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ICON Embassy

4.0 star property

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Photo gallery for ICON Embassy

Interior detail
Reception
Business centre
View from room
Triple Room | Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • Prado Museum
    ‪19 min walk‬
  • Bernabéu Stadium
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | View from room

Deluxe Double Room, Terrace, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Lobby

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4.8 out of 5, Exceptional, (1007)
The price is €347
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Barceló Emperatriz

About this property

ICON Embassy

Hotel with free breakfast, steps from Golden Mile
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, free use of bicycles and concierge services.
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of ICON Embassy's great location. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Golden Mile and El Corte Inglés
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy.

This 4-star Madrid hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Flora Fina – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flora Fina

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

ICON Embassy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 830 reviews
Rating 8 - Good. 145 out of 830 reviews
Rating 6 - Okay. 31 out of 830 reviews
Rating 4 - Poor. 9 out of 830 reviews
Rating 2 - Terrible. 9 out of 830 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the perfect location. Hotel is extra clean and staff is very friendly. The first room I got was very small but then the staff put me in a bigger room and it was perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Korey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Great breakfast and staff - Especially Noemi from the front desk. Our little boy fell in love with her. Great hotel for families!

8/10 Good

Catherine

Stayed 3 nights in Feb 2025

6/10 Okay

Thaio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
El lobby muy sucio y las instalaciones en general deterioradas, la expectativa por las fotos eran otras, la atención muy buena sobre todo el personal del desayuno, la ubicación muy buena pero lo de la limpieza del lobby me hizo sentir en un hostal!
Stayed 3 nights in Feb 2025

10/10 Excellent

Elvia

Liked: Staff & service, property conditions & facilities
Excellent price
Stayed 2 nights in Jan 2025

10/10 Excellent

CARLOS, New York

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and superb customer service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
nothing to add
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the staff. I forgot some things in the safe box and they keep it secure and tried to contact me. Peace of mind. Thanks,
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 4 nights in Dec 2024

10/10 Excellent

TAKAYOSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josefina, Caracas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Inga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night here before flying back home, as the hotel is located towards the outer edge of the city, closer to the airport. Metro was conveniently few blocks away. Great no-frills hotel, clean, awesome hot water shower, beds were ok. Overall, recommend as a decent option close to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service
Greta location
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Nov 2024

6/10 Okay

Gabriel, Miami

Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty, we found a spoon in the floor and hairs on the bathroom floor. The room was very hit and theres was no air conditioning, we were forced to sleep with the balcony door open and with a fan. We paid €266 for one night. Stay away
Stayed 1 night in Nov 2024

8/10 Good

Aldo

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024