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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished
Penthouse | Living area | Flat-screen TV
Flat-screen TV
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | Living area | Flat-screen TV

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment (Double, Double & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Double & sofa bed)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Two Bedroom Apartment (Double, Twin & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Twin & sofa bed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

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About this property

Chelsea Cloisters Serviced Apartments

Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. A washer/dryer, free WiFi and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a weekly basis.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Sloane Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Sloane Square and Natural History Museum
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 515 out of 2439 reviews
Rating 8 - Good. 835 out of 2439 reviews
Rating 6 - Okay. 542 out of 2439 reviews
Rating 4 - Poor. 286 out of 2439 reviews
Rating 2 - Terrible. 261 out of 2439 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

BENJAMIN

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Great location, excellent price, and the newly refurbished apartment was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities
Reception staff were pleasant and efficient. Room was basic but exactly what we expected . We had a late check out and surprisingly no one came to chap us until bang on leaving time (most hotels get this so wrong)
Stayed 2 nights in Dec 2025

8/10 Good

Sarah Louise

Business traveller
Liked: Cleanliness, amenities
Great location. Local amenities. Front desk staff were great.
Stayed 2 nights in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, room comfort
Clean room fresh towels spotless kitchen.
Stayed 1 night in Dec 2025

8/10 Good

Hugo

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, amenities
Great location, good quality and value for money in London
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright. The bed was comfy and on the 8th floor it was nice and quiet. Kitchenette was good and well equipped - bette than I had expected. The corridors to the room were ok but a touch dystopian. As a burly dude I was fine but could be intimidating if you are more vulnerable. The main front lift being broken was a pain as you could only use the back one, which was small and happened to be very far from my room. I was only there one night and things break so it may be fixed by now. Staff were super friendly and helpful.
Bathroom - clean and good water pressure. Towels good too
Small kitchenette.
Main room
Slightly dystopian corridor
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
We were booked elsewhere and it was cancelled short notice. Expedia rebooked this, which was quite a bit more above budget. Unfortunately it is in need of some basic upgrades. Please see photos, but very rusty and dirty windframes, mold on wood, the lumpiest pillows, and quite noisy at night with Lorrie’s/vans parked outside at 3am. Shame bc it has potential.
Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Liked: Cleanliness, amenities
Chelsea cloisters is a good location when visiting Royal Brompton hospital. The room was clean and had all the necessary facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Disliked: Amenities, property conditions & facilities
My room looked like a building site peeling paint, cracks all over bathroom and plasterboard coming away When I spoke to the manager they were not interested because I booked with Expedia and not with them
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness
The room was fine and in good condition. It’s quite small but I appreciated having the small kitchen and especially washing machine/dryer which was the reason I booked this place. The washing machine is very very loud at certain points although when you close the door the sound is muffled and not too bad. For some reason I also thought laundry cleaner would be provided but it wasn’t so I went out and bought my own. I was only there for 4 days so I left the rest behind for the next person. I do need to mention one incident which I didn’t raise with the front desk at the time because I had bookings to get to and it kind of slipped my mind. One morning I woke to a knock on my door and opened to find two men who looked to be maintenance type staff standing there advising they needed to come in and change the mirror. I was still half asleep at this point and said right now? They said yes. I ended up letting them in (all the while inwardly berating myself for allowing this, this is how true crime stories start) and had to wait around for around an hour for the job to be done so I could get myself ready to leave. At this point the time was after 10.15am. I was not given any warning that this would be happening and I would recommend this to the hotel in future especially if occupants are solo travellers and female, at that. Outside of that, my stay was great.
Stayed 4 nights in Nov 2025

8/10 Good

Leonica

Stayed 1 night in Nov 2025

8/10 Good

Kari

Stayed 4 nights in Nov 2025

6/10 Okay

Helen

Travelled with family and small children
Liked: Cleanliness, amenities
The room was clean but the radiators didn’t work and the curtains did fully close. The staff were very obliging though and by 2 one of the two radiators had been fixed. Unfortunately this still left us with a cold bathroom. Otherwise it was a nice little apartment.
Stayed 2 nights in Oct 2025

8/10 Good

Michael, Cheltenham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful, the room was a little dated but clean, the bed was comfortable and had everything we needed, and the location was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort
Had a great stay here. The staff working from November 4-8 were all awesome and the studio was perfect. Thank you!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location. Clean well appointed apartments. Wonderful and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

SARAH

Liked: Cleanliness, property conditions & facilities
Incredible value for money. I honestly am just as happy here as in a 5 star hotel. Location is incredible. Rooms are good, staff are so lovely. I’ve stayed here many times and honestly it’s my go to in London.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

4/10 Poor

SUZANNE

Travelled with group
Disliked: Property conditions & facilities
Great location. Whilst bed linen/towels were clean the whole apartment was looking very tired and in need of a refurbishment. No hot water in en-suite shower and grouting in bathroom dirty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Iain

Stayed 1 night in Oct 2025

8/10 Good

chakib

Travelled with family
Liked: Cleanliness, amenities
Good staff
Stayed 5 nights in Oct 2025

8/10 Good

Marju

Stayed 1 night in Oct 2025