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Dolphin Hotel

3.0 star property

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Photo gallery for Dolphin Hotel

Front of property
A bedroom with two beds, wooden floors, a dark door, and exposed beams on the ceiling.
A potted plant in a corner with a staircase and a window with sheer curtains.
A traditional living room with a fireplace, leather sofas, a coffee table with sunflowers, and a large window with a view.
A hotel room with a desk, chair, television, small refrigerator, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Single Room

A small, neatly made bed with a patterned bedspread and pillows, a bedside lamp, and a wall-mounted picture frame with three photographs.

Single Room

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a small desk, a chair, and a wardrobe.

Triple Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with three beds, a desk, and a view of the street.

Quadruple Room

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

A neatly made bed with white and pink linens, a red quilt, and a TV mounted on the wall.

Economy Single Room

7.4 out of 10
Good
(16 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with three beds, a desk, and a view of the street.

Family Room

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, red curtains, a mirror, and a painting on the wall.

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a fireplace, a television, a telephone, and a window with curtains.

Superior Double Room

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a television, and a large mirror.

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a telephone, a mirror, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Economy Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Family Room

A hotel room with bunk beds, a bedside table with a lamp, a phone, and a framed picture on the wall.

Family Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Dolphin Hotel

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a front desk safe. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site.
Dolphin Hotel offers 30 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Dolphin Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Dolphin Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Dolphin Hotel also features room service (during limited hours) and a front desk safe.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.75 for adults and from GBP 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 1005 reviews
Rating 8 - Good. 356 out of 1005 reviews
Rating 6 - Okay. 229 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Nice room, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mario jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ellen

All the staff were very accommodating - especially the breakfast room staff.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Julian

Liked: Cleanliness, staff & service
The hotel’s very well located, a few steps from Paddington Station in a nice square, but very noisy with spring loaded doors slamming all morning and evening.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and clean. The staff was very friendly. Location was right near Paddington station.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another one-night stay at The Dolphin Hotel, where I get a good welcome and a small room that is ideal for my brief stay. The room was clean and I appreciate the en-suite loo & shower and also the in-room coffee & tea making facility. The Hotel position is great for local shops and restaurants and more, as well as being near to Paddington Station, where there are Underground and Bus connections.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kamilla

Good Hotel, service and location😊
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Staff were welcoming, room was a good size and everything needed for a very acceptable price, only issue was surrrounding the trains running through Paddington, the room was shaking everytine.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities
Lovely staff and clean.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Hotel ideally located for sightseeing in London.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/bathrooms, friendly staff and great location. - Highly recommended.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice and helpful staff
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jami

Close to Paddington, shops and restaurants. Clean enough - fresh towels. Easy check-in. A bit noisy with doors banging and room had a smell of smoke.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great, around the corner from paddington station, great cafes, restaurants nearby, the staff at the hotel was great, and the breakfast was good too.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Maxwell

Very loud underground noises every time train went past, whole hotel should rumble and shake.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, easy check in and out. Small room and bed with basic amenities, good for a quick stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend staying here! The staff were great- always kind and welcoming. The hotel allows you to leave your luggage prior to check in as well so you can sight see if you arrive early. The room was very clean. The hotel was in a safe and convenient area (3 minute walk from the Paddington station). As a solo female traveler I never felt uncomfortable or unsafe in the area, even at night. The only thing I would suggest future guests to keep in mind is that due to the short distance from the station, you can hear the tube from the rooms. If you decide to go to sleep earlier this might be a problem for light sleepers- it never bothered me however. Overall I had an amazing stay here and would recommend this hotel to anyone.
Stayed 10 nights in Mar 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
Fantastic location; close to train station, many shops and restaurants in walking distance, close to Hyde park and Kensington Gardens.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. I was on the fourth floor and the stairs seem to get narrower as you went up. If you have heavier suitcases you might ask to be on a lower floor. There wasn’t any hot water in the evening and the shower in the morning was warm without having the cold water turned on.
Stayed 1 night in Mar 2026