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Hotel Monopol

4.0 star property

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Exterior
Front of property – evening/night
Deluxe Design Zimmer | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily continental breakfast for a fee
Deluxe Design Zimmer | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

View in a map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room

7.8 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Economy Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Twin Room

  • Sleeps 2

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Junior Suite With Kitechen

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Kitechen

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Junior Room

  • Sleeps 3

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About this property

Hotel Monopol

Hotel with a nightclub, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a nightclub and 4 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Monopol, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 4 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Chapel Bridge and a 4-minute drive from Swiss Transportation Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Uncovered self-parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Reviews

Hotel Monopol Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 658 reviews
Rating 8 - Good. 208 out of 658 reviews
Rating 6 - Okay. 89 out of 658 reviews
Rating 4 - Poor. 34 out of 658 reviews
Rating 2 - Terrible. 22 out of 658 reviews

Reviews

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view from my booking double bed and facing the view of lake. Convenience to station just next to it. The hotel bit old and should do som renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Yew Beng, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is just right next to the main train station and a short walk from the ferry terminal. The old town and main tourist attractions are all within walking distance. Couldn't have asked for more.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place location is excellent Staff great Highly recommended
Stayed 3 nights in May 2025

6/10 Okay

Angelene

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If you book a zimmer suite and they tell you that you have been upgraded to a room with a kitchen, don't take the upgrade! 4 families had booked Zimmer suites (which were very nicely appointed with large bathrooms), but unfortunately for my husband and I we were upgraded to a room with a kitchen (not useful when only staying for 1.5 days). The bathroom required you to walk sideways into the room (as it was tiny) and there was no where to sit in a large expansive room. Overall the hotel is nice and it is in a great location in Lucerne, but be mindful of them promoting room upgrades from the best rooms in the hotel! Very disappointing!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in an excellent location, just minutes from the train station. Our room was spacious, comfortable, md quiet. We loved the rooftop bar! Beautiful view and great place for a drink/snack?
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Milinda P

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy throughout the night
Stayed 1 night in May 2025

10/10 Excellent

Thanaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 3 nights in Apr 2025

10/10 Excellent

Vivian, West Gladstone

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel across from station . Staff were lovely gave us vouchers for museums and transport. Huge room and barhroom. Would stay there again. Breakfast included was delicious.
Stayed 1 night in May 2025

6/10 Okay

Damon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was leaking from the ceiling. When brought to the hotels attention, they set towels under it and apologized. Although staff was friendly, we didn’t have AC and the ceiling was leaking bad. No room change or discount on stay or anything. I found it very unprofessional
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was partial but very nice. Small room but all I needed. Sparkling water included in the room. I forgot my plug adaptor and they lend me one. Staff was very friendly and recommended restaurants like La Bestia - great pizzeria just a minute walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pardeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just outside the Luzern train station and right next to the chapel brige and boat rides. Attentive staff. We arrived early and staff checked in our bags and room was avaliable earlier than check in time. Will stay again if visiting Luzern.
Stayed 1 night in Apr 2025

8/10 Good

Li

Travelled with group
Liked: Cleanliness, staff & service
Convenient transportation,
Stayed 2 nights in Mar 2025

6/10 Okay

Claudia, Miami

Travelled with family and small children
Centrally located hotel across the stress from central station. Very convenient location. The staff is nice, rooms are clean & breakfast is good. It's bit dated, but that is expected form a historic property. No air conditioning. If you open the widows, the noise form street will not allow for restful night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located right next to the station and is in close proximity to all the essentials. It offers a luxurious experience without breaking the bank, and the service is truly exceptional. You’re bound to feel well taken care of during your stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim Choy, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Rawat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient hotel near the train station. The staff are friendly and the restaurant is near.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, highly recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Telecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location directly across from the central station, bus stop and ferry piers. Although on a main road, very quiet. Clean and full of character. A great stay
Stayed 2 nights in Dec 2024