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Strand Palace Hotel

4.0 star property

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Photo gallery for Strand Palace Hotel

Deluxe Studio King | 1 bedroom, premium bedding, blackout curtains, free WiFi
Daily full breakfast (GBP 18 per person)
Exterior
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪2 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Classic Double

Classic Double | 1 bedroom, premium bedding, blackout curtains, free WiFi

Classic Double

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen | 1 bedroom, premium bedding, blackout curtains, free WiFi

Deluxe Studio Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single | 1 bedroom, premium bedding, blackout curtains, free WiFi

Superior Single

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin

Superior Twin | 1 bedroom, premium bedding, blackout curtains, free WiFi

Superior Twin

  • 12 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior King

Superior King | 1 bedroom, premium bedding, blackout curtains, free WiFi

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | 1 bedroom, premium bedding, blackout curtains, free WiFi

Superior Queen

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio King

Deluxe Studio King | 1 bedroom, premium bedding, blackout curtains, free WiFi

Deluxe Studio King

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single

Classic Single | 1 bedroom, premium bedding, blackout curtains, free WiFi

Classic Single

  • 7 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Strand Palace Hotel

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Strand Palace Hotel. During your stay, you're just a quick walk from Trafalgar Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Haxells Restaurant & Bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Covent Garden Market and 13 minutes on foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Strand Palace Hotel. A complete renovation of Strand Palace Hotel was completed in January 2019.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Haxells Restaurant & Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Gin Palace – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2489 out of 4074 reviews
Rating 8 - Good. 1048 out of 4074 reviews
Rating 6 - Okay. 307 out of 4074 reviews
Rating 4 - Poor. 133 out of 4074 reviews
Rating 2 - Terrible. 97 out of 4074 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best thing about our stay at the Strand Palace Hotel was the location - it is in easy walking distance to the Thames, West End, Covent Garden… What would have increased our rating was if the accommodation better matched the price. Our room overall was clean and mostly comfortable but was very small - more like a single room than a double, with very limited space and few facilities and there was a persistent bad smell - like a blocked drain - in the bathroom which permeated the whole room whenever the bathroom door was opened. The food and service were okay but average, again not matched by the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Donnell

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Marcus

Stayed 3 nights in Feb 2025

10/10 Excellent

Albert

Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

6/10 Okay

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 3 nights in Mar 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service

Slamming doors = I’m tired.

Stayed for a long weekend. Have stayed before a few times but this time wasn’t up to standard. 1. Incredibly noisy room. Lots of slamming doors and outside building works early in the morning. 2. Lots of talking outside room by staff early hours waking us up. 3. Recyclable water bottle taken away on night 1 by cleaning staff and not replaced having to go to reception for a new one 4. No sugar replaced for tea/coffee 5. No complimentary chocolate bar as previous stays 6. Room quite small for price paid 7. Couldn’t get late check out as requested, not good enough as price expensive 8. Waiting staff - in particular one lady was very surly and non engaging when talking to her for order Stayed here a few times and other times a lot better and quieter. Too many slamming doors near the room. Would consider staying here again but not sure as high price and lots of noise so didn’t have the best and restful stay as hoped.
Stayed 3 nights in Feb 2025

8/10 Good

Alyssa

Stayed 2 nights in Mar 2025

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities

Room Too Small and Expensive

We arrived too early for our room to be ready but we were able to leave our luggage in a secure area instead. When we did check in and get our keys later on there was about a 5 minute wait in a queue. We had a standard double room which cost about £250 per night. It was small and the bed was pushed sideways against a wall so it was difficult getting up to use the bathroom during the night. The shower worked okay. The breakfast was nice but there was a big queue waiting to be seated and it is expensive at £17 each. The hotel is convenient for Theatre Land and Covent Garden.
Stayed 1 night in Mar 2025

8/10 Good

Steven, Newport

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Wendy

The location is fantastic. Close to everything. Couple blocks to theatres. Always felt safe no matter time of day. Stayed in a single room and it was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Service and attention is high. Good food in restaurant and around depending on your nature of travel
Stayed 2 nights in Feb 2025

8/10 Good

Valia

Liked: Property conditions & facilities
the elevator is moving slowly you can hear everything outside of your room
Stayed 6 nights in Feb 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

Perfectly placed for our visit to the Theatre Royal Drury Lane and very comfortable room. Accommodated our teenage daughter as well. Breakfast was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Stayed 2 nights in Feb 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the approach, hospitality and assistance. Particularly Mohammed has also provided guidance. Thank you all!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Stayed 6 nights in Feb 2025

6/10 Okay

Charles

Great for 2 days, not so good on last night of sta

Excellent for 1st 2days/nights. Went a bit pearshaped on last day/night. Left our room to go for a walk saw cleaner a couple of doors down from our room, let her know we would be out til about 4.00 and that it was fine to clean up room. Arrived back to find room had not be dealt with, phone reception to let them know, had to ask for clean towels and tea etc, no offer to come clean room. Sat down on bed to watch tv before heading out for a bit of food, phoned reception to inform tv has stopped working. Gentleman arrived tried remote etc, left to get new batteries, still nothing, looked at tv, said would need extra help but that he was only one who was working. Left with screen showing picture of hotel, went for meal.came back to find tv screen still on but still not switching to tv. Had to pull tv out from wall to pull plug out to turn the tv screen off. Lovely ending to my wife's birthday trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my two night stay ended up being one and I didnt get to really explore London. I absolutley loved this hotel. The location is perfect and it is very nice and modern. I would definitley stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Adderlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The facilities, amenities, staff were awesome. And right in the heart of the city, so wakable, easy access to local transit, and lots of fun things to do near the hotel, highly recommend!
Stayed 5 nights in Feb 2025

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Flights

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Packages

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