9 Oct 2021 by Carlo C. - manager
We are very, very sorry for your complain, even if I'd was expecting for this. Sometime we understand that we are not able to like to everyone with our services and standard. I also must say that it is a lie that we haven't change the towels, because thy were not on the floor, and even that it is quite absurd to ask to turn on the cool conditioning when outside the temperature is 13° and the other Guests ask for heating... I apologize but we have done the best we could. Thank you anyway, kindest regards
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Saturnia Tuscany Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.
