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Hotel Monopol

4.0 star property

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Photo gallery for Hotel Monopol

Exterior
Deluxe Design Zimmer | View from room
Daily continental breakfast for a fee
Deluxe Design Zimmer | Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

View in a map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room

7.8 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Economy Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Twin Room

  • Sleeps 2

View all photos for Junior Suite With Kitechen

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Kitechen

  • Sleeps 2

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 2

Junior Room

  • Sleeps 3

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

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About this property

Hotel Monopol

Hotel in Lucerne with bars/lounges and nightclub
This smoke-free hotel features a restaurant, a nightclub and 4 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Monopol, you're just a quick walk from Museum Sammlung Rosengart. Free WiFi in public areas, 4 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 4 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Museum Sammlung Rosengart and The Swiss Path
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 5 January 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Uncovered self-parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Reviews

Hotel Monopol Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 688 reviews
Rating 8 - Good. 213 out of 688 reviews
Rating 6 - Okay. 92 out of 688 reviews
Rating 4 - Poor. 35 out of 688 reviews
Rating 2 - Terrible. 23 out of 688 reviews

Reviews

10/10 Excellent

Paolo, Conroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the breakfast was pretty good. Also having ac in the room is a great plus during the summertime. Great location, it’s right next to the train station and the pier so you can go around places pretty easily.
Stayed 2 nights in Aug 2025

8/10 Good

Youli

Stayed 1 night in Aug 2025

10/10 Excellent

harinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed at Monopol when we go to Lucerne. The proximity to the train and the lake is superb. The reception staff were very personable. Even though I always consider Lucerne hotels to be quite expensive, I got a same day deal that pleased me. And the AC during this heat wave was needed and excellent!
Stayed 1 night in Aug 2025

8/10 Good

Darice Green

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Carpet was dirty. Have photos but cannot upload. Staf very nice. Wifi was spotty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities
Good room space, air conditioned, clean beds and great humble staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location next to Lucerne Station and Tourist Office.We had a Junior Suite (419) which was large but rather tired with many stains on the carpet and poorly lit - no ceiling lights and only 2 free standing lamps in seating and cupboards area. Newly refurbished bathroom with excellent lighting and good bath/shower together with 2 sinks. Pretty poor breakfast for CHF25 with consistently overcooked scramble eggs.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior and interior decor is classy. The proximity to the train station and waterfront is perfect for visitors. The breakfast buffet was outstanding. ORANGE JUICE was the best I have ever had! Please send praise and compliments to Natasha and Angela who service the breakfast buffet. Smiles, friendly service means so much to us as travelers. Merci and Danke!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was 8 off us in our group with 4 rooms. A couple of the rooms seemed a little more updated but they were all fine. Our blind did not work in our room but not a big issue. The breakfast buffet offered hot and cold choices. It was very good!! The location right next to the train station was perfect and the main area of town was an easy walk! If we come back to Lucerne we will stay there I again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful. Conveniently located right in front of the train station. Beds are incredibly comfortable. Staff is beyond helpful with dining recommendations and places to visit. Malik was very kind in arranging best dinner plans for us. A must stay! Looking forward to our next visit!
Stayed 4 nights in Jul 2025

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel near town and the staff was great. Starbucks downstairs was terrific! Our room was also very comfortable but a bit dirty. Stains in the carpet and furniture. There were also old slippers under the bed. We also had to request new towels because housekeeping didn’t tidy our room. We will be back one day though.
Stayed 2 nights in Jul 2025

10/10 Excellent

MERI

Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel I had small room but very comfortable and has everything : air conditioner , refrigerator, .. when get outside hotel. Very beautiful area Near by 2-3 min walk. Lake, Chapel bridge
Stayed 2 nights in Jul 2025

2/10 Terrible

Qian, Sunnyvale

I was informed to move to another hotel in the last minute due to an overbooking issue in their system.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, close to the train station and close to the river
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Already planning next visit!

It was a fantastic stay. Our room was amazing...top floor with a fantastic view of the lake. It was exceptionally spacious and the beds the most comfortable of our entire 3 week European vacation...we look forward to coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good w/Signs of Better

Check-in and auto parking with guest reception went very well. Location of hotel convenient to train station, lake tour boats, and old town historic district. Many restaurant options. Hotel was clean but dated. Could see updates in other rooms on our floor either done or being done so this is a good sign. The un-renovated room we had showed its age. Assuming this continues, I would have no issue staying at this property again.
Stayed 2 nights in Jul 2025

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooftop bar hidden gem
Stayed 1 night in Jul 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great air conditioning and location

The location of the Monopol was perfect. It is located directly across the street from the train station. It also had air conditioning which is a must for us during the summer.
Stayed 1 night in Jun 2025

4/10 Poor

Noreen

Stayed 1 night in Jun 2025

4/10 Poor

Noreen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated & not very clean. Paid for 3 people & was given bunk beds to accommodate but they were really uncomfortable. Asked for a cot and that was also very uncomfortable. Overall not a good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Dev, Largo

Convenient to the train station. Convenient to the old town area of shops and dining.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Monopol the best in class !

What a great hotel to stay with family ! Outstanding service and very clean hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Stairs to train station right outside the front door.
Stayed 3 nights in Jun 2025

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view from my booking double bed and facing the view of lake. Convenience to station just next to it. The hotel bit old and should do som renovation.
Stayed 1 night in Jun 2025