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Victory House Leicester Square

4.0 star property

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Photo gallery for Victory House Leicester Square

Shopping centre
40-inch LED TV with cable channels, TV
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Shopping centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
14 Leicester Place, London, England, WC2H 7BZ
  • Place, Big Ben
    ‪17 min walk‬
  • Place, London Eye
    ‪18 min walk‬
  • Place, Buckingham Palace
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room

7.6 out of 10
Good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Double Room

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Double Room

  • Sleeps 2

View all photos for Suite

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Suite

  • Sleeps 2

Similar properties

International cuisine

Hotel Indigo London - 1 Leicester Square by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 668 reviews
The price is €214
includes taxes & fees
19 Oct - 20 Oct
Hotel Indigo London - 1 Leicester Square by IHG

About this property

Victory House Leicester Square

Hotel with a 24-hour front desk, a quick walk to Seven Dials
This smoke-free hotel features a 24-hour front desk, a front desk safe and free Wi-Fi in public areas.
Victory House Leicester Square offers 86 air-conditioned accommodations with a safe and a hairdryer. 40-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Victory House Leicester Square's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Seven Dials and Covent Garden Market
Victory House Leicester Square offers its guests a front desk safe. Public spaces have free WiFi.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Victory House London Leicester Square MGallery Sofitel Hotel
Victory House Leicester Square MGallery Sofitel Hotel
Victory House London Leicester Square MGallery Sofitel
Victory House Leicester Square MGallery Sofitel
Victory House Hotel
Victory House London
Hotel Victory House London Hotel London
London Victory House London Hotel Hotel
Hotel Victory House London Hotel
Victory House London Hotel London
Victory House London Leicester Square MGallery by Sofitel
Victory House

Reviews

Victory House Leicester Square Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay with my daughter

My daughter and I stayed for the weekend as we had pre-booked theatre tickets for Friday and Sunday and thought it would be great to spend some quality time in London. The check in was different as there was no reception just a machine, it was very easy to do yourself and get the number of key cards required. The staff were very helpful behind the bar if anything was running low in the room and housekeeping we didn't even notice they just came in and serviced the room whilst we were out. The location is so fantastic between China Town and Leicester Square everything is so accessible by walking, tube or bus. We would thoroughly recommend this hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brendan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever almost stayed in. I called over 20 times, left 5 voicemails for 24 hours before I arrived trying to get early check in etc. No one responded to me or Expedia who reached out 3 times. Noone ever answers the phone. There's no email to contact them on the site. I sent three messages through the contact us on the site with no response. I mentioned that and the front desk lady lied to me saying they had no missed calls. I called the number and the phone rang right in front of me. They changed their story saying they were too busy with customers No customer was there.1 of the employees was playing with a bouncy ball in the lobby. There was no Ac in the main hotel.1 elevator was broken. The only other elevator was stuck at the top level. Another customer said that frequently happens and you have to use the stairs. The elevator button for my floor didn't even work. We had to carry all our bags up five flights of stairs and my friend threw her back out. The AC in the room broke. The room was dirty and gross looking. I asked for a refund and said I will just check out now and not even use the room because of how it was not what was advertised. I checked out immediately as a show of good faith that I never used the room.Staff gave me tons of attitude and said there would be no manager for a week. They refused to give me a way to contact upper management saying they would handle contacting them.They refused a refund despite me never using the room.
Stayed 4 nights in Jun 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Great location, staff were friendly however we weren't happy to find out bags that had been left with them, still sitting in the foyer area hours later when we returned to check in, anyone could have taken them. Room was fine. Lift broke down constantly.
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff

We were disappointed not to be informed at check in we had to request our room to be serviced. Once we had done this though the staff went way beyond expectations. Even to the point of finding me a biscuit or two at night when i was in need. Really great staff.
Stayed 2 nights in Jun 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Could not check-in early which was okay because they held my bags and I could use the bathroom to freshen up after a very long flight. Checked-in around 6pm. When I returned to the hitel many people were complaining the AC was not working on the 6th floor. The receptionist tried putting me on the 6th floor. I nicely asked for a different room- thank goodness there was one left and she moved me to floor 2. The hotel was clean, room was very nice. Staff was pleasant. The hotel is very close to China town- great food here. I would stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
HVAC system was sub par.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rasa

Stayed 4 nights in Jun 2025

2/10 Terrible

sharon, reno

Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the wood by the shower (see picture). I didn't feel well. They did not refund my money even when the fire alarm falsely went off at 5:00AM. Also, the hot water went out which made me late for excursions.
Stayed 7 nights in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Room was on the small side, with no room to open and store a suitcase.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose, Tampa

Stayed 3 nights in Jun 2025

8/10 Good

Henry

Stayed 2 nights in May 2025

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend in the heart of London
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Camila

Disliked: Cleanliness, amenities
Rooms were dirty, bathroom smelled like urine, no hair conditioner. Originally they put me in a handicap accessible room which was extremely inconvenient - mirror in bathroom so below I had to stoop to use it, shower not separated so water got all over the floor. Should have given me a partial refund for putting me in a room I didn’t boon.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the location. Room, staff and breakfast were very good. I’d stay here again if we come back to London. We had easy walk to the Moulin Rouge musical. Walking to Chinatown, Covent Garden and Trafalgar Square were all easy breezy!
Stayed 2 nights in May 2025

8/10 Good

luanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to enjoy night life or different types of cuisines.
Stayed 4 nights in Apr 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service
Nice stay but a bit hot in the night hour.
Stayed 1 night in May 2025

10/10 Excellent

joseph

Stayed 2 nights in May 2025

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is great I got the good price hotel but my friend stay the same room they paid too high for the room $800 dollars for 2 nights
Stayed 2 nights in Apr 2025

8/10 Good

Jane

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jainab and Aparna at the front desk were amazing . We stayed 4 nights and will come back again due to their excellent customer service, Thank you .
Stayed 4 nights in Apr 2025

2/10 Terrible

Maryann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked a suite. I know it's London, but this was not a suite. Room had a terrible odor & dirty carpeting. Called Expedia to see if they could help considering this was a non-refundable room. They were extremely HELPFUL. They called the hotel, & tried to get us a refund. But the hotel said they wouldn't be able to let us know for a week. But the hotel was very kind & did offer to switch us to a sister hotel. This went very smoothly & the nice gentleman who checked us in at The Hotel Indigo gave us free breakfast every morning on their beautiful rooftop restaurant/bar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025