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JW Marriott Grosvenor House London

5.0 star property

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Photo gallery for JW Marriott Grosvenor House London

Experience the grandeur of this elegantly designed space with a high ceiling, intricate drapery, and multiple levels.
Experience the classic elegance of this stylish room, featuring a spacious layout, comfortable seating area, and sophisticated chandelier.
Experience the inviting lobby with plush sofas, large mirrors, and unique ceiling design.
Welcome to Grosvenor House, featuring a grand entrance with a glass canopy and brick facade.
Relax in a stylishly designed space with a central seating area and decorative touches.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
86-90 Park Lane, London, England, W1K 7TN
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪6 min walk‬
  • Oxford Street
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Serves lunch and dinner

Superior Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking | 1 bedroom, pillow-top beds, minibar, in-room safe

Royal Suite, 1 Bedroom, Non Smoking

  • 170 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | Living room | 32-inch flat-screen TV with satellite channels, TV, pay films

Executive Suite, 1 King Bed, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Serves lunch and dinner

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Park View

Premium Suite, 1 King Bed, Non Smoking, Park View | Living room | 32-inch flat-screen TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Non Smoking, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | 1 bedroom, pillow-top beds, minibar, in-room safe

Family Room, 2 Double Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with satellite channels, TV, pay films

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Grosvenor House London

Luxury hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service. Housekeeping is available on request.
JW Marriott Grosvenor House London offers 496 accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Grosvenor House London. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Hyde Park and 7 minutes on foot from Marble Arch
  • Dogs welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 23 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 5449 square feet (506 square metres) and includes conference space. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury JW Marriott Grosvenor House London. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
JW Steakhouse – This steakhouse serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Park Room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Red Bar – This cocktail bar serves lunch and dinner. Open daily.
The Bourbon Bar – This cocktail bar serves lunch and dinner. Open daily.
Corrigan's Mayfair – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (GBP 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: GBP 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corrigan's Mayfair
  • JW Steakhouse
  • Red Bar
  • The Bourbon Bar
  • The Park Room

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23 meeting rooms
  • 5,449 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 35 per person
  • Valet parking fee: GBP 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grosvenor House JW
Grosvenor House JW Marriott
Grosvenor House JW Marriott Hotel
Grosvenor House JW Marriott Hotel London
Grosvenor House JW Marriott London
Grosvenor Marriott Hotel
JW Grosvenor
JW Marriott Hotel Grosvenor House
Marriott Hotel Grosvenor
Marriott Hotel Grosvenor House
Grosvenor House, A JW Marriott Hotel London, England
Jw Marriott London
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House Hotel
JW Marriott Grosvenor House
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London England
Grosvenor House A JW Marriott Hotel
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House London London
JW Marriott Grosvenor House London Hotel London

JW Marriott Grosvenor House London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 803 reviews
Rating 8 - Good. 197 out of 803 reviews
Rating 6 - Okay. 74 out of 803 reviews
Rating 4 - Poor. 34 out of 803 reviews
Rating 2 - Terrible. 22 out of 803 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wassim, Mougins

Liked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Lakshmi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very very bad customer service and zero service recovery. Won’t ever stay here again
Stayed 1 night in Mar 2025

6/10 Okay

Lakshmi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work
Stayed 5 nights in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yank in England

The rooms were more than nice. Staff was the best I've ever encountered at a hotel. JW Marriot never disappoints.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle Fiona, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked atmosphere, history and decor. Breakfast and service excellent. Slow response to request to help with TV problems from concierge, so much so that we cancelled the request as we couldn’t relax whilst waiting.
Stayed 1 night in Jan 2025

4/10 Poor

Simon

Liked: Cleanliness
Disliked: Staff & service
We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabrielle Fiona, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay at this property with very helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Jaber

Stayed 12 nights in Jan 2025

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in took to long , asked for a twin room when booked and said it at check in , double bed in room . 3 times of asking the bed was eventually split in 2 . Wanted a coffee after a show we had been to was made to feel we were a bit of an inconvenience
Stayed 1 night in Jan 2025

10/10 Excellent

PJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Vince

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not great!

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.
Stayed 1 night in Jan 2025

2/10 Terrible

Lloyd

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Lloyd.

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.
Stayed 2 nights in Dec 2024

4/10 Poor

Hanouf

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

10/10 Excellent

Keith

Stayed 4 nights in Oct 2024

8/10 Good

Rose

Loved the hotel. Breakfast wasn’t much choice though
Stayed 1 night in Dec 2024

8/10 Good

Ivor

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

hamad

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Celia, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.
Stayed 5 nights in Sep 2024

6/10 Okay

Neil

Stayed 1 night in Nov 2024

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Flights

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