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Citadines Trafalgar Square London

4.0 star property

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Photo gallery for Citadines Trafalgar Square London

Exterior
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Room amenity
Studio | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

Map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪9 min walk‬
  • London Eye
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Citadines Trafalgar Square London

Aparthotel with a 24-hour front desk, a short walk to Trafalgar Square
This smoke-free aparthotel features coffee/tea in a common area, a business centre and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Change of towels is available on request.
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Citadines Trafalgar Square London gets high marks from our customers. During your stay, you're just a quick walk from Trafalgar Square. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. Built in 1995, this upmarket aparthotel has 187 apartments over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a deep-soaking bath and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Trafalgar Square and 7 minutes on foot from Leicester Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Citadines Trafalgar Square London.

This 4-star London aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Languages

English, French, German, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 40 kg per pet
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1708 out of 3725 reviews
Rating 8 - Good. 1489 out of 3725 reviews
Rating 6 - Okay. 343 out of 3725 reviews
Rating 4 - Poor. 133 out of 3725 reviews
Rating 2 - Terrible. 52 out of 3725 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Laisun

Below the standards of a Citadine.

The location is fantastic and the hotels has some postives amenties like the coffee and water station which is free of charge. But out stay was below the usual standards and we have stayed in Citadine Trafalgar before. They booked us in a disabled room which was not adequate for us. We had to submit a conmplaint and aftet spending the first night they then managed to allocate us in a another room. They gave us a complimentry breakfast for the troubles though. Breakfast itself, is really average and they need to improve on this. The amenities in the rooms are quite good but the shower rooms need a revamp. They are outdated. All in all the location is great for a stay in central london
Stayed 1 night in Mar 2025

8/10 Good

Julie-anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming upon arrival and informative. The room was clean ans perfect size for 2 of us. Situated between the embankment and trafalger square/ the strand, so easy access to trains, underground and bus routes. Would recommend esp for more than one night as the kitchen amenities in the room make it more affordable for those that don't want to dine out every night.
Stayed 1 night in Feb 2025

10/10 Excellent

ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent , every question we had we promptly answered and the hotel was I. The middle of everything we needed.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good hotel next to underground station and supermarkets near hotel from wee things
Stayed 6 nights in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, room comfort

Fabulous

Exactly as described and really helpful staff - Francis on the front desk is a delight. Would highly recommend for location and amenities in the room. Would go back
Stayed 1 night in Jan 2025

10/10 Excellent

Paighton

Stayed 1 night in Jan 2025

8/10 Good

THOMAS

Liked: Cleanliness, room comfort
4th time at CitidanesTrafalga Square. Best location for short trips. Underground close and easy to get to Paddington and the airport. The one weakness is the breakfast. Low cost for a London hotel but also low quality. Coffee machine in lobby is also just okay. I do recommend the place however!
Stayed 5 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Staff are helpful
Stayed 1 night in Jan 2025

4/10 Poor

Piers

Business traveller
Disliked: Cleanliness, room comfort

Thumbnail images are nothing like the reality

I know this is a more budget option when it comes to central London, but I was honestly a bit disappointed. First impression on walking in was the room was very tired and not very well cleaned. The mirrors were smeared with presumably a dirty cloth as were the kitchenette surfaces. That was a bit of a theme throughout. It felt a thoroughly used space. Bed and linens appeared and felt particularly old. Also the air conditioning was so loud I had to turn it all off at night despite it being a freezing night. I wouldn't return, sorry. Though the staff I spoke to were very nice and the downstairs areas are perfectly nice and modern. And of course that location is fantastic.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucie

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert J

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
A nice Citadines in a very convenient part of town. Reception staff a little blasé but otherwise an uncomplicated stay. Enjoyed it.
Stayed 2 nights in Jan 2025

4/10 Poor

deborah

Disliked: Cleanliness
Its central location was good. Hotel room unbearably hot, bed linen not clean & fresh. Food terrible
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay in the heart of the west end. I could walk everywhere in central London, it was quiet despite being in a bustling part of town. Public transport options are basically unlimited. I could book plays last minute because I was right there. Had a great time!
Stayed 13 nights in Nov 2024

6/10 Okay

maria

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Mangala deepthi, Plymouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained. Location is perfect , we were able to walk to quiet a few attractions. I believe we had queen bed in reservation , we got 2 doubles instead which are tucked side by side. Not sure if that is standard practice but that was a little uncomfortable to share. I will give 10 stars for the staff at the front desk and breakfast area, always approachable and responsive.
Stayed 3 nights in Dec 2024

8/10 Good

SHEILA

Liked: Cleanliness, room comfort

Great Place to Stay!!

Location is wonderful. Staff was superb and very responsive. Cannot compliment enough. Loved room and amenities in room. All 5 star except bed linens could be newer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Gral Could use some Updating in the hallways
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms in the heart of London. Easy access to the underground and walkable to Westminster, Trafalgar Sq and points beyond
Stayed 7 nights in Dec 2024

8/10 Good

Timothy

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Central location
Stayed 7 nights in Dec 2024

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Nov 2024