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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Free daily buffet breakfast
Creator video
View from room
Property grounds
Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room (Cosy)

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Cosy)

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Single Room (Noble)

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room (Noble)

Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel Central Luzern

A bar/lounge, coffee/tea in a common area and a fridge in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, tour/ticket assistance and a picnic area.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service
The room was very tiny.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Stayed 2 nights in Dec 2025

10/10 Excellent

Yilun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to central train station, markets and city attractions. Room is not big, but is clean. The staff is friendly, helpful and professional. Especially the lounge is available 24/7, offers coffees, tea and fruits, really give a homey feeling and convenience. Really enjoy the stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Breanna

Stayed 3 nights in Dec 2025

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service
Check was easy and staff was super helpful. Room was clean but small. Breakfast was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size room. Everything was great. Nice atmosphere. Great breakfast and excellent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Troy

Stayed 1 night in Dec 2025

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms, great location and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos, Cypress

Stayed 2 nights in Nov 2025

8/10 Good

Khoi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated, walking distance to old Lucerne (5 min) walking distance to Lucerne Central train station 5 min). Very convenient at the center of everything. Nice breakfast spread, access to free coffee and tea all days as well as water.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dhana

Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Modern, clean, excellent location, well thought out. Lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hotel Central Luzern! The front desk staff was so helpful, gave great tips and recommendations! The hotel is a five minute walk or less from the train station, and easy to find! The room is clean, beds and comforters were amazing! We would stay again for sure!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alena

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location - the hotel is a 5 min walk from the train station. The hotel is very clean, staff are helpful and breakfast is excellent. Highly recommend
Stayed 3 nights in Nov 2025

8/10 Good

Razmik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable location minutes from trai n station. Breakfast was great and 24 hour tea and coffee service was added plus
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodating staff - informative when I asked for tours, hop on hop off bus - didn’t have but had a little train - best money spent, was cheap, informative & for someone who has walking mobility issues was excellent Even had the extra 4 x pillows I asked for to sleep Loved the whole experience with this property Wish all of Europe locations had something like this near train -5-8 min walk away But great concept Great room Excellent location so close to train & in the heart of all attractions, old city, food & shopping Made our experience magical Great breakfast, Anytime tea, coffee, microwave & fridge in communal dining area Great concept always clean & maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Amada, Boise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, very welcoming staff, good breakfast, nice lounge which is open 24hrs where one can get coffee or tea for free, one time free beverage for two, great location.
Lounge
Breakfast room
Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and within walking distance of everywhere. Staff was very friendly, accommodating and offered daily suggestions of where to visit and dine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Affordable, comfortable, great location to walk from train and to old town, nice breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice! Our bathroom smelled a bit like curry but overall it was fantastic stay and would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but clean room and modern room. I like the common area on the first floor where tea and coffee can be had 24/7. Very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ravina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with perks!

Beautiful hotel room and dining room. Staff were so friendly and helpful. The breakfast bar was top notch. Grateful for the tea & coffee machine and dining area that was open 24-7.
Stayed 3 nights in Oct 2025