2026

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities
It’s not a holiday hotel, being in the centre of Sandton. We have stayed here many times and use it as a staging post. It’s a bit dated but the location is excellent with a shuttle bus to the nearby mall and/or train station.
Stayed 2 nights in Feb 2026

10/10 Excellent

Clarence

Stayed 3 nights in Feb 2026

10/10 Excellent

Musole

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was spotless and staff were very good and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cynthia

Stayed 2 nights in Dec 2025

10/10 Excellent

Reem

Stayed 1 night in Jan 2026

10/10 Excellent

Dejan

Stayed 6 nights in Jan 2026

10/10 Excellent

Nelumbu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes 👏
Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Dec 2025

10/10 Excellent

Said, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always good to be back in balalaika.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ricardo, SP

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good location and comfortable stay
Stayed 1 night in Dec 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved our stay here
Stayed 12 nights in Dec 2025

8/10 Good

MAYER

Stayed 2 nights in Nov 2025

10/10 Excellent

Omotayo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and wasnt sure what to expect but i was very impressed with the staff and the whole ambience. Staff were very friendly without been in your face. I will definitely recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift) From Sandy - room 2163 :)
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the service and the place amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

PRISCA

Stayed 4 nights in Oct 2025

10/10 Excellent

PRISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at my own convenience
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness
beautiful place
Stayed 1 night in Oct 2025

8/10 Good

Hemrish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good option
Stayed 2 nights in Oct 2025

6/10 Okay

Cindy

Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Stayed 1 night in Aug 2025