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Hotel Nikko Narita

4.0 star property

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Photo gallery for Hotel Nikko Narita

Lobby
Creator video
Desk, blackout curtains, soundproofing, iron/ironing board
Breakfast, lunch and dinner served
Chapel

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪14 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪14 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(170 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(109 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(71 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(41 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.4 out of 10
Exceptional
(27 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg) | Desk, blackout curtains, soundproofing, iron/ironing board

Style Triple Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Double Room (Single Use) Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room (Single Use) Non Smoking (Main Bldg)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room,Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room,Non Smoking (Main Bldg)

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Building Comfort Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room with Extra Bed Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room with Extra Bed Non smoking

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Business Style Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

View all photos for Main Building Economy Double Room -Single Use -

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room -Single Use -

  • Sleeps 1

View all photos for Main Building Economy Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room

  • Sleeps 2

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About this property

Hotel Nikko Narita

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Hotel Nikko Narita offers 685 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the comfortable beds at Hotel Nikko Narita. During your stay, you'll be within walking distance of Sakura-no-Yama Hill. Features include free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 2-minute drive from Sakura-no-Yama Hill and 8 minutes from Museum of Aeronautical Sciences
  • Free airport, train station pick-up and train station drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Nikko Narita. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.
Hotel Nikko Narita has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping centre shuttle (surcharge)
  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Hotel Nikko Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 July and close on 31 August.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3318 out of 4796 reviews
Rating 8 - Good. 1064 out of 4796 reviews
Rating 6 - Okay. 298 out of 4796 reviews
Rating 4 - Poor. 69 out of 4796 reviews
Rating 2 - Terrible. 47 out of 4796 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jennell

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and it’s traveler friendly i.e. Lawson’s, shuttle to the airport and the city, flight updates in the lobby. This is my go to hotel when I visit Tokyo.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities
Clean rooms, comfortable bed, great breakfast buffet and free shuttle from the airport. A great place to stay during a quick layover.
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, staff friendly, great room size and restaurant food was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Wenting

Liked: Cleanliness, amenities, property conditions & facilities
Nice service.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
A fantastic airport hotel! We always come back to Hotel Nikko Narita whenever we are in Tokyo. Staff are professional, hospitable and welcoming - from front desk staff, to cleaning staff, and to the staff who wave goodbye to us on the buses. Breakfast is awesome. Rooms are spacious, super comfortable and spotlessly clean! Well done to all staff and management at Hotel Nikko Narita. Keep up the wonderful work - your guests truly appreciate you!
Stayed 1 night in Jan 2026

8/10 Good

RAEWYN T M

Liked: Cleanliness, staff & service, amenities
Spacious clean room and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2026

8/10 Good

markus

Liked: Staff & service
clean , fast check in
Stayed 1 night in Jan 2026

8/10 Good

Bruno

Liked: Cleanliness
Room was clean and tidy
Stayed 1 night in Jan 2026

10/10 Excellent

Aiko

Stayed 1 night in Jan 2026

8/10 Good

Ryonah, Setagaya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Nikko Narita, and overall it was a very convenient choice, especially for an early morning flight. The hotel was beautifully decorated with Christmas illuminations, and when we visited, there was a lot of snow, which made the entire property feel magical. The hotel is quite large and has several shops and restaurants inside, which was very convenient. While the building itself is older, it is well maintained and very clean. The breakfast restaurant was especially lovely—surrounded by glass windows, with snow outside when we were there. It was surprisingly beautiful and very photo-worthy. The biggest advantage is location and convenience. For early flights from Narita, this hotel makes everything easy and stress-free. One downside was the front desk service. The staff member we interacted with felt quite cold, and I would not describe the service as the typically warm or courteous Japanese hospitality. She seemed unhappy with her job, which affected the first impression. That said, for comfort, cleanliness, atmosphere in winter, and airport convenience, this hotel does its job very well.
Stayed 1 night in Jan 2026

6/10 Okay

hament

Liked: Cleanliness
Room was average, clean but very small. Good for one person, also I was only there for one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient. Very close to Narita airport. Shuttle provided by hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Every thing about this hotel and our stay is excellent!! The staff is amazing with information and service and friendliness. The rooms are large, clean, comfortable, airy and full of amenities. We love the airport shuttle, the town shuttle, and the Aeon shopping center shuttle which are convenient, prompt,and clean. The Lawsons, coffee shop and the view lounge are the best! We always make it a point to stop here for a couple of days.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff was fabulous. The room was clean. The airport transportation was perfect. The only problem was that the sound insulation between rooms isn't great, so I heard every word of my neighbor's phone conversations. Fortunately, he didn't stay up late. Also, it might be nice to have a bottle of water in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was really gentle, the room we had was just a big WOW
Stayed 1 night in Jan 2026

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, incredibly helpful staff. Perfect for after a long flight
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge, Surrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, shuttle servise was good, free city shuttle 👍 nice airport view from our room. loved it.
Stayed 1 night in Jan 2026

4/10 Poor

Daisy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We picked a junior suite thinking we would have a good comfortable night prior to a long flight home the next day. We got the old section of the hotel and the room is smelly and old. The shower door was glazed with soap scum. Unless you’re guaranteed the newer side which we don’t know if it’s any better, I would never recommend staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Stayed 1 night in Jan 2026

10/10 Excellent

Guo

Liked: Cleanliness, amenities, property conditions & facilities
Good!
Stayed 1 night in Jan 2026

8/10 Good

Annette

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

terrence

Stayed 1 night in Jan 2026