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Enotel Santo da Serra

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Indoor pool
Free daily buffet breakfast
Standard Room, Balcony | In-room safe, blackout curtains, bed sheets
Reception
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
Sitio Dos Casais Proximos, Santo Antonio da Serra, Machico, 9200-160
  • Place, Quinta Da Junta
    ‪2 min walk‬
  • Place, Santo da Serra Market
    ‪5 min walk‬
  • Place, Santo da Serra Golf Club
    ‪3 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, blackout curtains, bed sheets

Standard Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Enotel Santo da Serra

Mediterranean hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services.
Enotel Santo da Serra offers 68 accommodations with a safe and a hairdryer. Plasma televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Enotel Santo da Serra, you're just a quick walk from Quinta Da Junta. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Quinta Da Junta and 5 minutes on foot from Santo da Serra Market
  • Airport shuttle service available for a fee
Enotel Santo da Serra offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Enotel Santo da Serra. Free self parking is available.

This Mediterranean Machico hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Enotel Santo da Serra has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • 27-hole adjacent golf course
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Enotel Golf Santo da Serra Hotel Machico
Enotel Golf Santo da Serra Machico
Enotel Golf Santo da Serra Hotel Santa Cruz
Enotel Golf Santo da Serra Hotel
Enotel Golf Santo da Serra Santa Cruz
Enotel Golf Santo da Serra
Enotel Golf Santo da Serra
Enotel Santo da Serra Hotel
Enotel Santo da Serra Machico
Enotel Santo da Serra Hotel Machico

Enotel Santo da Serra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 224 reviews
Rating 8 - Good. 92 out of 224 reviews
Rating 6 - Okay. 17 out of 224 reviews
Rating 4 - Poor. 4 out of 224 reviews
Rating 2 - Terrible. 1 out of 224 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities. Great food. Rude reception staff.
Stayed 1 night in Jul 2025

6/10 Okay

Cassie, Chilliwack

Liked: Staff & service
Disliked: Cleanliness
Property was average, room didn’t feel super clean, there was a used pool towel tucked on a chair when I arrived in the room. Dining options in the area were limited and everything was a drive. Close to airport
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely place ! Perfect location for all the hiking we wanted to do! Pool steam bath and sauna were great after 25000 steps! Thank you for the quiet sanctuary !
Stayed 3 nights in May 2025

10/10 Excellent

Filipa Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s tucked away from all the noise and touristy area. No wash cloths and iron had to be returned next morning but overall, it was still a quaint warm and welcoming hotel stay.
Stayed 3 nights in May 2025

8/10 Good

Kieran

Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Andrew

Stayed 1 night in Apr 2025

4/10 Poor

Raffale

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I didn’t know how to classify my issue so I placed it under staffing. I never received a response to my complaint about second guest fees which were exorbitant — which I was able to verify through the direct booking application (20 euros per day cheaper than what I was charged). I am very disappointed and all I wanted was an equivalent secondary guest premium to what I was able to research on their direct booking application. I sent them screen shot examples of my research and no response as of yet. To be clear, I had no issues with the staff I personally interacted with, as they don’t control pricing practices and my stay was otherwise pleasant.
Stayed 4 nights in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, healthy, convenient for the airport

Friendly, relaxing new hotel. excellent- buffet catering with wide choice of fresh options, grounds will be more impressive by end 2025 Recommend for a final location as well placed for mountain walking and the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Tanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly, and the hotel has nice details throughout. The rooms are spacious. You know it is a nice hotel by the standard of the bathroom—it was a great bathroom. The pool is lovely and has a small sauna and Turkish bath section.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for those looking for beautiful walks, views and even animals. Good was great at the hotel, would reccomend the half board option as there isn’t many other options available around the hotel. Great getaway!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Issam, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
We found out that local come here to the mountains and behind the church is a wonderful Christmas celebration from 7am to 8pm food, beverage, music band etc…. True Madeiran experience
Stayed 1 night in Dec 2024

10/10 Excellent

Olena

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing meal in the restaurant at the hotel, room was amazing, amazing view, comfortable bed staff were great
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, you definitely need a car as it’s very rural and not much around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vitali

Stayed 6 nights in Jul 2024

8/10 Good

Marya, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
While the hotel itself is generally nice, with welcoming staff who always greeted us with smiles, there were several downsides. Firstly, the hotel's location is both a blessing and a curse. Nestled on a mountain away from the lively atmosphere of Machico, it offers a peaceful retreat. There are no good restaurants or cafes nearby, which makes it difficult if you prefer dining out. The hotel's promotional images are somewhat misleading- depicting chaise lounges on a grassy lawn, suggesting ample outdoor space for relaxation. In reality, the only outdoor area is a covered terrace with a few rattan sofas and armchairs. During our stay, the terrace doors were only open for one morning. Breakfast was okay, but the variety was lacking. The breakfast room itself had a peculiar, quiet vibe with soft ambient music playing, which felt more awkward than relaxing. The gym facilities were quite disappointing. The space is size of a single bedroom, inadequately equipped-consists of a treadmill, a bench, a couple of 3-4kg dumbbells, and a single set of 12 kg weights. Sharing these limited resources with other guests was frustrating.The pool, sauna, and steam room were satisfactory. The daily cleaning process began around 10 am, precisely when many guestswould prefer to use these amenities. The noise from vacuums and cleaners disrupted what should have been a relaxing experience.For those seeking a more engaging and conveniently located accommodation, I recommend looking elsewhere
Stayed 7 nights in May 2024

10/10 Excellent

Coleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for going out of the way to get us firmer pillows, much appreciated. Staff always accommodating! Beautiful hotel.
Stayed 7 nights in May 2024

10/10 Excellent

Farzin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Generaly an old hotel could need some refurbishments. Our room was really humid, we notified the reception but noting was done, no working ventilation in the bathroom. Some spots of the hotel are not cleaned, dust and spiders found. The swimming pool had some rust patches. The breakfast was good on the first day afterwards the quality and quantity went down. One day, no more cheese, only one type of bread no more "Nutella" available only some sad rests of jam available. Salad on the buffet was black and some dead flies could be found in it. We informed the reception and the day after it was better except for the "Nutella" having a sour taste.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location and surroundings are very good. The property is very welcome and confortable but some maintenance is required.
Stayed 1 night in Dec 2019

8/10 Good

LYNNDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely escape!!!

It's a very beautiful place and very nice staff. The only complaint was that the heat was not working and they weren't helpful at the desk, but I saw a very old heater outside a room and the cleaner gladly got one for us. It is near the most beautiful golf course in the world! We ate in a wonderful little cafe in the village where they grilled the espetada right in an oven in the wall as you watch! Very peaceful, many walkers.
View from the golf course!!!
Lounge decor Chinese antiques!
Lovely gardens
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é encantador. Muito simples e recatado mas no bom sentido.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Sep 2019