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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Indoor pool
Fitness facility
Bar (on property)
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪5 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(105 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Park Plaza London Waterloo

Hotel with a sauna, 6-minute walk to Imperial War Museum
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Park Plaza London Waterloo's great location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Florentine Trattoria – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Florentine Trattoria

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1276 out of 2202 reviews
Rating 8 - Good. 611 out of 2202 reviews
Rating 6 - Okay. 175 out of 2202 reviews
Rating 4 - Poor. 78 out of 2202 reviews
Rating 2 - Terrible. 62 out of 2202 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

SAORI

Stayed 4 nights in Oct 2025

10/10 Excellent

Livia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great service 👏👏👏
Stayed 1 night in Oct 2025

10/10 Excellent

Dana Radford

Stayed 8 nights in Oct 2025

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nearby transportation
Stayed 4 nights in Oct 2025

10/10 Excellent

Chavaz, Tampa

Stayed 7 nights in Sep 2025

8/10 Good

Melissa

Stayed 4 nights in Oct 2025

10/10 Excellent

Sho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a fab stay
Stayed 1 night in Oct 2025

6/10 Okay

Roy

Stayed 9 nights in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and accommodating staff. Lovely hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Staff were helpful and friendly. Breakfast buffet was very good. We enjoyed our stay,
Stayed 6 nights in Oct 2025

10/10 Excellent

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to everything! The stay and the staff were top notch!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, very nice hotel. Very handy for Waterloo and Westminster
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

CARLOS

Stayed 1 night in Jun 2025

10/10 Excellent

Xiaoxu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 6 nights in Sep 2025

10/10 Excellent

Owen

Liked: Cleanliness
Stayed 5 nights in Oct 2025

6/10 Okay

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unbearably hot. Complained 3-4 times and was told each time it was fixed. It wasn’t. Was in town for an event and the stress of changing rooms was not worth it. Otherwise, staff was lovely, room was good, just too hot!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ibukunoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Abbas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rajat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worst hotel experience ever! Due to word limits, could not post complete review here- but posted that on hotel google maps page directly. In short, we booked the hotel around two months before our intended trip and we requested a change within 24 hours of booking- which was declined by the hotel. Upon reaching the hotel 2 days later than the booked time, The reception team didn’t even apologize for the inconvenience and even confirmed that they did not approve the change- expedia tried it on their end(thanks to expedia). She said that we can’t give you any credit as we were a ‘no-show.’ and we will have to wait for the room to get ready. Home come we were no show? I have email trails regarding the change request. I tried to explain same thing in person- she would not even listen. How does this even make sense- you are not giving me any credit and I paid from October 1 how can you say that my room is not even ready? She said that as a courtesy, she is giving me free coffee card - Don’t get me wrong but I don’t care about your coffee - Train your staff how to provide customer service! would never recommend this place to anyone.
Stayed 3 nights in Oct 2025

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