See all properties

Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

Choose dates to view prices

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Outdoor pool
Cocktail bar, pool views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Suite, 1 King Bed, Terrace | Living area | 32-inch LCD TV with satellite channels, TV, MP3 dock
DoubleTree by Hilton Hotel Kuala Lumpur
  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.5 out of 5, Wonderful, 1,017 reviews
The price is €80
includes taxes & fees
7 Dec - 8 Dec
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel with 2 restaurants, near Jamek Mosque
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with a safe and complimentary slippers. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Jamek Mosque and a 4-minute drive from Jalan Alor
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 552 reviews
Rating 8 - Good. 141 out of 552 reviews
Rating 6 - Okay. 13 out of 552 reviews
Rating 4 - Poor. 3 out of 552 reviews
Rating 2 - Terrible. 1 out of 552 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend for those visiting KL
Stayed 12 nights in Aug 2025

10/10 Excellent

Oi Sze Iris

Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location is good as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was so beautiful and their services is so excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stayed here before, friendly staff
Stayed 7 nights in Aug 2025

8/10 Good

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

KWEE MENG

Travelled with family
Disliked: Property conditions & facilities
Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Stayed 3 nights in Jul 2025

8/10 Good

Tong Yan Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
Stayed 7 nights in Jul 2025

10/10 Excellent

HSING I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shabnum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle

I like they provide glass bottled drinking water which you can refill daily free of charge. Beautiful view from my room and convenience location in the city centre. However the bathroom are looking very old and shower water are not draining properly. Mould’s growing on bathroom wall. My pillow and blanket smells like other people body odour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous start to our adventure! You're right in the heart of the action. The room was spectacular with high ceilings and a city view. Bed was a dream and pillows even better. Staff were kind and attentive. So many things to do at your door and wonderful food options. Try Wildflowers directly across firm the main door. Infused cocktails and stunning dishes like the prawn ceviche. Breakfast was wonderful. Pasar Seni train, 3 mins walk to take you around the city. Cheap, quick and frequent. You can swap lines at certain stations and access the entire city quickly and cheaper than Grab. Hotel lobby bar has a lovely viewpoint for the city skyline, including Petronas Towers and especially the Merdeka 118. Thank you to the team 🙏
Stayed 2 nights in Jun 2025

10/10 Excellent

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice location, nice room, great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Kay Yong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Kind as well allowed us late check out. Service prompt asked for razor was delivered immediately. Rooms were super clean with views of merdeka 118 and twin towers. Only that pool was little small. Otherwise the vibes here in Chinatown area is just so chill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Stayed 6 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Randeep

Stayed 1 night in Jun 2025

10/10 Excellent

Oluwaseun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will recommend

Excellent as expected. From the front desk to all other services received, it was a pleasant experience. Variety of servings for the buffet breakfast. Within walking distance of attractions and the metro.
Stayed 3 nights in May 2025

10/10 Excellent

Barton

Travelled with partner
Liked: Amenities
Beautiful hotel with great views over the city, especially from the 7th floor bar. Very close to Chinatown and heaps of cool bars and great food. Staff were very friendly and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

rajlingam

Stayed 1 night in Apr 2025

10/10 Excellent

Weixu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience with great accommodating customer service. Customer centric with great activities for the kids. They do everything they can to make your stay with them comfortable. Perfect location as well. Will stay again. Only downfall is their self service laundry is quite dirty and there aren't other decent options nearby.
Stayed 8 nights in Apr 2025

10/10 Excellent

Henry

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location and welcoming staff
Stayed 1 night in Apr 2025